Datto Workplace - File uploads may experience delays for files exceeding 10MB

Incident Report for Kaseya Inc

Update

We are continuing to work on a fix for this issue.

Posted Apr 02, 2025 - 15:04 EDT

Identified

We are aware of a problem where Datto Workplace file uploads can be delayed for files over 10MB.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Mar 27, 2025 - 16:24 EDT

This incident affects: Datto Workplace (AU5, CA3, EU2, EU4, EU7, EU16, US1, US6, US15).