VSA9 - Degraded Performance for Customers on US - Revan02

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jul 09, 2025 - 17:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 09, 2025 - 16:01 EDT

Investigating

We are experiencing degraded performance on US - Revan02 that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team

Posted Jul 09, 2025 - 10:40 EDT

This incident affected: VSA 9 (US - Revan02).