Autotask - America East 1 - Delays with Email Processing

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Dec 02, 2025 - 18:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2025 - 16:57 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 02, 2025 - 16:44 EST

Investigating

We are aware of a problem where partners in the America East 1 zone are seeing delays with email processing.

The Kaseya R&D Team is currently investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Dec 02, 2025 - 16:37 EST

This incident affected: Autotask PSA (America East).