Datto SaaS Protection - Service disruption for customers on node 'use1-bfyii-1087'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Jun 11, 2025 - 15:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2025 - 16:31 EDT

Identified

We are aware of a problem where SaaS Protection customers hosted on node ‘use1-bfyii-1087' are unable to access their accounts and may be experiencing impacts to their SaaS Protection services.

The Kaseya R&D Team has identified the issue and are working to address it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Posted Jun 10, 2025 - 14:41 EDT
This incident affected: Datto SaaS Protection (SaaS Protection Backups, SaaS Protection Console Login, SaaS Protection Seat Management).
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