Datto Endpoint Backup for PC - Degraded Capabilities on 'gbe2-dtc-server-157' in UK Region

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Mar 24, 2026 - 13:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 24, 2026 - 12:04 EDT

Identified

We are aware of a problem where users paired to server 'gbe2-dtc-server-157' in the UK region can experience degraded offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Mar 24, 2026 - 10:24 EDT

This incident affected: Datto / Unitrends Endpoint Backup for PCs (Agent Registration, Backup, Verification, Recovery).