Datto SaaS Protection - Service disruption for customers hosted on node 'des1-bfyii-1701'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jul 01, 2026 - 16:45 EDT

Monitoring

Our R&D team has identified the issue and have implemented a fix. The team is monitoring for any other issues.

Posted Jul 01, 2026 - 16:24 EDT

Investigating

We are aware of a problem where customers hosted on node 'des1-bfyii-1701' are currently unable to access their accounts.

The Kaseya R&D Team is currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jul 01, 2026 - 16:18 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Backups, SaaS Protection Console Login, SaaS Protection Seat Management, SaaS Protection Restores/Exports).