Datto Workplace - US Region - Intermittent Service Connectivity Issues

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Aug 31, 2026 - 13:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2026 - 12:12 EDT

Investigating

We are aware of a problem where Datto Workplace users in the U.S. region hosted on Cells 1, 6, and 15 may experience intermittent service connectivity disruptions, resulting in degraded access to Workplace services.

The Kaseya Engineering Team is investigating this issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Aug 31, 2026 - 12:01 EDT

This incident affected: Datto Workplace (US1, US6, US15).