Endpoint Backup v2 - Last Backup Timestamp Is Not Updating Correctly, Which May Result in False-Positive Backup Threshold Alerts within UniView

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted May 26, 2026 - 09:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 26, 2026 - 08:33 EDT

Identified

We are aware of a problem where where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted May 22, 2026 - 11:15 EDT

This incident affected: Endpoint Backup V2 (Backup).