Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Feb 12, 2025 - 08:36 EST

Monitoring

Our R&D team has implemented changes to address the Teams backup performance degradation and success rates have returned to normal levels.

We are continuing to monitor.

Posted Feb 11, 2025 - 09:44 EST

Identified

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' may experience degraded Teams backup performance.

The Kaseya R&D Team has identified the issue and is actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Feb 10, 2025 - 12:43 EST

This incident affected: Datto SaaS Protection (SaaS Protection Backups).