In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2025 - 15:30 EDT
Scheduled - We will be performing extended maintenance on the below listed SaaS Protection V2 nodes located in the Australia East region which is expected to take an estimated 2 weeks to complete.

This maintenance will require daily backups for customers hosted on the listed nodes to be reduced from 3x per day to 1x per day.

'aue1-bfyii-1281'
'aue1-bfyii-1697'
'aue1-bfyii-1866'
'aue1-bfyii-646'
'aue1-bfyii-743'
'aue1-bfyii-791'

We will provide additional updates as maintenance progresses.

Thank you for your understanding.

Mar 11, 2025 15:30 - Mar 29, 2025 03:30 EDT
Investigating - We are aware of a problem where DBMA and DEBDR devices can timeout expanding the server side storage pool.


The Kaseya R&D Team is currently investigating this issue.


In the meantime our Support team can assist in mitigating this issue. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at :

Datto Backup for Microsoft Azure: +1 (475) 288-9601
Datto Endpoint Backup with Disaster Recovery: +1 (475) 288-1991


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 10, 2025 - 11:27 EDT
Update - SharePoint backup performance has stabilized after the latest changes implemented by the R&D team.

We are continuing to monitor.

Mar 07, 2025 - 16:40 EST
Update - Daily backup frequency for the pod has been reduced again from 3x per day to 2x per day to allow SharePoint services to catch up after some backup performance degradation was observed.

The R&D team is continuing to monitor.

Mar 05, 2025 - 11:09 EST
Update - SharePoint backup success rates remain stable after the changes implemented by the R&D team yesterday.

We are continuing to monitor.

Mar 04, 2025 - 11:43 EST
Update - SharePoint backup success rates have stabilized and the R&D team will be changing the backup frequency for customers hosted on the pod from 1x per day back to 3x per day.

The R&D team is actively monitoring the results of the changes.

Mar 03, 2025 - 16:34 EST
Update - The R&D team has implemented additional configuration changes and will decrease the daily backup frequency for customers hosted on the pod from 3x per day to 1x per day over the weekend to allow the service to catch up.

The R&D team will be actively monitoring the results of the changes and we expect daily backups to be increased back to 3x per day early next week.

Feb 28, 2025 - 11:31 EST
Update - Additional configuration changes have been implemented to continue addressing the SharePoint backup performance degradation affecting some customers hosted on the pod and we are continuing to monitor.
Feb 26, 2025 - 16:16 EST
Update - The Kaseya R&D Team has implemented additional configuration changes to continue addressing the SharePoint backup performance degradation affecting some customers hosted on the pod and we are continuing to monitor.
Feb 24, 2025 - 16:28 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 2025 - 16:30 EST
Identified - We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are experiencing degraded backup performance for SharePoint services.


The Kaseya R&D Team has identified the issue and is working to resolve it.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Feb 21, 2025 - 12:50 EST
Identified - We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance.

Our team is working to restore the functionality on the affected instances at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Oct 25, 2024 - 15:36 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Kaseya 365 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Rocketcyber Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
99.99 % uptime
Today
Limited Release Operational
90 days ago
100.0 % uptime
Today
America East Operational
90 days ago
100.0 % uptime
Today
America East 2 Operational
90 days ago
100.0 % uptime
Today
America East 3 Operational
90 days ago
99.96 % uptime
Today
America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
99.96 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Connectbooster Operational
90 days ago
99.89 % uptime
Today
Portal Operational
90 days ago
99.56 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
99.99 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
99.91 % uptime
Today
Device Web UI Operational
90 days ago
100.0 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Partial Outage
90 days ago
99.15 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Partial Outage
90 days ago
94.95 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Partial Outage
90 days ago
98.73 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Partial Outage
90 days ago
94.95 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Under Maintenance
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Under Maintenance
90 days ago
100.0 % uptime
Today
Verification Under Maintenance
90 days ago
100.0 % uptime
Today
Recovery Under Maintenance
90 days ago
100.0 % uptime
Today
Datto File Protection Operational
90 days ago
100.0 % uptime
Today
US8 Operational
90 days ago
100.0 % uptime
Today
EU10 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU12 Operational
90 days ago
100.0 % uptime
Today
AU14 Operational
90 days ago
100.0 % uptime
Today
CA13 Operational
90 days ago
100.0 % uptime
Today
US9 Operational
90 days ago
100.0 % uptime
Today
US17 Operational
90 days ago
100.0 % uptime
Today
Datto Partner Portal Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Status Components Operational
90 days ago
100.0 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Operational
90 days ago
99.98 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
99.92 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Operational
90 days ago
100.0 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
99.98 % uptime
Today
Pinotage (EU1) Operational
90 days ago
100.0 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.98 % uptime
Today
Zinfandel (US West) Operational
90 days ago
100.0 % uptime
Today
Concord (US East) Operational
90 days ago
100.0 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.91 % uptime
Today
Vidal (US East) Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
100.0 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Backups Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Console Login Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Seat Management Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
100.0 % uptime
Today
Datto Workplace Operational
90 days ago
100.0 % uptime
Today
AU5 Operational
90 days ago
100.0 % uptime
Today
CA3 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
100.0 % uptime
Today
EU7 Operational
90 days ago
100.0 % uptime
Today
EU16 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
US15 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup V2 Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Restore Operational
90 days ago
100.0 % uptime
Today
Graphus Operational
90 days ago
100.0 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services ? Operational
90 days ago
100.0 % uptime
Today
KaseyaOne ? Operational
90 days ago
99.67 % uptime
Today
Kaseya.com ? Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
99.74 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
99.94 % uptime
Today
Web Application Operational
90 days ago
99.83 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Passly Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
99.99 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
100.0 % uptime
Today
CyberHawk Operational
90 days ago
100.0 % uptime
Today
Email2Ticket Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Network Detective Operational
90 days ago
100.0 % uptime
Today
VulScan Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.94 % uptime
Today
RocketCyber Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
SaaS Alerts Operational
90 days ago
100.0 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Traverse Operational
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Operational
90 days ago
100.0 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
98.89 % uptime
Today
DENC - Denver, CO Operational
90 days ago
100.0 % uptime
Today
DUB - Dublin, IE Operational
90 days ago
100.0 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
LHR2 - London, UK Operational
90 days ago
87.86 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
SYD2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
100.0 % uptime
Today
UTMSP Operational
90 days ago
99.84 % uptime
Today
backup.net Operational
90 days ago
99.84 % uptime
Today
Vorex ? Operational
90 days ago
100.0 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA29 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 ? Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 ? Operational