In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 2025 - 08:30 EDT
Scheduled - We will be performing maintenance on Datto SaaS Protection Node 'isw1-bfyii-354' on August 19th 2025, starting at 08:30 AM EDT (12:30 PM UTC) for an estimated 48 hours.


During this downtime, customers hosted on this node may experience an impact to systems and related services to Datto SaaS Protection.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com

Aug 19, 2025 08:30 - Aug 22, 2025 08:30 EDT
Update - While the Kaseya R&D team continues to address the issue they have temporarily decreased the daily backup frequency on pod 'des1-saas-p0' from 3x per day to 2x per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.

Jul 17, 2025 - 09:11 EDT
Monitoring - Configuration changes have been implemented to address the issue and SharePoint backups are stable.

The Kaseya R&D team is monitoring.

Jul 16, 2025 - 08:43 EDT
Identified - The Kaseya R&D team has identified the issue and are actively working to resolve it.
Jul 14, 2025 - 12:59 EDT
Investigating - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance.


The Kaseya R&D Team is currently investigating this issue.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jul 14, 2025 - 09:29 EDT
Update - We are continuing to work internally and with Intuit to investigate this issue. The behavior is intermittent, does not affect all partners, and is limited to new invoice notifications.

As a workaround, you can remove invoice images, utilize PSA invoice images, or resend the affected invoices. More information will follow when available. If you need assistance with the workarounds, please create a ticket with our Support team or contact them at 833-863-2237.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 08, 2025 - 15:46 EDT
Update - We are continuing to work internally and with Intuit to investigate this issue.
Jul 15, 2025 - 09:40 EDT
Investigating - We are aware of reports regarding QuickBooks Online invoice images not displaying as intended. Our team is currently working with Intuit to resolve this issue.

As a workaround, please utilize the PSA invoice image rather than the one provided by QuickBooks Online or remove the invoice images. More information will follow when available. If you need assistance with the workaround, please create a ticket with our Support team or contact them at 833-863-2237.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 11, 2025 - 16:38 EDT
Update - To maintain high backup success rates amidst ongoing spikes in Microsoft throttling, the SaaS Protection team is continuing with 2x backups per day.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.

Jul 01, 2025 - 17:01 EDT
Update - Teams backup success rates have stabilized after the recent changes that were implemented.

The Kaseya R&D team is monitoring.

Jun 18, 2025 - 11:46 EDT
Update - Degraded backup performance for Teams services has again been observed for some customers hosted on the pod.

While the Kaseya R&D team continues to investigate they will be temporarily decreasing the daily Teams backup frequency from 3x per day to 2x per day to allow the service to stabilize.

Jun 10, 2025 - 15:32 EDT
Update - Teams backup success rates have stabilized on the pod.

The Kaseya R&D team is continuing to investigate additional changes to address the issue further.

Jun 09, 2025 - 08:37 EDT
Update - The Kaseya R&D team is actively investigating additional changes to be implemented to address the continued Teams backup performance degradation affecting some customers hosted on the pod.
Jun 06, 2025 - 16:00 EDT
Update - Additional configuration changes have been made on the affected pod to further address the Teams backup performance degradation.

The Kaseya R&D team is monitoring results.

Jun 05, 2025 - 11:22 EDT
Update - Backup success rates for Teams services have improved and our R&D team is continuing to monitor.
Jun 02, 2025 - 16:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 02, 2025 - 08:18 EDT
Investigating - We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services.


The Kaseya R&D Team is actively investigating.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

May 30, 2025 - 10:16 EDT
Identified - We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance.

Our team is working to restore the functionality on the affected instances at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Oct 25, 2024 - 15:36 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Kaseya 365 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Rocketcyber Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
99.98 % uptime
Today
Limited Release Operational
90 days ago
100.0 % uptime
Today
America East Operational
90 days ago
100.0 % uptime
Today
America East 2 Operational
90 days ago
100.0 % uptime
Today
America East 3 Operational
90 days ago
100.0 % uptime
Today
America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
99.9 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
99.9 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Connectbooster Degraded Performance
90 days ago
100.0 % uptime
Today
Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
99.93 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
99.84 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Web UI Operational
90 days ago
100.0 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Device Hardware Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Off-Site Recovery Operational
90 days ago
99.4 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Operational
90 days ago
99.16 % uptime
Today
Device Registration Operational
90 days ago
99.76 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
97.8 % uptime
Today
Backup Operational
90 days ago
97.8 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
99.63 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Operational
90 days ago
99.44 % uptime
Today
Agent Registration Operational
90 days ago
99.76 % uptime
Today
Backup Operational
90 days ago
97.8 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
99.63 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Operational
90 days ago
99.9 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
99.63 % uptime
Today
Datto File Protection Operational
90 days ago
100.0 % uptime
Today
US8 Operational
90 days ago
100.0 % uptime
Today
EU10 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU12 Operational
90 days ago
100.0 % uptime
Today
AU14 Operational
90 days ago
100.0 % uptime
Today
CA13 Operational
90 days ago
100.0 % uptime
Today
US9 Operational
90 days ago
100.0 % uptime
Today
US17 Operational
90 days ago
100.0 % uptime
Today
Datto Partner Portal Operational
90 days ago
99.9 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Status Components Operational
90 days ago
99.72 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Operational
90 days ago
100.0 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
100.0 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Operational
90 days ago
100.0 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
99.95 % uptime
Today
Pinotage (EU1) Operational
90 days ago
100.0 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.95 % uptime
Today
Zinfandel (US West) Operational
90 days ago
100.0 % uptime
Today
Concord (US East) Operational
90 days ago
100.0 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.79 % uptime
Today
Vidal (US East) Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
99.96 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
99.94 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
99.91 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Under Maintenance
90 days ago
99.2 % uptime
Today
SaaS Protection Backups Under Maintenance
90 days ago
97.23 % uptime
Today
SaaS Protection Console Login Under Maintenance
90 days ago
99.48 % uptime
Today
SaaS Protection Seat Management Under Maintenance
90 days ago
99.49 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
99.79 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
100.0 % uptime
Today
Datto Workplace Operational
90 days ago
100.0 % uptime
Today
AU5 Operational
90 days ago
100.0 % uptime
Today
CA3 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
100.0 % uptime
Today
EU7 Operational
90 days ago
100.0 % uptime
Today
EU16 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
US15 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup V2 Operational
90 days ago
99.26 % uptime
Today
Backup Operational
90 days ago
99.78 % uptime
Today
Agent Registration Operational
90 days ago
99.0 % uptime
Today
Restore Operational
90 days ago
99.0 % uptime
Today
Graphus Operational
90 days ago
100.0 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services ? Operational
90 days ago
100.0 % uptime
Today
KaseyaOne ? Operational
90 days ago
100.0 % uptime
Today
Kaseya.com ? Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
100.0 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
99.94 % uptime
Today
Web Application Operational
90 days ago
99.82 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Passly Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
99.94 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
99.94 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
99.94 % uptime
Today
CyberHawk Operational
90 days ago
99.94 % uptime
Today
Email2Ticket Operational
90 days ago
99.94 % uptime
Today
Inspector Operational
90 days ago
99.94 % uptime
Today
Network Detective Operational
90 days ago
99.93 % uptime
Today
VulScan Operational
90 days ago
99.94 % uptime
Today
Portal Operational
90 days ago
99.94 % uptime
Today
RocketCyber Operational
90 days ago
99.83 % uptime
Today
EU Operational
90 days ago
99.68 % uptime
Today
US Operational
90 days ago
99.98 % uptime
Today
SaaS Alerts Operational
90 days ago
100.0 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Traverse Operational
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Operational
90 days ago
100.0 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
100.0 % uptime
Today
DENC - Denver, CO Operational
90 days ago
100.0 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
100.0 % uptime
Today
UTMSP Operational
90 days ago
100.0 % uptime
Today
backup.net Operational
90 days ago
100.0 % uptime
Today
Vorex ? Operational
90 days ago
100.0 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
99.99 % uptime
Today
US - IAD2VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 ? Operational
90 days ago
99.98 % uptime
Today
US - NA1VSA29 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 ? Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS05 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS06 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS08 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS09 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS12 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS16 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS17 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS19 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS20 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS22 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS24 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS25 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS26 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS27 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS28 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS29 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS34 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS35 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS36 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS37 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS38 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS39 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS40 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS41 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS42 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS43 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS44 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS46 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS47 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS48 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS49 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA109 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA110 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA111 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA120 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA129 ? Operational
90 days ago
100.0 % uptime
Today
Aquila ? Operational
90 days ago
100.0 % uptime
Today
Lynx01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - EU01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA02 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA03 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA04 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA05 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA06 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA07 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA08 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA09 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA10 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA11 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA12 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA13 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA14 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA15 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA16 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA17 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA20 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS01 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS03 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS07 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS10 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS11 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS14 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS18 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS23 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS30 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS32 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS33 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS45 ? Operational
90 days ago
100.0 % uptime
Today
EU - VSA114 ? Operational
90 days ago
100.0 % uptime
Today
EU-TRIAL1002 ? Operational
90 days ago
100.0 % uptime
Today
EU-VSA128 ? Operational
90 days ago
100.0 % uptime
Today
ELOQUIO ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - ALBATROSS ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - RSSPRM ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA139 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA140 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA144 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA145 ? Operational
90 days ago
100.0 % uptime
Today
SYD2-TRIAL1003 ? Operational
90 days ago
100.0 % uptime
Today
AU - Genesis ? Operational
90 days ago
100.0 % uptime
Today
AU - GONG001 ? Operational
90 days ago
100.0 % uptime
Today
AU-OTA ? Operational
90 days ago
100.0 % uptime
Today
US - Noc-Assist ? Operational
90 days ago
100.0 % uptime
Today
US - Phoenix ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE ? Operational
90 days ago
100.0 % uptime
Today
US - RIM DQ ? Operational
90 days ago
100.0 % uptime
Today
US - SAAS15 ? Operational
90 days ago
100.0 % uptime
Today
US - TRIAL1001 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA118 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA119 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA121 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA122 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA125 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA126 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA130 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA131 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA132 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA133 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA134 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA135 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA136 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA138 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA141 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA142 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA143 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA146 ? Operational
90 days ago
100.0 % uptime
Today
US - Wakanda ? Operational
90 days ago
100.0 % uptime
Today
US-EBS01 ? Operational
90 days ago
100.0 % uptime
Today
US-EDATECH01 ? Operational
90 days ago
100.0 % uptime
Today
US-GSENTKASEYA01 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA123 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA124 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA127 ? Operational
90 days ago
100.0 % uptime
Today
Gemini01 ? Operational
90 days ago
100.0 % uptime
Today
Leo06 ? Operational
90 days ago
100.0 % uptime
Today
Leo45 ? Operational
90 days ago
100.0 % uptime
Today
PHILKAS01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine02 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US02 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda04 ? Operational
90 days ago
100.0 % uptime
Today
CyberTek ? Operational
90 days ago
100.0 % uptime
Today
Cygnus01 ? Operational
90 days ago
100.0 % uptime
Today
Cygnus04 ? Operational
90 days ago
100.0 % uptime
Today
Draco01 ? Operational
90 days ago
100.0 % uptime
Today
US -RIM CE2 Operational
90 days ago
100.0 % uptime
Today
US - CGSINC Operational
90 days ago
100.0 % uptime
Today
US - ABCPES ? Operational
90 days ago
100.0 % uptime
Today
US - Revan01 ? Operational
90 days ago
100.0 % uptime
Today
US - Revan02 ? Operational
90 days ago
100.0 % uptime
Today
US - ABCPES02 ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE3 Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
99.99 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.97 % uptime
Today
US - Andromeda10 Operational
90 days ago
100.0 % uptime
Today
EU - Andromeda10 ? Operational
90 days ago
100.0 % uptime
Today
APAC-Hosted-1 ? Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
US - Remote Control Operational
90 days ago
100.0 % uptime
Today
EU - Remote Control Operational
90 days ago
100.0 % uptime
Today
APAC - Remote Control Operational
90 days ago
100.0 % uptime
Today
download.kaseya.com Operational
90 days ago
99.96 % uptime
Today
https://download.kaseya.com Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PSA - 2025.4.3 Minor Release - AU01, AU02 Aug 21, 2025 10:00-12:00 EDT

Maintenance Type: PSA Minor Release

Release Number: 2025.4.3

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/208768?utm_source=community-share#Comment_208768

Posted on Aug 18, 2025 - 10:02 EDT

RMM - Pinotage (EU1) - Platform Maintenance Aug 21, 2025 14:00-18:00 EDT

In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Posted on Aug 19, 2025 - 07:10 EDT

BMS APAC - Scheduled System Maintenance Aug 22, 2025 10:00-14:00 EDT

On Friday, August 22nd, BMS APAC servers will be patched to v5.49.0 between 10:00 AM and 2:00 PM ET.

Downtime is expected during the update, and access to the UI may not be available.

Release Notes: https://help.bms.kaseya.com/help-wip/Content/0-HOME/Release-Notes/Release-Notes.htm

We apologize for any inconvenience.

- Cloud Operations Team

Posted on Aug 20, 2025 - 14:36 EDT

BMS and Vorex - Scheduled System Maintenance Aug 23, 2025 00:00-04:00 EDT

On Saturday, August 23rd, BMS and Vorex servers will be patched to v5.49.0 between 12:00 AM and 4:00 AM ET.

Downtime is expected during the update and access to the UI may not be available.

Release Notes: https://help.bms.kaseya.com/help-wip/Content/0-HOME/Release-Notes/Release-Notes.htm

We apologize for any inconvenience.

- Cloud Operations Team

Posted on Aug 20, 2025 - 14:36 EDT

VSA9 - VSA Patch Release v9.5.23 - ABCPES Aug 23, 2025 07:00-11:00 EDT

On Saturday, 23rd August, maintenance is scheduled on the mentioned servers, between 7:00 AM and 11:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.23 and agents will be automatically updated to the latest version.

Release notes with fixes are available at:
https://helpdesk.kaseya.com/hc/en-gb/articles/36264323567889-9-5-23-Feature-Release-4th-July-2025

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Posted on Aug 05, 2025 - 18:46 EDT
Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 05:00 EDT
Scheduled - On Thursday, August 21st, maintenance is scheduled on the Kaseya Store server between 5:00 AM to 8:00 EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

Aug 20, 15:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 21, 05:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:01 EDT
Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable.

Maintenance Schedule:
Version: Release v2.51
Start Time: Thursday, 21st August 2025 at 3:00 AM (EST)
Duration: Approximately 3 hours

What You Need to Know:
- Service Availability: No service disruption is anticipated during this maintenance. All KaseyaOne functionalities will remain accessible.
- Affected Components: KaseyaOne platform

Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations.

Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket

Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively.

Aug 20, 15:20 EDT
Completed - The scheduled maintenance has been completed.
Aug 21, 05:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:00 EDT
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 21st August 2025, between 3:00 AM to 6:00 AM ET.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Aug 20, 14:58 EDT
Completed - The scheduled maintenance has been completed.
Aug 21, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:01 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.4.3

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/208768?utm_source=community-share#Comment_208768

Aug 18, 10:00 EDT
Completed - The scheduled maintenance has been completed.
Aug 21, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:02 EDT
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA

Número de la versión: 2025.4.3

Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/help-learning/discussion/comment/208768?utm_source=community-share#Comment_208768

Aug 18, 10:01 EDT
Aug 20, 2025
Resolved - This incident has been resolved.
Aug 20, 20:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 16:44 EDT
Investigating - We are aware of a problem where End User Initiated and Compliance & Risk Assessment scan downloads lead to 404 page

The Kaseya R&D Team is investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 20, 16:01 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 20:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 15:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.4.3

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/208768?utm_source=community-share#Comment_208768

Aug 18, 09:57 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 15:01 EDT
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2025.4.3

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/help-learning/discussion/comment/208768?utm_source=community-share#Comment_208768

Aug 18, 09:58 EDT
Aug 19, 2025

Unresolved incident: Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'.

Aug 18, 2025
Completed - The scheduled maintenance has been completed.
Aug 18, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 EDT
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 on 8/18/2025 starting at 2:00 PM UTC for an estimated 8 hours.



During this downtime you may experience an impact to systems and related services to agent backups, agent registration and restore capabilities.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Aug 18, 09:55 EDT
Resolved - This incident has been resolved.
Aug 18, 13:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 09:22 EDT
Investigating - We are aware of an issue affecting Backup for Microsoft Azure and Endpoint Backup with Disaster Recovery where Cloud SIRIS devices are failing to register in the US-EAST region with errors citing unavailable subnets. Our engineering team is currently investigating. We will provide updates as more information becomes available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 17, 16:30 EDT
Aug 17, 2025
Aug 16, 2025
Completed - The scheduled maintenance has been completed.
Aug 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 17:00 EDT
Scheduled - We will be performing a routine server maintenance to Autotask PSA on Saturday, August 16th starting at 5:00pm EST for an estimated 4 hours

During the maintenance period, Autotask customers may be briefly logged out.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Aug 13, 14:06 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 10:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 14:22 EDT
Scheduled - On Saturday, 16th August, maintenance is scheduled on the mentioned servers, between 10:00 AM and 11:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 15, 09:10 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 01:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 00:00 EDT
Scheduled - On Saturday, August 16th, System maintenance is scheduled on BMS and Vorex servers between 12:00 AM and 4:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 30 Minutes.

We apologize for the inconvenience.

- Cloud Operations Team

Aug 14, 19:45 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 00:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 00:01 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 09:01 EDT
Scheduled - On Saturday, 16th August, Maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 15, 08:55 EDT
Aug 15, 2025
Completed - The scheduled maintenance has been completed.
Aug 15, 11:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 10:00 EDT
Scheduled - On Friday, August 15th, maintenance is scheduled on the mentioned servers between 10:00 AM and 02:00 PM ET.

During this maintenance, access to UI will be interrupted for approximately a period of 30 minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Aug 14, 18:37 EDT
Aug 14, 2025
Completed - The scheduled maintenance has been completed.
Aug 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 10:00 EDT
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2025.4

Purpose: We are excited to announce the PSA 2025.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2025.4ReleaseNotes.htm

Aug 11, 06:18 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 06:00 EDT
Scheduled - Maintenance Type: Kaseya Quote Manager Release

Release Number: v25.13

Purpose: We are excited to announce the v25.13 Release

Impact: Partners may be briefly logged out during this window.

Aug 13, 09:47 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 05:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 EDT
Scheduled - On Thursday, 14th August, maintenance is scheduled on the mentioned servers, between 3:00 AM and 7:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.23 and agents will be automatically updated to the latest version.

Release notes with fixes are available at:
https://helpdesk.kaseya.com/hc/en-gb/articles/36264323567889-9-5-23-Feature-Release-4th-July-2025

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 9, 11:59 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 01:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:01 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.4.2

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/208662?utm_source=community-share#Comment_208662

Aug 11, 06:31 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:02 EDT
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2025.4

Purpose: We are excited to announce the PSA 2025.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2025.4ReleaseNotes.htm

Aug 11, 06:17 EDT
Completed - The scheduled maintenance has been completed.
Aug 14, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:01 EDT
Scheduled - Tipo de mantenimiento: Versión principal del PSA

Número de la versión: 2025.4

Propósito: Nos complace anunciar la versión principal de PSA 2025.4

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Siga la URL a continuación para ir a nuestras Notas de la versión:
https://psa.datto.com/releasenotes/Content/LANGUAGE_ES/2025.4ReleaseNotes_ES.htm

Aug 11, 06:22 EDT
Aug 13, 2025
Completed - The scheduled maintenance has been completed.
Aug 13, 20:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:01 EDT
Scheduled - Art der Wartung: PSA Major Release

Release-Nummer: 2025.4

Zweck: Bekanntgabe von PSA 2025.4 Major Release

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Klicken Sie auf die nachfolgende URL, um zu unseren Versionshinweisen zu gelangen:
https://psa.datto.com/releasenotes/Content/LANGUAGE_DE/2025.4ReleaseNotes_DE.htm

Aug 11, 06:20 EDT
Completed - The scheduled maintenance has been completed.
Aug 13, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:01 EDT
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2025.4

Purpose: We are excited to announce the PSA 2025.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2025.4ReleaseNotes.htm

Aug 11, 06:16 EDT
Completed - The scheduled maintenance has been completed.
Aug 13, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.4.2

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/208662?utm_source=community-share#Comment_208662

Aug 11, 06:29 EDT
Resolved - The root cause of the issues has been resolved. Backup success rates have returned to normal limits.
Aug 13, 07:06 EDT
Monitoring - The Kaseya R&D team has identified a root cause for the issues and has implemented a fix.

The health of the pods is currently being monitored for improvements.

Aug 12, 07:31 EDT
Update - We are continuing to investigate this issue.
Aug 12, 00:15 EDT
Update - We are continuing to investigate this issue.
Aug 12, 00:03 EDT
Update - We are continuing to investigate this issue.
Aug 12, 00:02 EDT
Investigating - We are aware of a problem where some Datto SaaS Protection customers hosted on pods 'use1-saas-p2' 'use1-saas-p6' and 'use1-saas-p7' may experience degraded backup performance.



The Kaseya R&D Team is currently investigating this issue.




Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 11, 16:38 EDT
Aug 12, 2025
Aug 11, 2025
Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 13:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 25, 14:28 EDT
Scheduled - We are excited to announce the Datto RMM 14.4.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.4.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.4.0.htm

Aug 11, 13:00 EDT
Resolved - This incident has been resolved.
Aug 11, 11:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 8, 21:01 EDT
Identified - We are aware of a problem where SaaS Protection customers hosted on node ‘use1-bfyii-2168' are experiencing backup failures across all services.

The Kaseya R&D Team has identified the issue and are working to address it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 8, 15:48 EDT
Aug 10, 2025

No incidents reported.

Aug 9, 2025
Completed - The scheduled maintenance has been completed.
Aug 9, 08:15 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 9, 08:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:00 EDT
Scheduled - On Saturday, 9th August, maintenance is scheduled on the mentioned servers, between 7:00 AM and 11:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.23 and agents will be automatically updated to the latest version.

Release notes with fixes are available at:
https://helpdesk.kaseya.com/hc/en-gb/articles/36264323567889-9-5-23-Feature-Release-4th-July-2025

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 8, 14:01 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 04:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:00 EDT
Scheduled - On Saturday, 9th August, maintenance is scheduled on the mentioned servers, between 3:00 AM and 7:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.23 and agents will be automatically updated to the latest version.

Release notes with fixes are available at:
https://helpdesk.kaseya.com/hc/en-gb/articles/36264323567889-9-5-23-Feature-Release-4th-July-2025

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 6, 16:40 EDT
Aug 8, 2025
Completed - The scheduled maintenance has been completed.
Aug 8, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 21:00 EDT
Scheduled - On Friday, 8th August, Maintenance is scheduled on the mentioned servers, between 09:00 PM and 11:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 8, 13:59 EDT
Completed - The scheduled maintenance has been completed.
Aug 8, 15:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 15:00 EDT
Scheduled - On Friday, 8th August, Maintenance is scheduled on the mentioned servers, between 03:00 PM and 05:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 8, 13:51 EDT
Completed - The scheduled maintenance has been completed.
Aug 8, 12:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:35 EDT
Scheduled - On Friday, 8th August, Maintenance is scheduled on the mentioned servers, between 12:00 PM and 03:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 8, 12:33 EDT
Completed - The scheduled maintenance has been completed.
Aug 8, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 09:00 EDT
Scheduled - We will be performing maintenance to Autotask PSA on Friday August 8th starting at 9am ET for an estimated 30 minutes.

During this maintenance window, customers may experience a brief interruption in service (up to 10 minutes).

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jul 29, 10:16 EDT
Aug 7, 2025
Completed - The scheduled maintenance has been completed.
Aug 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:00 EDT
Scheduled - We will be performing maintenance to Autotask PSA on Thursday August 7th starting at 10pm ET for an estimated 1 hour.

During this maintenance window, customers may experience a brief interruption in service (up to 10 minutes).

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jul 29, 10:11 EDT
Postmortem - Read details
Aug 14, 10:12 EDT
Resolved - This behavior has now been fully resolved.
Aug 7, 17:53 EDT
Monitoring - A fix has been implemented to correct this behavior and results are being monitored closely.
Aug 7, 16:49 EDT
Investigating - The issue has been identified but a fix has not been implemented yet.
The Engineering Team is actively working to resolve this behavior as an escalated priority.
We thank you for your patience and understanding while we work to correct this.

Aug 7, 16:20 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 7, 14:25 EDT
Monitoring - Our teams are currently investigating the 504 Front Door Error at this time. Thank you for your patience.
Aug 7, 14:09 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 13:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 25, 14:27 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 25, 14:24 EDT
Scheduled - We are excited to announce the Datto RMM 14.4.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.4.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.4.0.htm

Aug 7, 13:00 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 16:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:00 EDT
Scheduled - We will be performing maintenance to Autotask PSA on Thursday August 7th starting at 4pm ET for an estimated 45 minutes.

During this maintenance window, customers may experience a brief interruption in service (up to 10 minutes).

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jul 29, 10:09 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 09:00 EDT
Scheduled - We will be performing maintenance to Autotask PSA on Thursday August 7th starting at 9am ET for an estimated 30 minutes.

During this maintenance window, customers may experience a brief interruption in service (up to 10 minutes).

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jul 29, 10:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 08:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:01 EDT
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 7th August 2025, between 5:00 AM to 8:00 AM ET.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Aug 6, 16:00 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 EDT
Scheduled - On Thursday, August 7th, maintenance is scheduled on Kaseya Store server between 5:00 AM to 8:00 EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

Aug 6, 12:52 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 07:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 06:50 EDT
Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable.

Maintenance Schedule:
Version: Release v2.50
Start Time: Thursday, 7th August 2025 at 6:50 AM (EST)
Duration: Approximately 1 hour

What You Need to Know:
- Service Availability: No service disruption is anticipated during this maintenance. All KaseyaOne functionalities will remain accessible.
- Affected Components: KaseyaOne platform

Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations.

Should you have any questions or require assistance, please contact our support team at support@kaseya.com or +1(934) 666-9708.

Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively.

Aug 7, 06:47 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 06:01 EDT
Scheduled - Kaseya Quote Manager - Minor Release

Release Number: 25.12.2

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Aug 6, 10:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 06:00 EDT
Update - Maintenance has been extended by 30 minutes until 06:30 AM ET.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 7, 05:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 EDT
Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable.

Maintenance Schedule:
Version: Release v2.50
Start Time: Thursday, 7th August 2025 at 3:00 AM (EST)
Duration: Approximately 3 hours

What You Need to Know:
- Service Availability: No service disruption is anticipated during this maintenance. All KaseyaOne functionalities will remain accessible.
- Affected Components: KaseyaOne platform

Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations.

Should you have any questions or require assistance, please contact our support team at support@kaseya.com or +1(934) 666-9708.

Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively.

Aug 6, 12:48 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 04:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:01 EDT
Scheduled - On Thursday, 7th August, maintenance is scheduled on the mentioned servers, between 3:00 AM and 7:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.23 and agents will be automatically updated to the latest version.

Release notes with fixes are available at:
https://helpdesk.kaseya.com/hc/en-gb/articles/36264323567889-9-5-23-Feature-Release-4th-July-2025

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 6, 16:06 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 04:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 01:00 EDT
Scheduled - On Thursday, 7th August, maintenance is scheduled on the mentioned servers, between 01:00 AM and 05:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.23 and agents will be automatically updated to the latest version.

Release notes with fixes are available at:
https://helpdesk.kaseya.com/hc/en-gb/articles/36264323567889-9-5-23-Feature-Release-4th-July-2025

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 6, 16:21 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:01 EDT
Scheduled - We will be performing a routine maintenance to Autotask on 6th August 2025 starting at 20:00 EST for an estimated 5 hours.

During this maintenance window you may experience brief intermittent downtimes to systems and related services to Autotask.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Aug 5, 12:52 EDT
Completed - The scheduled maintenance has been completed.
Aug 7, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 EDT
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2025.4

Purpose: We are excited to announce the PSA 2025.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2025.4ReleaseNotes.htm

Aug 5, 12:48 EDT