Update - Backup success rate metrics for Exchange services on pod 'use1-saas-p7' have returned to normal levels and remain stable.

Our R&D team is continuing to monitor for any other issues.

Aug 31, 2026 - 09:27 EDT
Update - Backup success rates for Exchange services on pod 'use1-saas-p7' continue to improve following the changes that have been implemented. Our R&D team continues to closely monitor system performance and backup outcomes to ensure the positive trend is maintained.
Aug 28, 2026 - 16:30 EDT
Monitoring - Backup success rates for Exchange services on pod 'use1-saas-p7' continue to improve. Additional changes have been applied to further address the Exchange backup performance issue and our R&D team is closely monitoring the results.
Aug 28, 2026 - 13:18 EDT
Update - Our R&D team has deployed additional changes to further address the issue and Exchange backup performance on pod 'use1-saas-p7' is improving.
Aug 28, 2026 - 09:49 EDT
Identified - Our R&D team has identified an issue causing the degraded backup performance for Exchange services on pod 'use1-saas-p7'. Configuration changes have been implemented to help mitigate the issue and additional changes are being prepared for deployment to further address Exchange backup performance.
Aug 28, 2026 - 08:40 EDT
Update - We are continuing to investigate this issue.
Aug 27, 2026 - 13:38 EDT
Investigating - We are aware of a problem where some customers hosted on pod 'use1-saas-p7' are currently experiencing degraded backup performance for Exchange services.

The Kaseya Engineering Team is actively investigating.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 27, 2026 - 10:52 EDT
Monitoring - Microsoft's Program Compatibility Assistant (PCA) uses sdbinst.exe to manage application compatibility databases as part of routine Windows maintenance. The August Windows update introduced known gaming compatibility issues, and Microsoft's remediation of those issues triggered sdbinst.exe activity across affected endpoints simultaneously — matching the spike pattern we observed.

The affected rule has been updated as of 9:15 AM EST and pushed to all tenants. Alert volumes should return to expected levels.

If you disabled the rule as a temporary measure, it is safe to re-enable it under Policies → Detections → "Possible Shim Database Persistence via sdbinst.exe".

Aug 27, 2026 - 09:31 EDT
Investigating - We're seeing a spike in alerts for this rule caused by a recent change in Microsoft's default behavior. This is not indicative of active threats. A rule update is expected today.

In the meantime, you can temporarily disable the rule under Policies → Detections → "Possible Shim Database Persistence via sdbinst.exe" to reduce noise until the fix is deployed.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 27, 2026 - 08:39 EDT
Identified - We are aware of a problem where Datto BCDR users paired to Server3824 will experience a service degradation affecting offsite performance and related operations.

The Kaseya Engineering Team has identified the issue and is working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 25, 2026 - 12:09 EDT
Update - SaaS Protection backup performance remains strong across all regions and supported services. Backups for Google services, OneDrive, and SharePoint continue to run on the standard three-times-daily schedule. To support consistently high success rates during the ongoing transition from Exchange Web Services (EWS) to Microsoft Graph APIs, Exchange and Teams backups continue to operate on a temporary twice-daily cadence.

Our R&D teams remain focused on the migration effort, making and refining configuration changes as needed while closely monitoring backup health and performance. Although overall system stability remains strong, some customers may continue to experience occasional backup delays or missed backup cycles due to API call throttling as migration and optimization activities progress.

The migration from EWS to Microsoft Graph APIs is ongoing and is still projected for completion between late August and early September 2026.

Aug 26, 2026 - 11:59 EDT
Update - SaaS Protection backup success rates across all services and regions remain high. Google services, along with OneDrive and SharePoint, continue to process backups at the normal 3x daily cadence. Exchange and Teams backup cadence remains temporarily reduced to 2x daily backups to help maintain high backup success rates during the ongoing migration from Exchange Web Services (EWS) to Microsoft Graph APIs.

Our R&D team continues to implement and refine configuration adjustments throughout the migration process and is actively monitoring backup performance across all regions. While overall performance remains stable, some customers may still experience intermittent backup delays or missed backups as optimization and migration efforts continue.

The migration to Microsoft Graph APIs remains in progress and is currently expected to be completed between late August and early September.

Aug 18, 2026 - 15:30 EDT
Update - Backup operations remain healthy, with success rates staying high across all services and regions following the recent changes. Work on the EWS to Microsoft Graph API migration is ongoing, and our R&D team continues to monitor for any further issues.
Aug 12, 2026 - 15:44 EDT
Update - Our R&D team has completed deployment of the latest changes for the Graph API components as part of the ongoing migration and backup success rates for all services across all regions remain high.

We are continuing to monitor.

Aug 11, 2026 - 11:02 EDT
Update - Backup success rate metrics for all services across all regions continue to remain stable at normal levels.

Our R&D team is actively completing deployment of additional improvements to all regions and they are continuing to monitor.

Aug 10, 2026 - 12:25 EDT
Monitoring - Backup success rate metrics for all services across all regions have recovered and remain stable at normal levels. Google services, along with OneDrive and SharePoint, continue to process 3x daily backups while Teams and Exchange services remain temporarily set to 2x daily backups to maintain high success rates as the migration to Microsoft Graph APIs progresses.

Our R&D team is continuing to monitor.

Aug 07, 2026 - 12:08 EDT
Update - Our R&D team has deployed additional improvements, and backup cadence has now been restored to 3x daily backups for all Google services, OneDrive, and SharePoint across all regions. Exchange and Teams backup cadence remains temporarily set to 2x daily backups to help maintain high backup success rates during the ongoing transition to Microsoft Graph APIs.

We have observed continued improvement in backup performance following these changes, and our R&D team is closely monitoring backup success rates across all affected regions.

Additional performance enhancements are currently being deployed to further reduce API throttling, improve backup performance, and accelerate recovery. Deployment of these changes is expected to be completed early next week.

Aug 06, 2026 - 11:33 EDT
Identified - Datto SaaS Protection is currently experiencing degraded backup performance and missed backups for some Microsoft 365 services across multiple regions. The issue has been linked to increased API activity and application-level throttling associated with the ongoing transition from Exchange Web Services (EWS) to Microsoft Graph APIs.

Affected regions:
US (USE/USW)
Australia (AUE)
Canada (CAE)
Germany (DES)
UK (GBE)
Singapore (SG)

Our R&D teams have identified the primary contributing factors and are actively working to restore full service functionality. Multiple mitigation measures have been implemented, including application performance optimizations, infrastructure and capacity improvements, deployment of configuration changes across affected SaaS Protection pods, and a temporary reduction in backup cadence from 3x daily backups to 2x daily backups to help reduce API demand and improve backup success rates during the transition.

These actions have resulted in measurable improvement, with backup success rates increasing across all affected regions over the past 24 hours. While performance continues to stabilize, some customers may still experience backup delays or missed backups as remediation efforts continue. Additional software enhancements are scheduled for deployment this week to further reduce API throttling, improve backup performance, and accelerate recovery.

Customer data protection remains the highest priority, and our R&D teams continue to closely monitor the environment while implementing further improvements. Updates will continue to be provided through the Kaseya Status Page as progress is made toward full service restoration.

Aug 05, 2026 - 15:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 2026 - 08:00 EDT
Scheduled - We will be performing a routine maintenance to the Kaseya Server Infrastructure across all global data centers, beginning on Monday, August 24th 2026, and continuing through September 13th, 2026.

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect minimal downtime with only brief and intermittent disruptions to Offsite Replication and Disaster Recovery Services for Datto BCDR, Datto Backup for Microsoft Azure, and Datto Endpoint Backup with Disaster Recovery.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Aug 24, 2026 08:00 - Sep 14, 2026 08:00 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
99.89 % uptime
Today
Limited Release Operational
90 days ago
99.81 % uptime
Today
America East Operational
90 days ago
99.81 % uptime
Today
America East 2 Operational
90 days ago
99.81 % uptime
Today
America East 3 Operational
90 days ago
99.81 % uptime
Today
America West Operational
90 days ago
99.81 % uptime
Today
America West 2 Operational
90 days ago
99.81 % uptime
Today
America West 3 Operational
90 days ago
99.81 % uptime
Today
Australia / New Zealand 4 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
99.98 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
99.81 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
99.81 % uptime
Today
Australia/ New Zealand 3 (Sydney Datacenter) Operational
90 days ago
99.96 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
99.81 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
99.81 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
BullPhish ID Operational
90 days ago
100.0 % uptime
Today
Connectbooster Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.95 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
99.88 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
99.88 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Web UI Operational
90 days ago
100.0 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Device Hardware Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Off-Site Recovery Operational
90 days ago
98.86 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Operational
90 days ago
99.97 % uptime
Today
Device Registration Operational
90 days ago
99.95 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
99.95 % uptime
Today
Backup Operational
90 days ago
99.95 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
98.87 % uptime
Today
Agent Registration Operational
90 days ago
98.87 % uptime
Today
Backup Operational
90 days ago
98.87 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Operational
90 days ago
99.3 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
98.83 % uptime
Today
Verification Operational
90 days ago
98.87 % uptime
Today
Recovery Operational
90 days ago
98.87 % uptime
Today
Device Registration Operational
90 days ago
99.95 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Operational
90 days ago
98.31 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
97.18 % uptime
Today
Verification Operational
90 days ago
98.87 % uptime
Today
Recovery Operational
90 days ago
97.18 % uptime
Today
Datto File Protection Operational
90 days ago
100.0 % uptime
Today
US8 Operational
90 days ago
100.0 % uptime
Today
EU10 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU12 Operational
90 days ago
100.0 % uptime
Today
AU14 Operational
90 days ago
100.0 % uptime
Today
CA13 Operational
90 days ago
100.0 % uptime
Today
US9 Operational
90 days ago
100.0 % uptime
Today
US17 Operational
90 days ago
100.0 % uptime
Today
Datto Partner Portal Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Status Components Operational
90 days ago
99.92 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Operational
90 days ago
99.81 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
98.68 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Operational
90 days ago
100.0 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
99.9 % uptime
Today
Pinotage (EU1) Operational
90 days ago
100.0 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.67 % uptime
Today
Zinfandel (US West) Operational
90 days ago
100.0 % uptime
Today
Concord (US East) Operational
90 days ago
100.0 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.75 % uptime
Today
Vidal (US East) Operational
90 days ago
99.9 % uptime
Today
Software Catalog Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
100.0 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Degraded Performance
90 days ago
98.22 % uptime
Today
SaaS Protection Backups Degraded Performance
90 days ago
95.62 % uptime
Today
SaaS Protection Console Login Operational
90 days ago
98.51 % uptime
Today
SaaS Protection Seat Management Operational
90 days ago
98.3 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
99.55 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
99.67 % uptime
Today
SaaS Protection Restores/Exports Operational
90 days ago
97.69 % uptime
Today
Datto Workplace Operational
90 days ago
99.99 % uptime
Today
AU5 Operational
90 days ago
100.0 % uptime
Today
CA3 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
99.99 % uptime
Today
EU7 Operational
90 days ago
99.99 % uptime
Today
EU16 Operational
90 days ago
99.99 % uptime
Today
US1 Operational
90 days ago
100.0 % uptime
Today
US6 Operational
90 days ago
100.0 % uptime
Today
US15 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup V2 Operational
90 days ago
98.48 % uptime
Today
Backup Operational
90 days ago
97.88 % uptime
Today
Agent Registration Operational
90 days ago
98.79 % uptime
Today
Restore Operational
90 days ago
98.79 % uptime
Today
Graphus Operational
90 days ago
100.0 % uptime
Today
INKY Operational
90 days ago
99.91 % uptime
Today
US Operational
90 days ago
99.9 % uptime
Today
EU Operational
90 days ago
99.91 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services Operational
90 days ago
100.0 % uptime
Today
KaseyaOne Operational
90 days ago
99.67 % uptime
Today
Kaseya.com Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
99.83 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
100.0 % uptime
Today
CyberHawk Operational
90 days ago
100.0 % uptime
Today
Email2Ticket Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Network Detective Operational
90 days ago
100.0 % uptime
Today
VulScan Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
RocketCyber Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
SaaS Alerts Operational
90 days ago
100.0 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Operational
90 days ago
99.98 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
99.99 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
99.99 % uptime
Today
UTMSP Operational
90 days ago
100.0 % uptime
Today
backup.net Operational
90 days ago
100.0 % uptime
Today
Vorex Operational
90 days ago
100.0 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
99.99 % uptime
Today
US - IAD2VSA01 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA29 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS05 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS06 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS08 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS09 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS12 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS16 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS17 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS19 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS20 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS22 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS24 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS25 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS26 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS27 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS28 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS29 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS34 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS35 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS36 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS37 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS38 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS39 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS40 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS41 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS42 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS43 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS44 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS46 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS47 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS48 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS49 Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA109 Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA110 Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA111 Operational
90 days ago
100.0 % uptime
Today
UK - VSA120 Operational
90 days ago
100.0 % uptime
Today
UK - VSA129 Operational
90 days ago
100.0 % uptime
Today
Aquila Operational
90 days ago
100.0 % uptime
Today
Lynx01 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - EU01 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA01 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA02 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA03 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA04 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA05 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA06 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA07 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA08 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA09 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA10 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA11 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA12 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA13 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA14 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA15 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA16 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA17 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA20 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA21 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS01 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS03 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS07 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS10 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS11 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS14 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS18 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS21 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS23 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS30 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS32 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS33 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS45 Operational
90 days ago
100.0 % uptime
Today
EU - VSA114 Operational
90 days ago
99.94 % uptime
Today
EU-TRIAL1002 Operational
90 days ago
100.0 % uptime
Today
EU-VSA128 Operational
90 days ago
100.0 % uptime
Today
ELOQUIO Operational
90 days ago
100.0 % uptime
Today
SYD2 - RSSPRM Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA139 Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA140 Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA144 Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA145 Operational
90 days ago
100.0 % uptime
Today
SYD2-TRIAL1003 Operational
90 days ago
100.0 % uptime
Today
AU - Genesis Operational
90 days ago
100.0 % uptime
Today
AU - GONG001 Operational
90 days ago
100.0 % uptime
Today
AU-OTA Operational
90 days ago
100.0 % uptime
Today
US - Noc-Assist Operational
90 days ago
100.0 % uptime
Today
US - Phoenix Operational
90 days ago
100.0 % uptime
Today
US - RIM CE Operational
90 days ago
100.0 % uptime
Today
US - RIM DQ Operational
90 days ago
100.0 % uptime
Today
US - SAAS15 Operational
90 days ago
100.0 % uptime
Today
US - TRIAL1001 Operational
90 days ago
100.0 % uptime
Today
US - VSA118 Operational
90 days ago
100.0 % uptime
Today
US - VSA119 Operational
90 days ago
100.0 % uptime
Today
US - VSA121 Operational
90 days ago
100.0 % uptime
Today
US - VSA122 Operational
90 days ago
100.0 % uptime
Today
US - VSA125 Operational
90 days ago
100.0 % uptime
Today
US - VSA126 Operational
90 days ago
100.0 % uptime
Today
US - VSA130 Operational
90 days ago
100.0 % uptime
Today
US - VSA131 Operational
90 days ago
100.0 % uptime
Today
US - VSA132 Operational
90 days ago
100.0 % uptime
Today
US - VSA133 Operational
90 days ago
100.0 % uptime
Today
US - VSA134 Operational
90 days ago
100.0 % uptime
Today
US - VSA135 Operational
90 days ago
100.0 % uptime
Today
US - VSA136 Operational
90 days ago
100.0 % uptime
Today
US - VSA138 Operational
90 days ago
100.0 % uptime
Today
US - VSA141 Operational
90 days ago
100.0 % uptime
Today
US - VSA142 Operational
90 days ago
100.0 % uptime
Today
US - VSA143 Operational
90 days ago
100.0 % uptime
Today
US - VSA146 Operational
90 days ago
99.95 % uptime
Today
US - Wakanda Operational
90 days ago
100.0 % uptime
Today
US-EBS01 Operational
90 days ago
100.0 % uptime
Today
US-EDATECH01 Operational
90 days ago
100.0 % uptime
Today
US-GSENTKASEYA01 Operational
90 days ago
100.0 % uptime
Today
US-VSA123 Operational
90 days ago
100.0 % uptime
Today
US-VSA124 Operational
90 days ago
100.0 % uptime
Today
US-VSA127 Operational
90 days ago
100.0 % uptime
Today
Leo06 Operational
90 days ago
100.0 % uptime
Today
Leo45 Operational
90 days ago
100.0 % uptime
Today
PHILKAS01 Operational
90 days ago
100.0 % uptime
Today
Tatooine01 Operational
90 days ago
100.0 % uptime
Today
Tatooine02 Operational
90 days ago
100.0 % uptime
Today
Tatooine03 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US01 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US02 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US03 Operational
90 days ago
100.0 % uptime
Today
Andromeda01 Operational
90 days ago
100.0 % uptime
Today
Andromeda04 Operational
90 days ago
100.0 % uptime
Today
CyberTek Operational
90 days ago
100.0 % uptime
Today
Draco01 Operational
90 days ago
100.0 % uptime
Today
US -RIM CE2 Operational
90 days ago
100.0 % uptime
Today
US - CGSINC Operational
90 days ago
100.0 % uptime
Today
US - ABCPES Operational
90 days ago
100.0 % uptime
Today
US - Revan01 Operational
90 days ago
100.0 % uptime
Today
US - Revan02 Operational
90 days ago
100.0 % uptime
Today
US - ABCPES02 Operational
90 days ago
100.0 % uptime
Today
US - RIM CE3 Operational
90 days ago
100.0 % uptime
Today
Kaseya Software Deployment and Update Operational
90 days ago
100.0 % uptime
Today
Software Catalog Operational
90 days ago
100.0 % uptime
Today
US - RIM CE4 Operational
90 days ago
100.0 % uptime
Today
VSA X Operational
90 days ago
99.98 % uptime
Today
APAC Operational
90 days ago
99.9 % uptime
Today
EU Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
US - Andromeda10 Operational
90 days ago
100.0 % uptime
Today
EU - Andromeda10 Operational
90 days ago
100.0 % uptime
Today
APAC-Hosted-1 Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
US - Remote Control Operational
90 days ago
100.0 % uptime
Today
EU - Remote Control Operational
90 days ago
100.0 % uptime
Today
APAC - Remote Control Operational
90 days ago
100.0 % uptime
Today
Software Catalog Operational
90 days ago
100.0 % uptime
Today
downloads.datto.com Operational
90 days ago
100.0 % uptime
Today
https://download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Kaseya - United Kingdom - Scheduled Networking Infrastructure Maintenance Sep 4, 2026 16:00-21:00 EDT

We will be performing a routine maintenance to the Kaseya Networking Infrastructure in the United Kingdom region on September 4th, 2026 at 21:00 for an estimated 5 hours.

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, Kaseya services may experience brief and intermittent disruptions as systems are being upgraded.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 26, 2026 - 15:32 EDT

Kaseya - Germany - Scheduled Networking Infrastructure Maintenance Sep 11, 2026 14:00-19:00 EDT

We will be performing a routine maintenance to the Kaseya Networking Infrastructure in the Germany region on September 11th, 2026 at 20:00 CEST for an estimated 5 hours

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect minimal downtime with only brief and intermittent disruptions.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 28, 2026 - 15:02 EDT

Kaseya - Iceland Region - Scheduled Networking Infrastructure Maintenance Sep 23, 2026 16:00-20:00 EDT

We will be performing a routine maintenance on the Kaseya Networking Infrastructure in the Iceland region on 09/23/2026 at 8 p.m. GMT +0 for an estimated 4 hours

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect minimal downtime with only brief and intermittent disruptions.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 19, 2026 - 09:41 EDT

Autotask PSA - DE1, EU1, UK01, UK02, UK03 - Maintenance Notice Sep 28, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask PSA on September 28th, starting at 16:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 03:39 EDT

Scheduled Maintenance: Payment Provider – KaseyaOne & Kaseya Store Sep 29, 2026 01:00-15:00 EDT

Our payment provider for KaseyaOne and Kaseya Store has announced a scheduled maintenance window on September 29th, 2026, from 1:00 AM - 3:00 PM EDT.

During this time, users may experience intermittent issues related to payment processing in KaseyaOne and Kaseya Store. This may include:

> Adding, updating, or removing payment methods
> Completing Store purchases
> Processing subscription or billing transactions

Core platform functionality outside of payment services will remain unaffected.

We recommend avoiding payment-related actions during this maintenance window where possible. We will monitor the situation and provide updates if necessary.

Posted on Aug 25, 2026 - 10:30 EDT

Autotask PSA - AE01, AE02, AE03, AW01, AW02 - Maintenance Notice Sep 29, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 03:43 EDT

Autotask PSA - AU01, AU02, AU03, AU04 - Maintenance Notice Sep 29, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 08:00 for an estimated 30 minutes.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 03:46 EDT

Autotask PSA - DE1, EU1 - Maintenance Notice Sep 29, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 16:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 03:56 EDT

Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03, ES02, LR01 - Maintenance Notice Sep 30, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 02:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:30 EDT

Autotask PSA - AU01 - Maintenance Notice Sep 30, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 08:00 for an estimated 30 minutes.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:42 EDT

Autotask PSA - EU1 - Maintenance Notice Sep 30, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 16:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:43 EDT

Autotask PSA - AE01, AE02, AE03, AW01, AW02, AW04, ES01, LR01 - Maintenance Notice Oct 1, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 02:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:45 EDT

Autotask PSA - AU01 - Maintenance Notice Oct 1, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 08:00 for an estimated 30 minutes.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:47 EDT

Autotask PSA - DE1, EU1 - Maintenance Notice Oct 1, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 16:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:49 EDT

Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance Notice Oct 2, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask PSA on October 2nd, starting at 02:00 for an estimated 1 hour.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:51 EDT

Autotask PSA - AU01 - Maintenance Notice Oct 2, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask PSA on October 2nd, starting at 08:00 for an estimated 30 minutes.

During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Aug 21, 2026 - 04:52 EDT
Aug 31, 2026
Resolved - This incident has been resolved.
Aug 31, 09:43 EDT
Monitoring - Our R&D team has implemented additional changes to restore full functionality to affected customers and they are closely monitoring for any other issues.
Aug 26, 15:44 EDT
Identified - Our R&D team is continuing to address this issue and restore full functionality to the affected customers.
Aug 26, 13:06 EDT
Update - We are continuing to monitor for any further issues.
Aug 26, 08:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 19:57 EDT
Update - We are continuing to work on a fix for this issue.
Aug 25, 17:48 EDT
Identified - We are aware of a problem where some Datto SaaS Protection customers hosted in multiple regions are experiencing backup and restore issues. Export services are not affected.

The Kaseya Engineering Team has identified the issue and are actively working to resolve it.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 25, 16:39 EDT
Resolved - This incident has been resolved.
Aug 31, 09:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 16:33 EDT
Identified - We have identified an issue affecting status reporting between Datto EDR, Datto AV, and Datto RMM. As a result, some devices may incorrectly generate alerts in Datto RMM indicating that Datto EDR requires attention or that Datto AV is not installed.

Our investigation has confirmed that Datto EDR and Datto AV remain installed and functioning properly on affected endpoints. Endpoint protection services continue to operate as expected. The issue is limited to the status information being reported and displayed within Datto RMM and does not indicate a loss of protection or a failure of the Datto EDR or Datto AV products.

Engineering teams have identified the underlying cause and are actively working on a resolution. We will continue to provide updates as additional information becomes available.

If you have questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 28, 08:59 EDT
Investigating - We are investigating an issue affecting status reporting between Datto RMM, Datto EDR, and Datto AV. Some devices may generate alerts in Datto RMM reporting that Datto EDR or Datto AV is not detected.

Datto EDR and Datto AV remain installed and are operating normally on affected endpoints. This issue is limited to how their status is communicated to and displayed within Datto RMM and does not indicate a loss of endpoint protection.

Our Engineering teams are investigating this issue with high priority. We will provide further updates as more information becomes available.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 28, 06:30 EDT
Aug 30, 2026

No incidents reported.

Aug 29, 2026
Completed - The scheduled maintenance has been completed.
Aug 29, 13:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 12:30 EDT
Scheduled - On Saturday, 29th August, maintenance is scheduled on the mentioned servers between 12:30 PM and 04:30 PM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 26, 23:34 EDT
Completed - The scheduled maintenance has been completed.
Aug 29, 08:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 07:00 EDT
Scheduled - On Saturday, August 29th, System maintenance is scheduled for the servers listed below between 07:00 AM and 09:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 28, 06:39 EDT
Completed - The scheduled maintenance has been completed.
Aug 29, 04:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 03:00 EDT
Scheduled - On Saturday, 29th August, maintenance is scheduled on the mentioned servers, between 03:00 AM and 07:00 AM ET.

During this maintenance, we will be deploying a new patch, VSA v9.5.27, and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 26, 21:22 EDT
Completed - The scheduled maintenance has been completed.
Aug 29, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 00:00 EDT
Scheduled - On Saturday, 29th August, maintenance is scheduled on the mentioned server, between 12:00 AM and 04:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 28, 10:33 EDT
Completed - The scheduled maintenance has been completed.
Aug 29, 00:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 00:01 EDT
Scheduled - On Saturday, August 29th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 01:00 AM ET.

During this maintenance, few of the VSA10 customers from US region may face service interruption.

We apologize for any inconvenience.

-Cloud operations team

Aug 28, 02:35 EDT
Aug 28, 2026
Completed - The scheduled maintenance has been completed.
Aug 28, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 08:00 EDT
Scheduled - On Friday, August 28th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 24, 11:12 EDT
Resolved - The issue affecting Activity Log performance on the Vidal Platform following the 15.1 release has been resolved.

The Kaseya Engineering Team implemented a fix and has confirmed that Activity Logs are loading as expected after monitoring the platform to ensure ongoing stability and performance.

Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 28, 14:43 EDT
Monitoring - We are aware of a problem where the Activity Logs on our Vidal Platform are slow to load after our 15.1 release.

The Kaseya Engineering Team has applied a fix and is currently monitoring this closely.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 21, 13:17 EDT
Resolved - This incident has been resolved.
Aug 28, 14:23 EDT
Update - We are continuing to investigate this issue.
Aug 28, 13:16 EDT
Investigating - We are experiencing service disruption on EU - VSA114 Server, which may impact administrators ability to manage endpoints.

We are aware of the issue, and our team is actively working to resolve the same.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 28, 13:13 EDT
Resolved - This incident has been resolved.
Aug 28, 14:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 11:58 EDT
Investigating - We are aware of a problem where Datto Endpoint Backup for PC users in the Germany region, paired to 'des1-dtc-server-30', 'des1-dtc-server-32' and 'des1-dtc-server-33' will experience degraded offsite performance, which may affect backup and recovery operations.

The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 26, 10:40 EDT
Completed - Maintenance has been cancelled.
Aug 28, 05:03 EDT
Scheduled - On Saturday, 29th August, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET.

During this maintenance, we will be deploying a new patch, VSA v9.5.27, and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 26, 21:25 EDT
Aug 27, 2026
Completed - The scheduled maintenance has been completed.
Aug 27, 22:59 EDT
Update - Maintenance has been extended till 11 PM ET.
Aug 27, 21:57 EDT
Update - Maintenance has been extended till 10 PM ET.
Aug 27, 20:50 EDT
Update - Maintenance has been extended till 9 PM ET.
Aug 27, 18:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:37 EDT
Scheduled - On August 27th System maintenance is scheduled for mentioned servers, between 17:37 to 19:00 ET

During this time, you should expect minimal downtime with only brief and intermittent disruptions.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

- Kaseya Cloud Operations Team

Aug 27, 17:36 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:01 EDT
Scheduled - On Thursday, August 27th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 24, 11:09 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 09:00 EDT
Scheduled - We will be performing a routine maintenance to the Kaseya Networking Infrastructure in the Singapore region on August 27th, 2026 at 9:00 PM SGT for an estimated 3 hours

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect minimal downtime with only brief and intermittent disruptions.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Aug 13, 08:51 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.4.1.1

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=114744#post114744

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 24, 10:43 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 08:20 EDT
Update - The maintenance window has been extended until 8:00 AM EDT.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Aug 27, 06:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 03:01 EDT
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday 27th August 2026, between 3:00 AM to 7:00 AM EDT.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Aug 26, 15:12 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 04:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 03:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 02:18 EDT
Scheduled - On Thursday, 27th August, maintenance is scheduled on the mentioned servers between 03:00 AM and 07:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 25, 08:09 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 04:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 03:02 EDT
Scheduled - On Thursday, August 27th, maintenance is scheduled on the below mentioned servers, between 03:00 AM and 07:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Aug 26, 02:22 EDT
Completed - The scheduled maintenance has been completed.
Aug 27, 02:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 01:00 EDT
Scheduled - On Thursday, 27th August, maintenance is scheduled on the mentioned servers between 01:00 AM and 04:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 25, 07:52 EDT
Aug 26, 2026
Completed - The scheduled maintenance has been completed.
Aug 26, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 17:40 EDT
Scheduled - On Wednesday, August 26th, Cloud target appliance upgrades will be performed until 11:59 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 26, 17:39 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:01 EDT
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA

Número de la versión: 2026.4.1.1

Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=114744#post114744

Para recibir notificaciones actualizadas sobre futuros períodos de mantenimiento, suscríbase en https://status.kaseya.com/

Si tiene alguna pregunta o necesita ayuda, por favor contacte a nuestro equipo de soporte en https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 24, 10:41 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.4.1.1

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=114744#post114744

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 24, 10:29 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 15:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.4.1.1

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=114744#post114744

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 24, 10:27 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 15:01 EDT
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2026.4.1.1

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=114744#post114744

Abonnieren Sie unter https://status.kaseya.com/ Benachrichtigungen zu geplanten Wartungszeiträumen

Sollten Sie Fragen haben oder Unterstützung benötigen, wenden Sie sich bitte an unser Support-Team unter https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 24, 10:28 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 06:00 EDT
Scheduled - On Wednesday, August 26th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 24, 11:04 EDT
Aug 25, 2026
Completed - The scheduled maintenance has been completed.
Aug 25, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 08:00 EDT
Scheduled - On Tuesday, August 25th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 24, 11:01 EDT
Resolved - This incident has been resolved.
Aug 25, 12:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 12:05 EDT
Update - We are continuing to work on a fix for this issue.
Aug 24, 13:15 EDT
Identified - We are aware of a problem where customers in the Germany region using Datto BCDR, Datto SaaS Protection, and Datto Endpoint Backup are currently experiencing service degradation affecting offsite performance and related operations.


The Kaseya Engineering Team has identified the issue and is working towards a resolution.


Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 24, 11:46 EDT
Completed - The scheduled maintenance has been completed.
Aug 25, 09:30 EDT
In progress - We are actively working through a deployment issue, which is taking longer than expected. We will provide periodic updates on the status. Apologies for the inconvenience
Aug 25, 04:00 EDT
Scheduled - We are excited to announce the Datto RMM 15.1.0 Release.

Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.

For full details, the Datto RMM 15.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.1.0.htm

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 11, 14:53 EDT
Completed - The scheduled maintenance has been completed.
Aug 25, 07:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 06:00 EDT
Scheduled - We will be performing maintenance on Kaseya Quote Manager on August 25th, starting at 6:00 AM EDT, with an estimated duration of 2 hours.

During this maintenance window, you may experience brief intermittent downtime affecting Kaseya Quote Manager and related services.

We appreciate your patience and understanding as we work to improve the service.

Aug 25, 05:48 EDT
Aug 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 11:00 EDT
Scheduled - On Monday, August 24th, Cloud target appliance upgrades will be performed from 11:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 24, 10:58 EDT
Resolved - This incident has been resolved.
Aug 24, 14:02 EDT
Investigating - A known issue exists where archived agents may continue to generate sync completion alerts when associated local points are marked as offsite, despite the agents being in an archived state.



While a long-term solution is scheduled for implementation in a future release, assets affected before the fix is deployed will need to be corrected through manual intervention.



Customers seeking to implement this mitigation should submit a request through the Kaseya Help Desk Portal at https://helpdesk.kaseya.com/hc/en-gb. Our Support team will assist with the required remediation activities.



Thank you for your understanding and continued support.

Aug 6, 13:51 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026
Completed - The scheduled maintenance has been completed.
Aug 22, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 21:00 EDT
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 21, 17:49 EDT
Completed - The scheduled maintenance has been completed.
Aug 22, 11:42 EDT
Update - Maintenance on Full SaaS servers is completed except on SAAS37.

Maintenance on SAAS37 has been extended till 1:00 PM ET.

We apologize for any inconvenience.

- Cloud Operations Team

Aug 22, 10:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 07:00 EDT
Scheduled - On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Aug 21, 12:24 EDT
Completed - The scheduled maintenance has been completed.
Aug 22, 10:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 07:01 EDT
Scheduled - On Saturday, August 22nd, maintenance is scheduled on the below mentioned servers, between 07:00 AM and 11:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Aug 21, 13:28 EDT
Resolved - Changes made by the Kaseya R&D team have proven successful and full functionality has been restored.

The issue is now considered resolved.

Aug 22, 10:50 EDT
Monitoring - Backup success rates have returned to normal levels and restoration functions have resumed.
Our R&D team is continuing to monitor.

Aug 21, 20:53 EDT
Update - Our R&D team has begun deploying changes to the affected regions to address the issue.
Aug 21, 16:46 EDT
Update - Our R&D team is actively preparing to deploy changes to address the issue.
Aug 21, 15:54 EDT
Identified - We are aware of a problem where some Datto SaaS Protection customers hosted in multiple regions are experiencing backup and restore failures. Export services are not affected.

The Kaseya Engineering Team has identified the issue and are actively working to resolve it.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 21, 14:22 EDT
Completed - The scheduled maintenance has been completed.
Aug 22, 02:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 00:00 EDT
Scheduled - On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud operations team

Aug 20, 09:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 22, 00:56 EDT
Update - Maintenance has been extended until 1:00 AM EDT.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 21, 23:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:00 EDT
Scheduled - On Friday, August 21st, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 17, 09:45 EDT
Aug 21, 2026
Completed - The scheduled maintenance has been completed.
Aug 21, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 10:00 EDT
Scheduled - On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud operations team

Aug 20, 08:55 EDT
Aug 20, 2026
Completed - The scheduled maintenance has been completed.
Aug 20, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:01 EDT
Scheduled - On Thursday, August 20th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 17, 09:43 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 EDT
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2026.4

Purpose: We are excited to announce the PSA 2026.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.4ReleaseNotes.htm

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 17, 08:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 EDT
In progress - We are actively working through a deployment issue, which is taking longer than expected. We will provide periodic updates on the status. Apologies for the inconvenience.
Aug 20, 04:00 EDT
Scheduled - We are excited to announce the Datto RMM 15.1.0 Release.

Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.

For full details, the Datto RMM 15.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.1.0.htm

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 11, 14:50 EDT
Resolved - This incident has been resolved.
Aug 20, 08:38 EDT
Update - At this time, jobs and activity logs remain stable, and no further issues have been observed however we will continue to monitor the environment overnight.
Aug 19, 17:01 EDT
Monitoring - A fix has been implemented for the Jobs and Activity Log on the Vidal platform and we are monitoring the results.
Aug 19, 09:53 EDT
Update - Scheduled and Quick Job functionality is restored, and the Engineering team is continuing to work on resolving the problem causing issues with the Activity Log loading in accounts.
Aug 19, 09:01 EDT
Identified - The Engineering team is currently investigating and resolving issues flagged by internal alerting that led to the Activity Log loading and Job execution issues resurfacing.

Thank you for your patience!

Aug 19, 08:46 EDT
Monitoring - A fix has been implemented for the Activity Log on the Vidal platform. The service has recovered and we are monitoring the results.
Aug 19, 03:49 EDT
Update - We are continuing to work on a fix for this issue.
Aug 18, 15:48 EDT
Identified - We have identified an issue with the Activity Log failing to load.

The Kaseya R&D team are working on a fix for the issue.

Aug 18, 13:13 EDT
Update - The Job queue has been cleared and Activity Logs continue to load as expected. We are continuing to monitor for any further issues.
Aug 18, 11:48 EDT
Monitoring - A fix has been implemented for Activity Logs and they should be loading as expected.

A fix has also been implemented for Jobs not running, but delays are still expected as the platform works through all queued jobs. We will continue to monitor this queue and resolve this status page once it has cleared.

Aug 18, 10:58 EDT
Update - We are continuing to investigate this issue.
Aug 18, 10:52 EDT
Investigating - We are aware of a problem on Datto RMM's Vidal Platform where Jobs are not running and the Activity log can be slow to load.

The Kaseya Engineering Team are investigating the issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 18, 10:15 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 08:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 05:00 EDT
Scheduled - On Thursday, August 20th, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 19, 14:56 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 01:00 EDT
Scheduled - On Thursday, August 20th, maintenance is scheduled on the below mentioned servers, between 01:00 AM and 04:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Aug 18, 11:22 EDT
Aug 19, 2026
Completed - The scheduled maintenance has been completed.
Aug 19, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 EDT
Scheduled - On Wednesday, August 19th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 17, 09:41 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 23:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:01 EDT
Scheduled - Tipo de mantenimiento: Versión principal del PSA

Número de la versión: 2026.4

Propósito: Nos complace anunciar la versión principal de PSA 2026.4

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Siga la URL a continuación para ir a nuestras Notas de la versión:
https://psa.datto.com/releasenotes/Content/LANGUAGE_ES/2026.4ReleaseNotes_ES.htm

Para recibir notificaciones actualizadas sobre futuros períodos de mantenimiento, suscríbase en https://status.kaseya.com/

Si tiene alguna pregunta o necesita ayuda, por favor contacte a nuestro equipo de soporte en https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 17, 08:05 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:00 EDT
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2026.4

Purpose: We are excited to announce the PSA 2026.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.4ReleaseNotes.htm

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 17, 08:03 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:01 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.4.1

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677/index5.html?postid=114561#post114561

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 17, 08:01 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 15:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.4.1

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677/index5.html?postid=114561#post114561

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 17, 07:58 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 15:01 EDT
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2026.4.1

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677/index5.html?postid=114561#post114561

Abonnieren Sie unter https://status.kaseya.com/ Benachrichtigungen zu geplanten Wartungszeiträumen

Sollten Sie Fragen haben oder Unterstützung benötigen, wenden Sie sich bitte an unser Support-Team unter https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 17, 07:59 EDT
Resolved - This incident has been resolved.
Aug 19, 16:08 EDT
Monitoring - Backups continue to process normally for customers hosted on node 'isw1-bfyii-1131' and our R&D team is monitoring for any other issues.
Aug 19, 09:00 EDT
Update - The Engineering team has performed the necessary steps to resolve the issue, and are observing that related errors have stopped and backup metrics are improving as the service is recovering.
Aug 19, 08:29 EDT
Identified - We are aware of a problem where backups are not successful for customers hosted on isw1-bfyii-1131

The Kaseya Engineering Team is currently responding to the issue, and we will provide updates on this thread as information becomes available.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 19, 07:25 EDT
Completed - Scheduled maintenance has been cancelled.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Aug 19, 11:29 EDT
Scheduled - On Thursday, August 20th, maintenance is scheduled on the below mentioned servers, between 03:00 AM and 07:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Aug 18, 11:25 EDT
Aug 18, 2026
Completed - The scheduled maintenance has been completed.
Aug 18, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 18:30 EDT
Scheduled - On Tuesday, August 18th, Cloud target appliance upgrades will be performed from 06:30 PM EDT to 11:59 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 18, 18:25 EDT
Completed - The scheduled maintenance has been completed.
Aug 18, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 08:00 EDT
Scheduled - On Tuesday, August 18th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 17, 09:40 EDT
Resolved - This incident has been resolved.
Aug 18, 10:13 EDT
Monitoring - Email delays are no longer being recorded and reported and we are monitoring the health of the service.
Aug 18, 05:42 EDT
Update - We are continuing to investigate the issue.
Aug 18, 03:30 EDT
Investigating - We have observed that the email processing by INKY is being delayed. We are aware of the issue and is being investigated
Aug 17, 23:46 EDT
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 EDT
In progress - We are actively working through a deployment issue, which is taking longer than expected. We will provide periodic updates on the status. Apologies for the inconvenience..
Aug 18, 04:00 EDT
Scheduled - We are excited to announce the Datto RMM 15.1.0 Release.

Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.

For full details, the Datto RMM 15.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.1.0.htm

Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Aug 11, 14:47 EDT
Resolved - This incident has been resolved.
Aug 18, 00:26 EDT
Update - We are continuing to investigate this issue.
Aug 17, 21:54 EDT
Investigating - We are aware of a problem where the Kaseya Store is not accessible.

The Kaseya Engineering Team is currently investigating the issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Aug 17, 21:53 EDT
Aug 17, 2026
Completed - The scheduled maintenance has been completed.
Aug 17, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:40 EDT
Scheduled - On Monday, August 17th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 06:00 PM EDT.

Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.

Expected impact per appliance: approximately 60–90 minutes.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Aug 17, 09:38 EDT