Monitoring - A fix has been implemented and we are monitoring the results.
Oct 05, 2026 - 19:09 EDT
Oct 05, 2026 - 19:09 EDT
Investigating - We are aware of a problem where agents are unable to connect and portal users are unable to login in the AU region.
The Kaseya Engineering Team is currently investigating this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 05, 2026 - 17:35 EDT
The Kaseya Engineering Team is currently investigating this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 05, 2026 - 17:35 EDT
Investigating - We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 296721 in the US East region can experience degraded backup performance.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 05, 2026 - 15:25 EDT
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 05, 2026 - 15:25 EDT
Update - Backup success rates improved significantly over the weekend following the latest optimization efforts, and overall performance remains on a positive trend. The large majority of SaaS Protection customer accounts are processing backups normally, while engineering teams continue to implement additional post-Microsoft Graph migration improvements for environments that may still experience reduced backup performance across some Microsoft 365 services.
To help maintain high backup success rates as optimization efforts progress, backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day.
We will continue to monitor performance closely and provide further updates as additional improvements are implemented.
Oct 05, 2026 - 11:44 EDT
To help maintain high backup success rates as optimization efforts progress, backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day.
We will continue to monitor performance closely and provide further updates as additional improvements are implemented.
Oct 05, 2026 - 11:44 EDT
Update - Backup performance and success rates continue to improve as additional optimizations are deployed across Datto SaaS Protection environments. Current efforts are focused on further enhancing backup performance and reliability, including continued improvements to help mitigate the impact of Microsoft service throttling. Overall trends remain positive, and we expect continued improvements as optimization efforts progress.
Backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day while optimization efforts continue.
We will continue to monitor results closely and provide additional updates as further improvements are deployed.
Oct 02, 2026 - 16:23 EDT
Backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day while optimization efforts continue.
We will continue to monitor results closely and provide additional updates as further improvements are deployed.
Oct 02, 2026 - 16:23 EDT
Monitoring - Microsoft Graph API migration has been completed across all Datto SaaS Protection environments, including customers utilizing in-place archive configurations. No further migration activities are expected to impact backup operations.
Some customers may continue to experience backup performance degradation while our engineering teams work to restore backup success rates to pre-migration levels. Multiple fixes and optimizations are being actively deployed across V2 and V3 environments, including improvements to Microsoft Graph API error handling and overall backup processing reliability. Teams continue to monitor the impact of each change as it is released.
Current Backup Cadence:
V2 environments: All Microsoft 365 services continue to back up three times per day.
V3 environments: Exchange continues to back up three times per day. SharePoint, OneDrive, and Teams remain on a reduced cadence of one backup per day while optimization efforts continue to maintain high backup success rates and mitigate Microsoft service throttling.
We do not currently have a fixed resolution date, as improvements are being delivered through ongoing remediation efforts rather than a single release. While performance is expected to continue improving, some customers may experience intermittent backup performance issues until all identified issues have been addressed. Based on current progress, we are cautiously optimistic that the remaining issues will be resolved over the coming days to weeks. We will continue providing updates as fixes are confirmed.
Customers who have not completed the required Microsoft 365 tenant reauthorization should follow the instructions here: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/ews-to-graph.html
Should you have any additional questions or require assistance, please contact our support team at: https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at: https://status.kaseya.com/
Sep 30, 2026 - 12:37 EDT
Some customers may continue to experience backup performance degradation while our engineering teams work to restore backup success rates to pre-migration levels. Multiple fixes and optimizations are being actively deployed across V2 and V3 environments, including improvements to Microsoft Graph API error handling and overall backup processing reliability. Teams continue to monitor the impact of each change as it is released.
Current Backup Cadence:
V2 environments: All Microsoft 365 services continue to back up three times per day.
V3 environments: Exchange continues to back up three times per day. SharePoint, OneDrive, and Teams remain on a reduced cadence of one backup per day while optimization efforts continue to maintain high backup success rates and mitigate Microsoft service throttling.
We do not currently have a fixed resolution date, as improvements are being delivered through ongoing remediation efforts rather than a single release. While performance is expected to continue improving, some customers may experience intermittent backup performance issues until all identified issues have been addressed. Based on current progress, we are cautiously optimistic that the remaining issues will be resolved over the coming days to weeks. We will continue providing updates as fixes are confirmed.
Customers who have not completed the required Microsoft 365 tenant reauthorization should follow the instructions here: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/ews-to-graph.html
Should you have any additional questions or require assistance, please contact our support team at: https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at: https://status.kaseya.com/
Sep 30, 2026 - 12:37 EDT
Monitoring - A fix has now been deployed across all supported platforms and is available to all customers. Our teams are actively monitoring the environment and platform telemetry to validate the effectiveness of the changes and ensure systems continue to operate as expected.
We encourage all customers to verify that their macOS devices are online and reporting successfully following the deployment of this fix. While many devices should recover normally, some macOS agents may remain offline and will require additional remediation including manual intervention by the end users. To assist with this process, we have prepared a step-by-step guide that will help you confirm agent status, identify devices requiring further assistance, and walk you through the recommended recovery steps: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm
We appreciate your patience, understanding, and partnership while we worked to investigate and resolve these issues.
Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Oct 04, 2026 - 09:31 EDT
We encourage all customers to verify that their macOS devices are online and reporting successfully following the deployment of this fix. While many devices should recover normally, some macOS agents may remain offline and will require additional remediation including manual intervention by the end users. To assist with this process, we have prepared a step-by-step guide that will help you confirm agent status, identify devices requiring further assistance, and walk you through the recommended recovery steps: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm
We appreciate your patience, understanding, and partnership while we worked to investigate and resolve these issues.
Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Oct 04, 2026 - 09:31 EDT
Update - The Kaseya R&D team has developed a fix and will be rolling out the update to the MacOS agents tonight and tomorrow. We will post a maintenance window for each platform prior to the update.
To assist with updating macOS agents and verifying they are updated correctly, we have prepared a step-by-step guide available here: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm
Until the update is out on your platform the behaviors described in our previous posts remain unchanged:
• Newly installed macOS agent installations are unable to establish connectivity.
• Existing macOS agents that are currently in production environments should remain online.
• If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
• We continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We will post our next update here after all deployments are completed, or sooner if more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 03, 2026 - 19:00 EDT
To assist with updating macOS agents and verifying they are updated correctly, we have prepared a step-by-step guide available here: https://rmm.datto.com/help/en/Content/Troubleshooting/Agent/macOS11994.htm
Until the update is out on your platform the behaviors described in our previous posts remain unchanged:
• Newly installed macOS agent installations are unable to establish connectivity.
• Existing macOS agents that are currently in production environments should remain online.
• If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
• We continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We will post our next update here after all deployments are completed, or sooner if more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 03, 2026 - 19:00 EDT
Update - Our teams are continuing to work on a resolution.
The behaviors described in our previous update remain unchanged:
• Newly installed macOS agent installations are unable to establish connectivity.
• Existing macOS agents that are currently in production environments should remain online.
• If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
Until a resolution is available, we continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We will post our next update here by 7:00 PM EDT on Saturday, October 3, 2026, or sooner if more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 03, 2026 - 11:08 EDT
The behaviors described in our previous update remain unchanged:
• Newly installed macOS agent installations are unable to establish connectivity.
• Existing macOS agents that are currently in production environments should remain online.
• If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
Until a resolution is available, we continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We will post our next update here by 7:00 PM EDT on Saturday, October 3, 2026, or sooner if more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 03, 2026 - 11:08 EDT
Identified - We have identified the cause of the issue affecting the connectivity of Datto RMM macOS agents. Our teams are now working on a resolution.
The behaviors described in our previous update remain unchanged:
• Newly installed macOS agent installations are unable to establish connectivity.
• Existing macOS agents that are currently in production environments should remain online.
• If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
Until a resolution is available, we continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We will post our next update here by 11:00 AM EDT on Saturday, October 3, 2026, or sooner if more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 02, 2026 - 17:58 EDT
The behaviors described in our previous update remain unchanged:
• Newly installed macOS agent installations are unable to establish connectivity.
• Existing macOS agents that are currently in production environments should remain online.
• If a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
Until a resolution is available, we continue to recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We will post our next update here by 11:00 AM EDT on Saturday, October 3, 2026, or sooner if more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 02, 2026 - 17:58 EDT
Investigating - We are aware of a problem affecting the connectivity of Datto RMM macOS agents.
At this time, we have identified the following behaviors:
- Newly installed macOS agent installations are unable to establish connectivity.
- Existing macOS agents, that are currently in production environments, should remain online; however, our investigation is ongoing to determine whether additional scenarios may cause agents to go offline.
- Initial testing shows that if a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
Our teams are actively investigating the root cause with Apple and working to develop a resolution. We will provide additional updates as more information becomes available.
Until further notice, we recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 02, 2026 - 14:16 EDT
At this time, we have identified the following behaviors:
- Newly installed macOS agent installations are unable to establish connectivity.
- Existing macOS agents, that are currently in production environments, should remain online; however, our investigation is ongoing to determine whether additional scenarios may cause agents to go offline.
- Initial testing shows that if a macOS device is restarted, the agent may not restart, causing the device to be offline in Datto RMM.
Our teams are actively investigating the root cause with Apple and working to develop a resolution. We will provide additional updates as more information becomes available.
Until further notice, we recommend avoiding unnecessary reboots of managed macOS devices and postponing new macOS agent deployments where possible.
We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 02, 2026 - 14:16 EDT
Identified - We are aware of a problem where Server4715 is undergoing unscheduled maintenance.
The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 21, 2026 - 13:21 EDT
The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 21, 2026 - 13:21 EDT
About This Site
Welcome to the Kaseya home for real-time and historical data on product and system performance
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Operational
EU - EUVSA21
Operational
EU - SAAS01
Operational
EU - SAAS03
Operational
EU - SAAS07
Operational
EU - SAAS10
Operational
EU - SAAS11
Operational
EU - SAAS14
Operational
EU - SAAS18
Operational
EU - SAAS21
Operational
EU - SAAS23
Operational
EU - SAAS30
Operational
EU - SAAS32
Operational
EU - SAAS33
Operational
EU - SAAS45
Operational
EU - VSA114
Operational
EU-TRIAL1002
Operational
EU-VSA128
Operational
ELOQUIO
Operational
SYD2 - RSSPRM
Operational
SYD2 - VSA139
Operational
SYD2 - VSA140
Operational
SYD2 - VSA144
Operational
SYD2 - VSA145
Operational
SYD2-TRIAL1003
Operational
AU - Genesis
Operational
AU - GONG001
Operational
AU-OTA
Operational
US - Noc-Assist
Operational
US - Phoenix
Operational
US - RIM CE
Operational
US - RIM DQ
Operational
US - SAAS15
Operational
US - TRIAL1001
Operational
US - VSA118
Operational
US - VSA119
Operational
US - VSA121
Operational
US - VSA122
Operational
US - VSA125
Operational
US - VSA126
Operational
US - VSA130
Operational
US - VSA131
Operational
US - VSA132
Operational
US - VSA133
Operational
US - VSA134
Operational
US - VSA135
Operational
US - VSA136
Operational
US - VSA138
Operational
US - VSA141
Operational
US - VSA142
Operational
US - VSA143
Operational
US - VSA146
Operational
US - Wakanda
Operational
US-EBS01
Operational
US-EDATECH01
Operational
US-GSENTKASEYA01
Operational
US-VSA123
Operational
US-VSA124
Operational
US-VSA127
Operational
Leo06
Operational
Leo45
Operational
PHILKAS01
Operational
Tatooine01
Operational
Tatooine02
Operational
Tatooine03
Operational
Andromeda02 - US01
Operational
Andromeda02 - US02
Operational
Andromeda02 - US03
Operational
Andromeda01
Operational
Andromeda04
Operational
CyberTek
Operational
Draco01
Operational
US -RIM CE2
Operational
US - CGSINC
Operational
US - ABCPES
Operational
US - Revan01
Operational
US - Revan02
Operational
US - ABCPES02
Operational
US - RIM CE3
Operational
Kaseya Software Deployment and Update
Operational
Software Catalog
Operational
US - RIM CE4
Operational
VSA X
Operational
APAC
Operational
EU
Operational
US
Operational
US - Andromeda10
Operational
EU - Andromeda10
Operational
APAC-Hosted-1
Operational
Integration Services
Operational
License Management
Operational
US - Remote Control
Operational
EU - Remote Control
Operational
APAC - Remote Control
Operational
Software Catalog
Operational
downloads.datto.com
Operational
https://download.kaseya.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
VSA9 - Scheduled System Maintenance - Wakanda Oct 6, 2026 06:00-07:00 EDT
On Tuesday, October 06th, maintenance is scheduled on the mentioned servers between 06:00 AM and 07:00 AM ET.
During this maintenance, access to UI will be interrupted.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Oct 05, 2026 - 12:37 EDT
During this maintenance, access to UI will be interrupted.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Oct 05, 2026 - 12:37 EDT
PSA - 2026.5.2 - PSA Minor Release - German (Deutsch) Oct 6, 2026 15:00-17:00 EDT
Art der Wartung: PSA Minor Release
Release-Nummer: 2026.5.2
Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.
Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.
Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Abonnieren Sie unter https://status.kaseya.com/ Benachrichtigungen zu geplanten Wartungszeiträumen
Sollten Sie Fragen haben oder Unterstützung benötigen, wenden Sie sich bitte an unser Support-Team unter https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 06:59 EDT
Release-Nummer: 2026.5.2
Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.
Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.
Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Abonnieren Sie unter https://status.kaseya.com/ Benachrichtigungen zu geplanten Wartungszeiträumen
Sollten Sie Fragen haben oder Unterstützung benötigen, wenden Sie sich bitte an unser Support-Team unter https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 06:59 EDT
PSA - 2026.5.2 Minor Release - UK01, UK02, UK03, UKLR01, EU1 Oct 6, 2026 15:00-17:00 EDT
Maintenance Type: PSA Minor Release
Release Number: 2026.5.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 06:58 EDT
Release Number: 2026.5.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 06:58 EDT
PSA - 2026.5.2 - Versión secundaria del PSA - Spanish (Español) Oct 6, 2026 21:00-23:00 EDT
Tipo de mantenimiento: Versión secundaria del PSA
Número de la versión: 2026.5.2
Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.
Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.
Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Para recibir notificaciones actualizadas sobre futuros períodos de mantenimiento, suscríbase en https://status.kaseya.com/
Si tiene alguna pregunta o necesita ayuda, por favor contacte a nuestro equipo de soporte en https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 07:02 EDT
Número de la versión: 2026.5.2
Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.
Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.
Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Para recibir notificaciones actualizadas sobre futuros períodos de mantenimiento, suscríbase en https://status.kaseya.com/
Si tiene alguna pregunta o necesita ayuda, por favor contacte a nuestro equipo de soporte en https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 07:02 EDT
PSA - 2026.5.2 Minor Release - AT01, LR01, AE01-04, AW01-04 Oct 6, 2026 21:00-23:00 EDT
Maintenance Type: PSA Minor Release
Release Number: 2026.5.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 07:01 EDT
Release Number: 2026.5.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 07:01 EDT
Kaseya - Australia Region - Scheduled Networking Infrastructure Maintenance Oct 7, 2026 06:00-13:00 EDT
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the Australia region on the 7th of October at 8:00 PM AEDT for an estimated 7 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 30, 2026 - 11:15 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 30, 2026 - 11:15 EDT
PSA - 2026.5.2 Minor Release - AU01, AU02, AU03, AU04 Oct 7, 2026 08:00-09:00 EDT
Maintenance Type: PSA Minor Release
Release Number: 2026.5.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 07:04 EDT
Release Number: 2026.5.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=115677#post115677
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 05, 2026 - 07:04 EDT
Kaseya - EMEA Region - Scheduled Networking Infrastructure Maintenance Oct 7, 2026 15:00-18:00 EDT
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA Region on 10/07/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 14:52 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 14:52 EDT