Identified - We are aware of a problem where Server4715 is undergoing unscheduled maintenance.
The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 21, 2026 - 13:21 EDT
The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 21, 2026 - 13:21 EDT
Datto SaaS Protection - All Regions/V3 Pods - Maintenance Notice - Microsoft Graph API Migration
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Update - The maintenance window for the planned migration from Exchange Web Services (EWS) to Microsoft Graph APIs has been extended to allow additional time for validation activities.
The R&D team has completed the migration to Microsoft Graph APIs on v3 Pods and continues to make progress on v2 environments. Backup cadence remains temporarily adjusted for select Microsoft 365 workloads during this period.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive.
We will continue to provide updates as progress is made and appreciate your patience while this work is completed.
Sep 21, 2026 - 09:39 EDT
The R&D team has completed the migration to Microsoft Graph APIs on v3 Pods and continues to make progress on v2 environments. Backup cadence remains temporarily adjusted for select Microsoft 365 workloads during this period.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive.
We will continue to provide updates as progress is made and appreciate your patience while this work is completed.
Sep 21, 2026 - 09:39 EDT
Update - The maintenance window for the planned migration from Exchange Web Services (EWS) to Microsoft Graph APIs has been extended through Sunday, September 20, 2026, to allow additional time for completion and validation activities.
The R&D team has made significant progress and remains focused on completing the remaining migration tasks while ensuring service stability and backup reliability. Backup cadence remains temporarily adjusted for select Microsoft 365 workloads during this period.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive.
We will continue to provide updates as progress is made and appreciate your patience while this work is completed.
Sep 14, 2026 - 14:10 EDT
The R&D team has made significant progress and remains focused on completing the remaining migration tasks while ensuring service stability and backup reliability. Backup cadence remains temporarily adjusted for select Microsoft 365 workloads during this period.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive.
We will continue to provide updates as progress is made and appreciate your patience while this work is completed.
Sep 14, 2026 - 14:10 EDT
Update - The maintenance window for the planned migration from Exchange Web Services (EWS) to Microsoft Graph APIs has been extended through Monday, September 14, 2026.
The R&D team continues to make steady progress on the migration and remains actively engaged in completing the remaining work. Backup cadence remains temporarily adjusted for select Microsoft 365 workloads to support the migration effort and help ensure continued backup reliability throughout the maintenance period.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive.
We appreciate your continued patience and will provide additional updates as the migration progresses.
Sep 11, 2026 - 10:56 EDT
The R&D team continues to make steady progress on the migration and remains actively engaged in completing the remaining work. Backup cadence remains temporarily adjusted for select Microsoft 365 workloads to support the migration effort and help ensure continued backup reliability throughout the maintenance period.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive.
We appreciate your continued patience and will provide additional updates as the migration progresses.
Sep 11, 2026 - 10:56 EDT
Update - The maintenance window for the planned migration from Exchange Web Services (EWS) to Microsoft Graph APIs has been extended through Friday, September 11, 2026.
As part of the ongoing migration effort, the R&D team has increased the Exchange backup cadence from 2x backups per day to 3x backups per day. To help maintain backup stability and high success rates during the maintenance period, backup cadence for SharePoint, Teams, and OneDrive has been temporarily reduced to 1x backup per day.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive, during the maintenance period.
We will continue to provide updates as progress is made and appreciate your patience while this work is completed.
Sep 08, 2026 - 09:26 EDT
As part of the ongoing migration effort, the R&D team has increased the Exchange backup cadence from 2x backups per day to 3x backups per day. To help maintain backup stability and high success rates during the maintenance period, backup cadence for SharePoint, Teams, and OneDrive has been temporarily reduced to 1x backup per day.
Customers may continue to experience temporary backup performance degradation for Exchange services, as well as reduced backup activity for SharePoint, Teams, and OneDrive, during the maintenance period.
We will continue to provide updates as progress is made and appreciate your patience while this work is completed.
Sep 08, 2026 - 09:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 04, 2026 - 13:00 EDT
Sep 04, 2026 - 13:00 EDT
Scheduled - We will be performing maintenance for Datto SaaS Protection as part of the planned migration from Exchange Web Services (EWS) to Microsoft Graph APIs. Maintenance will begin on Friday, September 4, 2026, at 1:00 PM ET and is expected to last approximately 92 hours.
During this maintenance window, customers may experience temporary backup performance degradation for Exchange services, as well as reduced backup performance for other Microsoft 365 services, including OneDrive, SharePoint, and Teams.
Affected Regions/V3 Pods:
USE/USW
AUE
CAE
GBE
DES
SG
If you have any questions or require assistance, please contact our support team: https://helpdesk.kaseya.com/hc/en-gb#/contact
To receive notifications about this and future maintenance events, subscribe at: https://status.kaseya.com/
Sep 4, 2026 13:00 - Sep 26, 2026 17:00 EDT
During this maintenance window, customers may experience temporary backup performance degradation for Exchange services, as well as reduced backup performance for other Microsoft 365 services, including OneDrive, SharePoint, and Teams.
Affected Regions/V3 Pods:
USE/USW
AUE
CAE
GBE
DES
SG
If you have any questions or require assistance, please contact our support team: https://helpdesk.kaseya.com/hc/en-gb#/contact
To receive notifications about this and future maintenance events, subscribe at: https://status.kaseya.com/
Sep 4, 2026 13:00 - Sep 26, 2026 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 2026 - 08:00 EDT
Sep 21, 2026 - 08:00 EDT
Scheduled - On Monday, September 21st, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Sep 21, 2026 08:00-23:59 EDT
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Sep 21, 2026 08:00-23:59 EDT
Datto SaaS Protection - Backup performance degradation for M365 services affecting multiple pods/regions
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Update - Microsoft Graph enablement remains active across all V3 environments globally, with rollout across V2 environments continuing to progress as planned. Graph has now been enabled in multiple V2 regions, with additional regions currently being onboarded.
Microsoft 365 backup cadence remains unchanged for V2 environments at three backups per day. V3 environments remain on a reduced cadence of one backup per day to maintain high backup success rates while migration and optimization efforts continue.
Engineering teams continue to monitor platform performance, address isolated issues, and implement ongoing optimizations. Graph enablement across the remaining V2 environments is expected to be completed in the coming days.
Sep 18, 2026 - 16:12 EDT
Microsoft 365 backup cadence remains unchanged for V2 environments at three backups per day. V3 environments remain on a reduced cadence of one backup per day to maintain high backup success rates while migration and optimization efforts continue.
Engineering teams continue to monitor platform performance, address isolated issues, and implement ongoing optimizations. Graph enablement across the remaining V2 environments is expected to be completed in the coming days.
Sep 18, 2026 - 16:12 EDT
Update - Microsoft Graph enablement has been completed across all SaaS Protection V3 environments, with rollout across V2 environments continuing and expected to be completed in the coming days.
To support service stability during the ongoing migration from EWS to Microsoft Graph, Microsoft 365 backup cadence remains adjusted in some environments. V3 environments are currently operating on a reduced backup schedule of one backup per day for M365 workloads to maintain high backup success rates during the transition. V2 environments continue to operate on the standard three backups per day schedule.
Our engineering teams continue to closely monitor platform performance, address a small number of remaining service-specific issues, and implement ongoing optimizations. While migration activities remain in progress, some customers may continue to experience intermittent backup performance impacts for certain M365 workloads.
Migration efforts continue to advance as planned and remain on track for completion by the end of September.
Sep 17, 2026 - 13:49 EDT
To support service stability during the ongoing migration from EWS to Microsoft Graph, Microsoft 365 backup cadence remains adjusted in some environments. V3 environments are currently operating on a reduced backup schedule of one backup per day for M365 workloads to maintain high backup success rates during the transition. V2 environments continue to operate on the standard three backups per day schedule.
Our engineering teams continue to closely monitor platform performance, address a small number of remaining service-specific issues, and implement ongoing optimizations. While migration activities remain in progress, some customers may continue to experience intermittent backup performance impacts for certain M365 workloads.
Migration efforts continue to advance as planned and remain on track for completion by the end of September.
Sep 17, 2026 - 13:49 EDT
Update - Microsoft Graph API enablement has been completed across all SaaS Protection V3 pods globally, with V2 node rollout progressing and expected to finish this week. Our R&D team is actively monitoring performance, addressing issues impacting a small number of V3 pods, and implementing ongoing optimizations. Migration from EWS to Microsoft Graph continues to advance, with completion currently expected by the end of September. During this transition, some customers may continue to experience temporary backup performance degradation for M365 services while migration activities remain in progress.
Sep 16, 2026 - 16:21 EDT
Sep 16, 2026 - 16:21 EDT
Update - We continue to make steady progress on our migration efforts. Our teams are actively monitoring performance and stability as the rollout expands, and work remains ongoing to ensure a smooth transition while maintaining service reliability.
Sep 15, 2026 - 16:51 EDT
Sep 15, 2026 - 16:51 EDT
Update - Backup success rate metrics across M365 services in all regions have remained consistent as our R&D team continues migration-related optimization efforts and monitors overall service health and performance.
While migration activities completed to date have delivered positive results, additional optimization work has been identified during ongoing monitoring efforts. To ensure these items are addressed appropriately, the maintenance window has been tentatively extended through Sunday, September 20, 2026.
Some customers may continue to experience backup performance impacts affecting select Microsoft 365 services while this work remains ongoing.
The R&D team remains actively engaged and focused on further improving backup performance and reliability while minimizing customer impact. We appreciate your continued patience and will provide further updates as work progresses.
Sep 14, 2026 - 14:23 EDT
While migration activities completed to date have delivered positive results, additional optimization work has been identified during ongoing monitoring efforts. To ensure these items are addressed appropriately, the maintenance window has been tentatively extended through Sunday, September 20, 2026.
Some customers may continue to experience backup performance impacts affecting select Microsoft 365 services while this work remains ongoing.
The R&D team remains actively engaged and focused on further improving backup performance and reliability while minimizing customer impact. We appreciate your continued patience and will provide further updates as work progresses.
Sep 14, 2026 - 14:23 EDT
Update - Backup success rate metrics continue to steadily improve across M365 services in all regions as our R&D team progresses migration efforts and implements additional optimizations. Service health and backup reliability continue to trend positively, with teams focused on further performance improvements and completing the Microsoft Graph migration while closely monitoring backup health and system performance across the environment.
Sep 11, 2026 - 16:00 EDT
Sep 11, 2026 - 16:00 EDT
Update - Our R&D team continues to make strong progress on the Microsoft 365 backup recovery effort and migration activities. Backup success rates have improved significantly across all Microsoft 365 services and regions.
Migration and optimization efforts remain ongoing as teams focus on further improving performance and completing the remaining work. While some customers may still experience intermittent delays, overall service health and backup reliability continue to trend positively.
Our teams remain actively engaged and will provide additional updates as progress continues.
Sep 11, 2026 - 11:04 EDT
Migration and optimization efforts remain ongoing as teams focus on further improving performance and completing the remaining work. While some customers may still experience intermittent delays, overall service health and backup reliability continue to trend positively.
Our teams remain actively engaged and will provide additional updates as progress continues.
Sep 11, 2026 - 11:04 EDT
Update - Our R&D team continues to make progress restoring and stabilizing Microsoft 365 backup operations. Additional Microsoft Graph API migrations have been completed across multiple regions, and recovery efforts continue to deliver improvements across affected services.
To support recovery and maintain backup reliability, backup cadence remains temporarily adjusted for some Microsoft 365 workloads. In addition, changes have been implemented to distribute backup processing more evenly across regions, helping reduce peak load and improve overall system performance.
As a result of these optimization efforts, some customers may continue to experience delayed backup start times or intermittent backup delays while processing is normalized across the environment. Backup operations remain active across all supported Microsoft 365 services.
Many affected services and regions have stabilized, and recovery progress continues across the remaining environment. Our teams remain focused on completing the remaining work and are closely monitoring backup health and performance.
Sep 10, 2026 - 14:33 EDT
To support recovery and maintain backup reliability, backup cadence remains temporarily adjusted for some Microsoft 365 workloads. In addition, changes have been implemented to distribute backup processing more evenly across regions, helping reduce peak load and improve overall system performance.
As a result of these optimization efforts, some customers may continue to experience delayed backup start times or intermittent backup delays while processing is normalized across the environment. Backup operations remain active across all supported Microsoft 365 services.
Many affected services and regions have stabilized, and recovery progress continues across the remaining environment. Our teams remain focused on completing the remaining work and are closely monitoring backup health and performance.
Sep 10, 2026 - 14:33 EDT
Monitoring - Our R&D team has deployed additional changes to mitigate the issue affecting M365 backup operations. Since these changes were implemented, we have observed continued improvement in backup success rate metrics across affected regions.
Our teams are closely monitoring backup health and performance as recovery progresses and will continue to evaluate the effectiveness of the recently deployed mitigations. While improvements have been observed, backup success rate metrics continue to recover, and some customers may still experience intermittent delays while the environment stabilizes.
Sep 10, 2026 - 08:44 EDT
Our teams are closely monitoring backup health and performance as recovery progresses and will continue to evaluate the effectiveness of the recently deployed mitigations. While improvements have been observed, backup success rate metrics continue to recover, and some customers may still experience intermittent delays while the environment stabilizes.
Sep 10, 2026 - 08:44 EDT
Update - Our R&D team continues to actively address the issue as a top priority. Work is ongoing to implement corrective measures, while teams closely monitor service performance as recovery efforts progress. We will provide additional updates as more information becomes available.
Sep 09, 2026 - 16:53 EDT
Sep 09, 2026 - 16:53 EDT
Identified - We are aware of degraded backup performance affecting Microsoft 365 services, including Exchange, OneDrive, SharePoint, and Teams, as ongoing maintenance and migration activities continue. Some customers may experience intermittent backup delays, reduced backup performance, or missed backup cycles while our R&D team works toward full service restoration.
Our R&D team has identified the contributing factors and is actively implementing fixes while continuing the migration from Exchange Web Services (EWS) to Microsoft Graph APIs. This migration remains an important initiative to improve long-term platform performance, scalability, and reliability; however, we are currently seeing increased API throttling and processing delays affecting Microsoft 365 backup operations across multiple workloads.
Our teams are closely monitoring backup health and performance across all regions and are deploying additional optimizations designed to reduce throttling, improve processing efficiency, and restore normal backup operations. Google Workspace services are not affected by this issue and continue to operate normally.
We will continue to provide updates as additional information becomes available.
Sep 09, 2026 - 11:14 EDT
Our R&D team has identified the contributing factors and is actively implementing fixes while continuing the migration from Exchange Web Services (EWS) to Microsoft Graph APIs. This migration remains an important initiative to improve long-term platform performance, scalability, and reliability; however, we are currently seeing increased API throttling and processing delays affecting Microsoft 365 backup operations across multiple workloads.
Our teams are closely monitoring backup health and performance across all regions and are deploying additional optimizations designed to reduce throttling, improve processing efficiency, and restore normal backup operations. Google Workspace services are not affected by this issue and continue to operate normally.
We will continue to provide updates as additional information becomes available.
Sep 09, 2026 - 11:14 EDT
Update - As part of the ongoing migration effort, a planned maintenance window is scheduled for all regions to begin today Friday, September 4, 2026, and continue until Tuesday, September 8, 2026. During this period, our R&D team will be implementing additional changes and optimizations to further improve performance, reduce API throttling, and support the continued transition to Microsoft Graph APIs.
Our teams will closely monitor backup health and performance throughout the maintenance window. While overall service stability remains strong, some customers may experience occasional backup delays, reduced backup performance, or missed backup cycles for Microsoft 365 services as migration and optimization activities continue.
Our teams will continue to closely monitor backup health and performance throughout the maintenance window and provide additional updates as they become available.
Sep 04, 2026 - 12:59 EDT
Our teams will closely monitor backup health and performance throughout the maintenance window. While overall service stability remains strong, some customers may experience occasional backup delays, reduced backup performance, or missed backup cycles for Microsoft 365 services as migration and optimization activities continue.
Our teams will continue to closely monitor backup health and performance throughout the maintenance window and provide additional updates as they become available.
Sep 04, 2026 - 12:59 EDT
Update - SaaS Protection backup performance remains strong across all regions and supported services. Backups for Google services, OneDrive, and SharePoint continue to run on the standard three-times-daily schedule. To support consistently high success rates during the ongoing transition from Exchange Web Services (EWS) to Microsoft Graph APIs, Exchange and Teams backups continue to operate on a temporary twice-daily cadence.
Our R&D teams remain focused on the migration effort, making and refining configuration changes as needed while closely monitoring backup health and performance. Although overall system stability remains strong, some customers may continue to experience occasional backup delays or missed backup cycles due to API call throttling as migration and optimization activities progress.
The migration from EWS to Microsoft Graph APIs is ongoing and is still projected for completion between late August and early September 2026.
Aug 26, 2026 - 11:59 EDT
Our R&D teams remain focused on the migration effort, making and refining configuration changes as needed while closely monitoring backup health and performance. Although overall system stability remains strong, some customers may continue to experience occasional backup delays or missed backup cycles due to API call throttling as migration and optimization activities progress.
The migration from EWS to Microsoft Graph APIs is ongoing and is still projected for completion between late August and early September 2026.
Aug 26, 2026 - 11:59 EDT
Update - SaaS Protection backup success rates across all services and regions remain high. Google services, along with OneDrive and SharePoint, continue to process backups at the normal 3x daily cadence. Exchange and Teams backup cadence remains temporarily reduced to 2x daily backups to help maintain high backup success rates during the ongoing migration from Exchange Web Services (EWS) to Microsoft Graph APIs.
Our R&D team continues to implement and refine configuration adjustments throughout the migration process and is actively monitoring backup performance across all regions. While overall performance remains stable, some customers may still experience intermittent backup delays or missed backups as optimization and migration efforts continue.
The migration to Microsoft Graph APIs remains in progress and is currently expected to be completed between late August and early September.
Aug 18, 2026 - 15:30 EDT
Our R&D team continues to implement and refine configuration adjustments throughout the migration process and is actively monitoring backup performance across all regions. While overall performance remains stable, some customers may still experience intermittent backup delays or missed backups as optimization and migration efforts continue.
The migration to Microsoft Graph APIs remains in progress and is currently expected to be completed between late August and early September.
Aug 18, 2026 - 15:30 EDT
Update - Backup operations remain healthy, with success rates staying high across all services and regions following the recent changes. Work on the EWS to Microsoft Graph API migration is ongoing, and our R&D team continues to monitor for any further issues.
Aug 12, 2026 - 15:44 EDT
Aug 12, 2026 - 15:44 EDT
Update - Our R&D team has completed deployment of the latest changes for the Graph API components as part of the ongoing migration and backup success rates for all services across all regions remain high.
We are continuing to monitor.
Aug 11, 2026 - 11:02 EDT
We are continuing to monitor.
Aug 11, 2026 - 11:02 EDT
Update - Backup success rate metrics for all services across all regions continue to remain stable at normal levels.
Our R&D team is actively completing deployment of additional improvements to all regions and they are continuing to monitor.
Aug 10, 2026 - 12:25 EDT
Our R&D team is actively completing deployment of additional improvements to all regions and they are continuing to monitor.
Aug 10, 2026 - 12:25 EDT
Monitoring - Backup success rate metrics for all services across all regions have recovered and remain stable at normal levels. Google services, along with OneDrive and SharePoint, continue to process 3x daily backups while Teams and Exchange services remain temporarily set to 2x daily backups to maintain high success rates as the migration to Microsoft Graph APIs progresses.
Our R&D team is continuing to monitor.
Aug 07, 2026 - 12:08 EDT
Our R&D team is continuing to monitor.
Aug 07, 2026 - 12:08 EDT
Update - Our R&D team has deployed additional improvements, and backup cadence has now been restored to 3x daily backups for all Google services, OneDrive, and SharePoint across all regions. Exchange and Teams backup cadence remains temporarily set to 2x daily backups to help maintain high backup success rates during the ongoing transition to Microsoft Graph APIs.
We have observed continued improvement in backup performance following these changes, and our R&D team is closely monitoring backup success rates across all affected regions.
Additional performance enhancements are currently being deployed to further reduce API throttling, improve backup performance, and accelerate recovery. Deployment of these changes is expected to be completed early next week.
Aug 06, 2026 - 11:33 EDT
We have observed continued improvement in backup performance following these changes, and our R&D team is closely monitoring backup success rates across all affected regions.
Additional performance enhancements are currently being deployed to further reduce API throttling, improve backup performance, and accelerate recovery. Deployment of these changes is expected to be completed early next week.
Aug 06, 2026 - 11:33 EDT
Identified - Datto SaaS Protection is currently experiencing degraded backup performance and missed backups for some Microsoft 365 services across multiple regions. The issue has been linked to increased API activity and application-level throttling associated with the ongoing transition from Exchange Web Services (EWS) to Microsoft Graph APIs.
Affected regions:
US (USE/USW)
Australia (AUE)
Canada (CAE)
Germany (DES)
UK (GBE)
Singapore (SG)
Our R&D teams have identified the primary contributing factors and are actively working to restore full service functionality. Multiple mitigation measures have been implemented, including application performance optimizations, infrastructure and capacity improvements, deployment of configuration changes across affected SaaS Protection pods, and a temporary reduction in backup cadence from 3x daily backups to 2x daily backups to help reduce API demand and improve backup success rates during the transition.
These actions have resulted in measurable improvement, with backup success rates increasing across all affected regions over the past 24 hours. While performance continues to stabilize, some customers may still experience backup delays or missed backups as remediation efforts continue. Additional software enhancements are scheduled for deployment this week to further reduce API throttling, improve backup performance, and accelerate recovery.
Customer data protection remains the highest priority, and our R&D teams continue to closely monitor the environment while implementing further improvements. Updates will continue to be provided through the Kaseya Status Page as progress is made toward full service restoration.
Aug 05, 2026 - 15:40 EDT
Affected regions:
US (USE/USW)
Australia (AUE)
Canada (CAE)
Germany (DES)
UK (GBE)
Singapore (SG)
Our R&D teams have identified the primary contributing factors and are actively working to restore full service functionality. Multiple mitigation measures have been implemented, including application performance optimizations, infrastructure and capacity improvements, deployment of configuration changes across affected SaaS Protection pods, and a temporary reduction in backup cadence from 3x daily backups to 2x daily backups to help reduce API demand and improve backup success rates during the transition.
These actions have resulted in measurable improvement, with backup success rates increasing across all affected regions over the past 24 hours. While performance continues to stabilize, some customers may still experience backup delays or missed backups as remediation efforts continue. Additional software enhancements are scheduled for deployment this week to further reduce API throttling, improve backup performance, and accelerate recovery.
Customer data protection remains the highest priority, and our R&D teams continue to closely monitor the environment while implementing further improvements. Updates will continue to be provided through the Kaseya Status Page as progress is made toward full service restoration.
Aug 05, 2026 - 15:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 2026 - 08:00 EDT
Aug 24, 2026 - 08:00 EDT
Scheduled - We will be performing a routine maintenance to the Kaseya Server Infrastructure across all global data centers, beginning on Monday, August 24th 2026, and continuing through September 28th, 2026.
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions to Offsite Replication and Disaster Recovery Services for Datto BCDR, Datto Backup for Microsoft Azure, and Datto Endpoint Backup with Disaster Recovery.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Aug 24, 2026 08:00 - Sep 29, 2026 08:00 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions to Offsite Replication and Disaster Recovery Services for Datto BCDR, Datto Backup for Microsoft Azure, and Datto Endpoint Backup with Disaster Recovery.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Aug 24, 2026 08:00 - Sep 29, 2026 08:00 EDT
Update - We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints.
We are aware of the issue, and our team is actively working to resolve the same.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Sep 14, 2026 - 09:47 EDT
We are aware of the issue, and our team is actively working to resolve the same.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Sep 14, 2026 - 09:47 EDT
Update - We are continuing to monitor for any further issues.
Sep 09, 2026 - 19:23 EDT
Sep 09, 2026 - 19:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 09, 2026 - 16:17 EDT
Sep 09, 2026 - 16:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 09, 2026 - 13:04 EDT
Sep 09, 2026 - 13:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 09, 2026 - 12:06 EDT
Sep 09, 2026 - 12:06 EDT
Investigating - We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints.
We are aware of the issue, and our team is actively working to resolve the same.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Sep 09, 2026 - 08:51 EDT
We are aware of the issue, and our team is actively working to resolve the same.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Sep 09, 2026 - 08:51 EDT
Monitoring - The Kaseya R&D Team responded to alerts related to the eu.rocketcyber.com site.
The incident lasted for about 30 minutes during which Rocketcyber customers hosted in the EU region were not able to access the product.
The issue is now resolved, and we are currently monitoring the health of the service.
Sep 10, 2026 - 05:38 EDT
The incident lasted for about 30 minutes during which Rocketcyber customers hosted in the EU region were not able to access the product.
The issue is now resolved, and we are currently monitoring the health of the service.
Sep 10, 2026 - 05:38 EDT
About This Site
Welcome to the Kaseya home for real-time and historical data on product and system performance
Audit For IT
Operational
BitDefender
Operational
Autotask PSA
Operational
Limited Release
Operational
America East
Operational
America East 2
Operational
America East 3
Operational
America West
Operational
America West 2
Operational
America West 3
Operational
Australia / New Zealand 4
Operational
UK Limited Release (United Kingdom)
Operational
UK (United Kingdom)
Operational
UK 2 (United Kingdom)
Operational
UK03 (United Kingdom)
Operational
EU1 (English Europe and Asia)
Operational
Australia / New Zealand
Operational
Australia / New Zealand 2
Operational
Australia/ New Zealand 3 (Sydney Datacenter)
Operational
German (Deutsch)
Operational
Spanish (Español)
Operational
Report Data Warehouse
Operational
AT01
Operational
BMS
Operational
APAC
Operational
UK
Operational
US
Operational
BullPhish ID
Operational
Connectbooster
Operational
Portal
Operational
Payments
Operational
Point of Sale
Operational
Secure Payments
Operational
Dark Web ID
Operational
Datto AV
Operational
Datto EDR
Operational
Login
Operational
Agent Connection
Operational
Detection Engine
Operational
Notification Engine
Operational
Reporting Engine
Operational
Datto BCDR Devices
Degraded Performance
Device Registration
Operational
Device Check-in
Operational
Backup
Operational
Verification
Operational
Off-Site Synchronization
Degraded Performance
Recovery
Operational
Device Web UI
Operational
New Agent Install / Registration
Operational
Device Hardware
Operational
Disaster Recovery Team
Operational
Off-Site Recovery
Degraded Performance
Datto / Unitrends Backup for Microsoft Azure
Operational
Device Registration
Operational
Agent Registration
Operational
Device Check-in
Operational
Backup
Operational
Verification
Operational
Recovery
Operational
Datto / Unitrends Endpoint Backup
Operational
Agent Registration
Operational
Backup
Operational
Datto / Unitrends Endpoint Backup with Disaster Recovery
Operational
Agent Registration
Operational
Backup
Operational
Verification
Operational
Recovery
Operational
Device Registration
Operational
Datto / Unitrends Endpoint Backup for PCs
Operational
Agent Registration
Operational
Backup
Operational
Verification
Operational
Recovery
Operational
Datto File Protection
Operational
US8
Operational
EU10
Operational
EU11
Operational
EU12
Operational
AU14
Operational
CA13
Operational
US9
Operational
US17
Operational
Datto Partner Portal
Operational
Login
Operational
Status Components
Operational
User Account Management
Operational
Datto Networking
Operational
Network Manager
Operational
Routers
Operational
Switches
Operational
Access Points
Operational
Managed Power
Operational
CloudTrax
Operational
Secure Edge
Operational
Datto RMM
Operational
Pinotage (EU1)
Operational
Merlot (EU2)
Operational
Zinfandel (US West)
Operational
Concord (US East)
Operational
Syrah (APAC)
Operational
Vidal (US East)
Operational
Software Catalog
Operational
Datto SaaS Defense
Operational
Portal Login & Dashboards
Operational
Client Onboarding
Operational
Scanning System
Operational
Lucky Meter
Operational
Datto SaaS Protection
Under Maintenance
SaaS Protection Backups
Under Maintenance
SaaS Protection Console Login
Operational
SaaS Protection Seat Management
Operational
SaaS Protection Client Onboarding
Operational
SaaS Protection Report Delivery
Operational
SaaS Protection Restores/Exports
Operational
Datto Workplace
Operational
AU5
Operational
CA3
Operational
EU2
Operational
EU4
Operational
EU7
Operational
EU16
Operational
US1
Operational
US6
Operational
US15
Operational
Endpoint Backup V2
Operational
Backup
Operational
Agent Registration
Operational
Restore
Operational
Graphus
Operational
INKY
Operational
US
Operational
EU
Operational
Internal Systems
Operational
IT Glue
Operational
North America Primary Application Services
Operational
European Union Primary Application Services
Operational
Australia Primary Application Services
Operational
North America Primary File Services
Operational
European Union Primary File Services
Operational
Australia Primary File Services
Operational
My Glue
Operational
Network Glue
Operational
Content Delivery Network
Operational
KB and Support Portal
Operational
Continuity Application Services
Operational
KaseyaOne
Operational
Kaseya.com
Operational
Kaseya Help Desk Services
Operational
Phones
Operational
Ticketing System
Operational
Email
Operational
Kaseya MDM
Operational
Kaseya Product Support Contact Center
Operational
Ticket Entry
Operational
Phone Support
Operational
Chat
Operational
Knowledge Articles
Operational
Global Search
Operational
Kaseya Store
Operational
Kaseya Quote Manager
Operational
Web Application
Operational
API
Operational
Integrations
Operational
Kaseya University
Operational
myITprocess
Operational
Rapidfire Tools
Operational
Compliance Manager (GRC)
Operational
Compliance Manager (Legacy)
Operational
CyberHawk
Operational
Email2Ticket
Operational
Inspector
Operational
Network Detective
Operational
VulScan
Operational
Portal
Operational
RocketCyber
Operational
EU
Operational
US
Operational
SaaS Alerts
Operational
Manage
Operational
Respond
Operational
Reports
Operational
Unify
Operational
Fortify
Operational
API
Operational
Support KB
Operational
Corporate Website
Operational
Spanning
Operational
Spanning Backup for O365
Operational
Spanning Backup for GSuite
Operational
Spanning Backup for Salesforce
Operational
Spanning Uniview Portal
Operational
Uniview Unified Backup Portal
Operational
Unitrends Cloud Services
Under Maintenance
FRA3 - Frankfurt, DE
Under Maintenance
NA1 - Atlanta, GA
Under Maintenance
NA3 - Denver, CO
Under Maintenance
CAE2 - Montreal, CA
Under Maintenance
US - EAST
Under Maintenance
US - WEST
Under Maintenance
AUE2 - Sydney, AU
Under Maintenance
GBE2 - London, UK
Under Maintenance
DES01 - Munich, EU
Under Maintenance
UTMSP
Operational
backup.net
Operational
Vorex
Operational
vPenTest
Operational
VSA 9
Operational
US - IAD2VSA01
Operational
US - IAD2VSA02
Operational
US - IAD2VSA03
Operational
US - IAD2VSA04
Operational
US - IAD2VSA06
Operational
US - IAD2VSA07
Operational
US - IAD2VSA08
Operational
US - IAD2VSA09
Operational
US - IAD2VSA10
Operational
US - IAD2VSA12
Operational
US - IAD2VSA33
Operational
US - NA1VSA01
Operational
US - NA1VSA02
Operational
US - NA1VSA03
Operational
US - NA1VSA04
Operational
US - NA1VSA05
Operational
US - NA1VSA06
Operational
US - NA1VSA07
Operational
US - NA1VSA08
Operational
US - NA1VSA09
Operational
US - NA1VSA10
Operational
US - NA1VSA105
Operational
US - NA1VSA106
Operational
US - NA1VSA107
Operational
US - NA1VSA108
Operational
US - NA1VSA11
Operational
US - NA1VSA112
Operational
US - NA1VSA113
Operational
US - NA1VSA115
Operational
US - NA1VSA116
Operational
US - NA1VSA117
Operational
US - NA1VSA12
Operational
US - NA1VSA13
Operational
US - NA1VSA14
Operational
US - NA1VSA16
Operational
US - NA1VSA17
Operational
US - NA1VSA18
Operational
US - NA1VSA19
Operational
US - NA1VSA20
Operational
US - NA1VSA21
Operational
US - NA1VSA22
Operational
US - NA1VSA23
Operational
US - NA1VSA24
Operational
US - NA1VSA25
Operational
US - NA1VSA26
Operational
US - NA1VSA27
Operational
US - NA1VSA28
Operational
US - NA1VSA29
Operational
US - NA1VSA30
Operational
US - NA1VSA31
Operational
US - NA1VSA32
Operational
US - NA1VSA33
Operational
US - NA1VSA34
Operational
US - NA1VSA35
Operational
US - NA1VSA36
Operational
US - NA1VSA37
Operational
US - NA1VSA38
Operational
US - NA1VSA39
Operational
US - NA1VSA40
Operational
UK - EMEAVSATRIAL07
Operational
US - NA1VSATRIAL03
Operational
UK - SAAS02
Operational
UK - SAAS04
Operational
UK - SAAS05
Operational
UK - SAAS06
Operational
UK - SAAS08
Operational
UK - SAAS09
Operational
UK - SAAS12
Operational
UK - SAAS16
Operational
UK - SAAS17
Operational
UK - SAAS19
Operational
UK - SAAS20
Operational
UK - SAAS22
Operational
UK - SAAS24
Operational
UK - SAAS25
Operational
UK - SAAS26
Operational
UK - SAAS27
Operational
UK - SAAS28
Operational
UK - SAAS29
Operational
UK - SAAS34
Operational
UK - SAAS35
Operational
UK - SAAS36
Operational
UK - SAAS37
Operational
UK - SAAS38
Operational
UK - SAAS39
Operational
UK - SAAS40
Operational
UK - SAAS41
Operational
UK - SAAS42
Operational
UK - SAAS43
Operational
UK - SAAS44
Operational
UK - SAAS46
Operational
UK - SAAS47
Operational
UK - SAAS48
Operational
UK - SAAS49
Operational
UK - UKVSA109
Operational
UK - UKVSA110
Operational
UK - UKVSA111
Operational
UK - VSA120
Operational
UK - VSA129
Operational
Aquila
Operational
Lynx01
Operational
Andromeda02 - EU01
Operational
EU - EUVSA01
Operational
EU - EUVSA02
Operational
EU - EUVSA03
Operational
EU - EUVSA04
Operational
EU - EUVSA05
Operational
EU - EUVSA06
Operational
EU - EUVSA07
Operational
EU - EUVSA08
Operational
EU - EUVSA09
Operational
EU - EUVSA10
Operational
EU - EUVSA11
Operational
EU - EUVSA12
Operational
EU - EUVSA13
Operational
EU - EUVSA14
Operational
EU - EUVSA15
Operational
EU - EUVSA16
Operational
EU - EUVSA17
Operational
EU - EUVSA20
Operational
EU - EUVSA21
Operational
EU - SAAS01
Operational
EU - SAAS03
Operational
EU - SAAS07
Operational
EU - SAAS10
Operational
EU - SAAS11
Operational
EU - SAAS14
Operational
EU - SAAS18
Operational
EU - SAAS21
Operational
EU - SAAS23
Operational
EU - SAAS30
Operational
EU - SAAS32
Operational
EU - SAAS33
Operational
EU - SAAS45
Operational
EU - VSA114
Operational
EU-TRIAL1002
Operational
EU-VSA128
Operational
ELOQUIO
Operational
SYD2 - RSSPRM
Operational
SYD2 - VSA139
Operational
SYD2 - VSA140
Operational
SYD2 - VSA144
Operational
SYD2 - VSA145
Operational
SYD2-TRIAL1003
Operational
AU - Genesis
Operational
AU - GONG001
Operational
AU-OTA
Operational
US - Noc-Assist
Operational
US - Phoenix
Operational
US - RIM CE
Operational
US - RIM DQ
Operational
US - SAAS15
Operational
US - TRIAL1001
Operational
US - VSA118
Operational
US - VSA119
Operational
US - VSA121
Operational
US - VSA122
Operational
US - VSA125
Operational
US - VSA126
Operational
US - VSA130
Operational
US - VSA131
Operational
US - VSA132
Operational
US - VSA133
Operational
US - VSA134
Operational
US - VSA135
Operational
US - VSA136
Operational
US - VSA138
Operational
US - VSA141
Operational
US - VSA142
Operational
US - VSA143
Operational
US - VSA146
Operational
US - Wakanda
Operational
US-EBS01
Operational
US-EDATECH01
Operational
US-GSENTKASEYA01
Operational
US-VSA123
Operational
US-VSA124
Operational
US-VSA127
Operational
Leo06
Operational
Leo45
Operational
PHILKAS01
Operational
Tatooine01
Operational
Tatooine02
Operational
Tatooine03
Operational
Andromeda02 - US01
Operational
Andromeda02 - US02
Operational
Andromeda02 - US03
Operational
Andromeda01
Operational
Andromeda04
Operational
CyberTek
Operational
Draco01
Operational
US -RIM CE2
Operational
US - CGSINC
Operational
US - ABCPES
Operational
US - Revan01
Operational
US - Revan02
Operational
US - ABCPES02
Operational
US - RIM CE3
Operational
Kaseya Software Deployment and Update
Operational
Software Catalog
Operational
US - RIM CE4
Operational
VSA X
Operational
APAC
Operational
EU
Operational
US
Operational
US - Andromeda10
Operational
EU - Andromeda10
Operational
APAC-Hosted-1
Operational
Integration Services
Operational
License Management
Operational
US - Remote Control
Operational
EU - Remote Control
Operational
APAC - Remote Control
Operational
Software Catalog
Operational
downloads.datto.com
Operational
https://download.kaseya.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - UTMSP/ UniView Sep 22, 2026 03:00-09:00 EDT
Maintenance is scheduled for UTMSP/UniView servers on Tuesday, 22nd September 2026, between 3:00 AM and 9:00 AM EDT.
Please be advised that we are performing scheduled maintenance.
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Sep 21, 2026 - 06:41 EDT
Please be advised that we are performing scheduled maintenance.
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Sep 21, 2026 - 06:41 EDT
Scheduled Maintenance – Cloud Target Appliance Upgrades Sep 22, 2026 08:00-23:59 EDT
On Tuesday, September 22nd, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:27 EDT
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:27 EDT
Scheduled Maintenance – Cloud Target Appliance Upgrades Sep 23, 2026 08:00-23:59 EDT
On Wednesday, September 23rd, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:30 EDT
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:30 EDT
Kaseya - Iceland Region - Scheduled Networking Infrastructure Maintenance Sep 23, 2026 16:00-20:00 EDT
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the Iceland Region on 09/23/2026 at 8 p.m. GMT +0 for an estimated 4 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 16, 2026 - 09:47 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 16, 2026 - 09:47 EDT
Kaseya - Iceland Region - Scheduled Networking Infrastructure Maintenance Sep 23, 2026 16:00-20:00 EDT
We will be performing a routine maintenance on the Kaseya Networking Infrastructure in the Iceland region on 09/23/2026 at 8:00 P.M. GMT +0 for an estimated 4 hours.
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 19, 2026 - 09:41 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 19, 2026 - 09:41 EDT
Autotask - AT01, LR01, UKLR01 - Maintenance Notice Sep 23, 2026 21:00-23:00 EDT
We will be performing a routine maintenance to Autotask on 23rd September, starting at 21:00EST for an estimated 2 hours.
During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 10:08 EDT
During this time, you should expect minimal downtime with only brief and intermittent disruptions for Autotask.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 10:08 EDT
PSA - 2026.5 Major Release - AE01-04 Sep 23, 2026 21:00-23:00 EDT
Maintenance Type: PSA Major Release
Release Number: 2026.5
Purpose: We are excited to announce the PSA 2026.5 Major Release
Impact: Partners may be briefly logged out during this window.
Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.5ReleaseNotes.htm
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Sep 21, 2026 - 10:05 EDT
Release Number: 2026.5
Purpose: We are excited to announce the PSA 2026.5 Major Release
Impact: Partners may be briefly logged out during this window.
Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.5ReleaseNotes.htm
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Sep 21, 2026 - 10:05 EDT
Scheduled Maintenance – Cloud Target Appliance Upgrades Sep 24, 2026 08:00-23:59 EDT
On Thursday, September 24th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:31 EDT
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:31 EDT
Scheduled Maintenance – Cloud Target Appliance Upgrades Sep 25, 2026 08:00-23:59 EDT
On Friday, September 25th, Cloud target appliance upgrades will be performed from 08:00 AM EDT to 11:59 PM EDT.
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:32 EDT
Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete.
Expected impact per appliance: approximately 90 minutes.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Sep 21, 2026 - 06:32 EDT
Autotask PSA - DE1, EU1, UK01, UK02, UK03 - Maintenance Notice Sep 28, 2026 16:00-17:00 EDT
We will be performing a routine maintenance to Autotask PSA on September 28th, starting at 16:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:39 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:39 EDT
Scheduled Maintenance: Payment Provider – KaseyaOne & Kaseya Store Sep 29, 2026 01:00-15:00 EDT
Our payment provider for KaseyaOne and Kaseya Store has announced a scheduled maintenance window on September 29th, 2026, from 1:00 AM - 3:00 PM EDT.
During this time, users may experience intermittent issues related to payment processing in KaseyaOne and Kaseya Store. This may include:
> Adding, updating, or removing payment methods
> Completing Store purchases
> Processing subscription or billing transactions
Core platform functionality outside of payment services will remain unaffected.
We recommend avoiding payment-related actions during this maintenance window where possible. We will monitor the situation and provide updates if necessary.
Posted on Aug 25, 2026 - 10:30 EDT
During this time, users may experience intermittent issues related to payment processing in KaseyaOne and Kaseya Store. This may include:
> Adding, updating, or removing payment methods
> Completing Store purchases
> Processing subscription or billing transactions
Core platform functionality outside of payment services will remain unaffected.
We recommend avoiding payment-related actions during this maintenance window where possible. We will monitor the situation and provide updates if necessary.
Posted on Aug 25, 2026 - 10:30 EDT
Autotask PSA - AE01, AE02, AE03, AW01, AW02 - Maintenance Notice Sep 29, 2026 02:00-03:00 EDT
We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:43 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:43 EDT
Autotask PSA - AU01, AU02, AU03, AU04 - Maintenance Notice Sep 29, 2026 08:00-08:30 EDT
We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:46 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:46 EDT
Autotask PSA - DE1, EU1 - Maintenance Notice Sep 29, 2026 16:00-17:00 EDT
We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 16:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:56 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 03:56 EDT
Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03, ES02, LR01 - Maintenance Notice Sep 30, 2026 02:00-03:00 EDT
We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:30 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:30 EDT
Autotask PSA - AU01 - Maintenance Notice Sep 30, 2026 08:00-08:30 EDT
We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:42 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:42 EDT
Kaseya - EMEA Region - Scheduled Networking Infrastructure Maintenance Sep 30, 2026 15:00-18:00 EDT
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA on 09/30/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 14:50 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 14:50 EDT
Autotask PSA - EU1 - Maintenance Notice Sep 30, 2026 16:00-17:00 EDT
We will be performing a routine maintenance to Autotask PSA on September 30th, starting at 16:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:43 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:43 EDT
Autotask PSA - AE01, AE02, AE03, AW01, AW02, AW04, ES01, LR01 - Maintenance Notice Oct 1, 2026 02:00-03:00 EDT
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:45 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:45 EDT
Autotask PSA - AU01 - Maintenance Notice Oct 1, 2026 08:00-08:30 EDT
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:47 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:47 EDT
Autotask PSA - DE1, EU1 - Maintenance Notice Oct 1, 2026 16:00-17:00 EDT
We will be performing a routine maintenance to Autotask PSA on October 1st, starting at 16:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:49 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:49 EDT
Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance Notice Oct 2, 2026 02:00-03:00 EDT
We will be performing a routine maintenance to Autotask PSA on October 2nd, starting at 02:00 for an estimated 1 hour.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:51 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:51 EDT
Autotask PSA - AU01 - Maintenance Notice Oct 2, 2026 08:00-08:30 EDT
We will be performing a routine maintenance to Autotask PSA on October 2nd, starting at 08:00 for an estimated 30 minutes.
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:52 EDT
During this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Aug 21, 2026 - 04:52 EDT
Kaseya - EMEA Region - Scheduled Networking Infrastructure Maintenance Oct 7, 2026 15:00-18:00 EDT
We will be performing routine maintenance on the Kaseya Networking Infrastructure in the EMEA Region on 10/07/2026 at 8 p.m. BST for an estimated 3 hours
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 14:52 EDT
This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.
During this time, you should expect minimal downtime with only brief and intermittent disruptions.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Sep 21, 2026 - 14:52 EDT