In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 2026 - 21:00 EDT
Scheduled - We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 21:00 EST for an estimated 4 hours

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect little to no downtime for your Products and Services.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jun 21, 2026 21:00 - Jun 22, 2026 01:00 EDT
Monitoring - We’re pleased to inform you that our Engineering team has released a Hotfix for the Datto AMSI module remaining on devices:

UI 15272
Agent #3.17.1.5552

Fixes:
This release addresses an issue where the Datto AMSI provider remained actively registered on a device after having the AMSI module disabled.

The AMSI module remains disabled globally and will be reintroduced through a controlled rollout.

This change does not disable overall EDR protection. It is a temporary mitigation specific to the AMSI module.

The hotfix will be applied during your next scheduled maintenance window.

This page provides information to assist with determining the agent version on a device:
https://edr.datto.com/help/Content/troubleshooting/confirming-ui-version.htm

Jun 18, 2026 - 20:33 EDT
Identified - If you are still experiencing issues after rebooting, please contact Kaseya Support to receive a script that can be run on affected endpoints to resolve the issue. A hotfix agent update is in progress and will be released shortly. We will update this page once it is available.
Jun 18, 2026 - 15:39 EDT
Investigating - We are aware that some customers are continuing to experience difficulty accessing certain applications, including Microsoft Teams, following a recent Datto EDR update. We are actively investigating and treating this as a priority.

What we currently know:
A recent Datto EDR update enabled additional behavioral monitoring on affected endpoints. We have identified this change as a contributing factor to the issue and are working on a resolution.

What you can do right now:
A reboot of the affected endpoint may resolve the issue in some cases. Our team is also working on a scripted remediation and a hotfix — we will update this page as those become available.

What we are doing:
Our engineering team is actively working on a fix. Subscribe to updates at status.kaseya.com to be notified as our investigation progresses.

Jun 17, 2026 - 11:27 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 16, 2026 - 14:45 EDT
Update - We are continuing to investigate this issue.
Jun 15, 2026 - 13:31 EDT
Investigating - We are aware of a problem where a subset of Endpoint Backup v2 assets can experience backup failures due to EOF and AOF errors.

The Kaseya R&D Team is investigating the issue and working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 15, 2026 - 10:12 EDT
Update - Our R&D team has increased the daily backup cadence on pod 'des1-saas-p0' from 2x daily backups to 3x daily backups and they are actively monitoring backup performance of all services on the pod.
Jun 15, 2026 - 11:27 EDT
Update - The backup cadence on pod 'des1‑saas‑p0' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvements, targeted for release Q2 2026. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
May 14, 2026 - 15:23 EDT
Update - Daily backup cadence on pod ‘des1‑saas‑p0’ remains temporarily set to 2x backups per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Our R&D teams are actively developing and testing improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
Mar 25, 2026 - 15:54 EDT
Update - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.

The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.

Backup success rates remain stable and the R&D team is continuing to monitor.

Oct 30, 2025 - 09:45 EDT
Update - While the Kaseya R&D team continues to address the issue they have temporarily decreased the daily backup frequency on pod 'des1-saas-p0' from 3x per day to 2x per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.

Jul 17, 2025 - 09:11 EDT
Monitoring - Configuration changes have been implemented to address the issue and SharePoint backups are stable.

The Kaseya R&D team is monitoring.

Jul 16, 2025 - 08:43 EDT
Identified - The Kaseya R&D team has identified the issue and are actively working to resolve it.
Jul 14, 2025 - 12:59 EDT
Investigating - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance.


The Kaseya R&D Team is currently investigating this issue.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jul 14, 2025 - 09:29 EDT
Update - Our R&D team has increased the daily backup cadence on pod 'des1-saas-p1' from 2x daily backups to 3x daily backups and they are actively monitoring backup performance of all services on the pod.
Jun 15, 2026 - 11:27 EDT
Update - The backup cadence on pod 'des1‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvements, targeted for release Q2 2026. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
May 14, 2026 - 15:24 EDT
Update - After monitoring over the weekend, all services are backing up normally at 2x backup per day again. Our R&D teams are continuing to develop and test improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
Apr 20, 2026 - 08:47 EDT
Update - We are aware of additional reports of backup performance degradation affecting SharePoint services on pod 'des1-saas-p1'. Our R&D team has implemented changes to address the issue and are monitoring.
Apr 17, 2026 - 10:03 EDT
Update - Daily backup cadence on pod ‘des1‑saas‑p1’ remains temporarily set to 2x backups per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Our R&D teams are actively developing and testing improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
Mar 25, 2026 - 15:55 EDT
Monitoring - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue. The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod. Backup success rates remain stable and the R&D team is continuing to monitor.
Mar 18, 2026 - 15:32 EDT
Update - Backups remain stable at 2x backups per day and our R&D team is continuing to monitor closely. The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.
Mar 16, 2026 - 14:35 EDT
Update - Backups continue to process normally at 2x backups per day and success rates remain stable. Our R&D team will continue to monitor backup performance on the pod closely over the weekend as they prepare to increase backup frequency to 3x backups per day early next week.
Mar 13, 2026 - 12:03 EDT
Update - Backup frequency on the pod was increased to 2 backups per day again and our R&D team is monitoring closely as backup success rates continue to improve.
Mar 12, 2026 - 16:01 EDT
Update - The R&D team has successfully restored pod stability, and backups are now processing in real time.
They are working to resume the schedule of two backups per day, beginning with the next backup window.
Additional capacity is also being added to maintain continued pod stability, and to enable increasing the backup cadence to 3 backups per day in the near future.

Mar 12, 2026 - 07:26 EDT
Update - Recent changes made to improve SharePoint and Teams backup performance did not produce the expected results. Our R&D team will be implementing additional mitigation measures over the next 24 hours to further stabilize SharePoint and Teams backups for customers on the pod. As part of this work, we will be temporarily reducing backup frequency for customers from 2x backups per day to 1x backups per day. These adjustments are intended to improve overall system reliability while long‑term enhancements continue.
Mar 11, 2026 - 16:27 EDT
Update - Issues affecting Teams backup performance have been identified and our R&D team is continuing to address the underlying problem affecting SharePoint/Teams backup performance for some customers hosted on the pod.
Mar 11, 2026 - 12:52 EDT
Identified - After the changes implemented yesterday, the Kaseya R&D team is working to deploy additional improvements to further address the degraded backup performance affecting some customers hosted on pod 'des1-saas-p1'.
Mar 11, 2026 - 11:08 EDT
Monitoring - The Kaseya R&D team has implemented additional changes to help address the issue and are monitoring the results closely.
Mar 10, 2026 - 15:28 EDT
Identified - We are aware of a problem where some customers hosted on pod 'des1-saas-p1' are experiencing backup performance degradation for some SharePoint services.

The Kaseya R&D Team has identified the issue and are actively working to resolve it.

In the meantime, the R&D team has temporarily decreased the daily backup frequency on pod 'des1-saas-p1' from 3x per day to 2x per day to help maintain high backup success rates amidst ongoing spikes in Microsoft throttling.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 10, 2026 - 11:29 EDT
Update - The backup cadence on pod 'gbe2‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. Backups are running normally and success rate metrics remain stable. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Jun 15, 2026 - 11:00 EDT
Update - SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Jun 11, 2026 - 15:46 EDT
Update - All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Jun 10, 2026 - 10:40 EDT
Monitoring - Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues.
Jun 10, 2026 - 08:48 EDT
Update - Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers.
Jun 09, 2026 - 09:19 EDT
Identified - The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates.

The 3x daily backup cadence will be restored once it is stable and reliable for all customers.

The Kaseya R&D Team will continue to monitor pod performance.

Jun 08, 2026 - 11:37 EDT
Investigating - We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services.

The Kaseya R&D Team is actively Investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 08, 2026 - 09:31 EDT
Update - We are continuing to work on a fix for this issue.
Jun 15, 2026 - 08:47 EDT
Identified - We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Siris 246891 in the US East region can experience degraded offsite performance.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 03, 2026 - 09:42 EDT
Update - The backup cadence on pod 'cae1‑saas‑p0' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvements, targeted for release Q2 2026. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
May 14, 2026 - 15:22 EDT
Update - Daily backup cadence on pod ‘cae1‑saas‑p0’ remains temporarily set to 2x backups per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Our R&D teams are actively developing and testing improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
Mar 25, 2026 - 15:54 EDT
Update - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.

The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.

Backup success rates remain stable and the R&D team is continuing to monitor.

Oct 30, 2025 - 09:46 EDT
Update - To maintain high backup success rates amidst ongoing spikes in Microsoft throttling, the SaaS Protection team is continuing with 2x backups per day.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.

Jul 01, 2025 - 17:01 EDT
Update - Teams backup success rates have stabilized after the recent changes that were implemented.

The Kaseya R&D team is monitoring.

Jun 18, 2025 - 11:46 EDT
Update - Degraded backup performance for Teams services has again been observed for some customers hosted on the pod.

While the Kaseya R&D team continues to investigate they will be temporarily decreasing the daily Teams backup frequency from 3x per day to 2x per day to allow the service to stabilize.

Jun 10, 2025 - 15:32 EDT
Update - Teams backup success rates have stabilized on the pod.

The Kaseya R&D team is continuing to investigate additional changes to address the issue further.

Jun 09, 2025 - 08:37 EDT
Update - The Kaseya R&D team is actively investigating additional changes to be implemented to address the continued Teams backup performance degradation affecting some customers hosted on the pod.
Jun 06, 2025 - 16:00 EDT
Update - Additional configuration changes have been made on the affected pod to further address the Teams backup performance degradation.

The Kaseya R&D team is monitoring results.

Jun 05, 2025 - 11:22 EDT
Update - Backup success rates for Teams services have improved and our R&D team is continuing to monitor.
Jun 02, 2025 - 16:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 02, 2025 - 08:18 EDT
Investigating - We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services.


The Kaseya R&D Team is actively investigating.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

May 30, 2025 - 10:16 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
100.0 % uptime
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Limited Release Operational
90 days ago
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America East Operational
90 days ago
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America East 2 Operational
90 days ago
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Today
America East 3 Operational
90 days ago
100.0 % uptime
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America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
100.0 % uptime
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Australia / New Zealand 4 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
Australia/ New Zealand 3 (Sydney Datacenter) Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
BullPhish ID Operational
90 days ago
100.0 % uptime
Today
Connectbooster Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Web UI Operational
90 days ago
100.0 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Device Hardware Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Off-Site Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Operational
90 days ago
99.95 % uptime
Today
Device Registration Operational
90 days ago
99.7 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Operational
90 days ago
99.94 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
90 days ago
99.7 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Degraded Performance
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Degraded Performance
90 days ago
100.0 % uptime
Today
Verification Degraded Performance
90 days ago
100.0 % uptime
Today
Recovery Degraded Performance
90 days ago
100.0 % uptime
Today
Datto File Protection Operational
90 days ago
99.99 % uptime
Today
US8 Operational
90 days ago
99.99 % uptime
Today
EU10 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU12 Operational
90 days ago
100.0 % uptime
Today
AU14 Operational
90 days ago
100.0 % uptime
Today
CA13 Operational
90 days ago
100.0 % uptime
Today
US9 Operational
90 days ago
99.99 % uptime
Today
US17 Operational
90 days ago
99.99 % uptime
Today
Datto Partner Portal Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Status Components Operational
90 days ago
100.0 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Operational
90 days ago
99.99 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
100.0 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Operational
90 days ago
100.0 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
99.98 % uptime
Today
Datto RMM Operational
90 days ago
99.87 % uptime
Today
Pinotage (EU1) Operational
90 days ago
99.75 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.95 % uptime
Today
Zinfandel (US West) Operational
90 days ago
99.92 % uptime
Today
Concord (US East) Operational
90 days ago
99.93 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.93 % uptime
Today
Vidal (US East) Operational
90 days ago
99.61 % uptime
Today
Software Catalog Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
100.0 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Degraded Performance
90 days ago
97.56 % uptime
Today
SaaS Protection Backups Degraded Performance
90 days ago
97.8 % uptime
Today
SaaS Protection Console Login Operational
90 days ago
96.58 % uptime
Today
SaaS Protection Seat Management Operational
90 days ago
96.69 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
98.73 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
98.86 % uptime
Today
SaaS Protection Restores/Exports Operational
90 days ago
96.67 % uptime
Today
Datto Workplace Operational
90 days ago
99.97 % uptime
Today
AU5 Operational
90 days ago
99.86 % uptime
Today
CA3 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
99.99 % uptime
Today
EU7 Operational
90 days ago
99.99 % uptime
Today
EU16 Operational
90 days ago
99.99 % uptime
Today
US1 Operational
90 days ago
99.97 % uptime
Today
US6 Operational
90 days ago
99.97 % uptime
Today
US15 Operational
90 days ago
99.97 % uptime
Today
Endpoint Backup V2 Degraded Performance
90 days ago
98.48 % uptime
Today
Backup Degraded Performance
90 days ago
97.88 % uptime
Today
Agent Registration Operational
90 days ago
98.79 % uptime
Today
Restore Operational
90 days ago
98.79 % uptime
Today
Graphus Operational
90 days ago
100.0 % uptime
Today
INKY Operational
90 days ago
99.99 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services Operational
90 days ago
100.0 % uptime
Today
KaseyaOne Operational
90 days ago
99.98 % uptime
Today
Kaseya.com Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
99.98 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
99.97 % uptime
Today
Web Application Operational
90 days ago
99.92 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
100.0 % uptime
Today
CyberHawk Operational
90 days ago
100.0 % uptime
Today
Email2Ticket Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Network Detective Operational
90 days ago
100.0 % uptime
Today
VulScan Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
RocketCyber Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
SaaS Alerts Operational
90 days ago
99.85 % uptime
Today
Manage Operational
90 days ago
98.81 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Operational
90 days ago
100.0 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
100.0 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
100.0 % uptime
Today
UTMSP Operational
90 days ago
100.0 % uptime
Today
backup.net Operational
90 days ago
100.0 % uptime
Today
Vorex Operational
90 days ago
100.0 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
99.99 % uptime
Today
US - IAD2VSA01 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA29 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS05 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS06 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS08 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS09 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS12 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS16 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS17 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS19 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS20 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS22 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS24 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS25 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS26 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS27 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS28 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS29 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS34 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS35 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS36 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS37 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS38 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS39 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS40 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS41 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS42 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS43 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS44 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS46 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS47 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS48 Operational
90 days ago
100.0 % uptime
Today
UK - SAAS49 Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA109 Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA110 Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA111 Operational
90 days ago
100.0 % uptime
Today
UK - VSA120 Operational
90 days ago
100.0 % uptime
Today
UK - VSA129 Operational
90 days ago
100.0 % uptime
Today
Aquila Operational
90 days ago
100.0 % uptime
Today
Lynx01 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - EU01 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA01 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA02 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA03 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA04 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA05 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA06 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA07 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA08 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA09 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA10 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA11 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA12 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA13 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA14 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA15 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA16 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA17 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA20 Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA21 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS01 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS03 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS07 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS10 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS11 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS14 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS18 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS21 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS23 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS30 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS32 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS33 Operational
90 days ago
100.0 % uptime
Today
EU - SAAS45 Operational
90 days ago
100.0 % uptime
Today
EU - VSA114 Operational
90 days ago
100.0 % uptime
Today
EU-TRIAL1002 Operational
90 days ago
100.0 % uptime
Today
EU-VSA128 Operational
90 days ago
100.0 % uptime
Today
ELOQUIO Operational
90 days ago
100.0 % uptime
Today
SYD2 - RSSPRM Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA139 Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA140 Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA144 Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA145 Operational
90 days ago
100.0 % uptime
Today
SYD2-TRIAL1003 Operational
90 days ago
100.0 % uptime
Today
AU - Genesis Operational
90 days ago
100.0 % uptime
Today
AU - GONG001 Operational
90 days ago
100.0 % uptime
Today
AU-OTA Operational
90 days ago
100.0 % uptime
Today
US - Noc-Assist Operational
90 days ago
100.0 % uptime
Today
US - Phoenix Operational
90 days ago
100.0 % uptime
Today
US - RIM CE Operational
90 days ago
100.0 % uptime
Today
US - RIM DQ Operational
90 days ago
100.0 % uptime
Today
US - SAAS15 Operational
90 days ago
100.0 % uptime
Today
US - TRIAL1001 Operational
90 days ago
100.0 % uptime
Today
US - VSA118 Operational
90 days ago
100.0 % uptime
Today
US - VSA119 Operational
90 days ago
100.0 % uptime
Today
US - VSA121 Operational
90 days ago
100.0 % uptime
Today
US - VSA122 Operational
90 days ago
100.0 % uptime
Today
US - VSA125 Operational
90 days ago
100.0 % uptime
Today
US - VSA126 Operational
90 days ago
100.0 % uptime
Today
US - VSA130 Operational
90 days ago
100.0 % uptime
Today
US - VSA131 Operational
90 days ago
100.0 % uptime
Today
US - VSA132 Operational
90 days ago
100.0 % uptime
Today
US - VSA133 Operational
90 days ago
100.0 % uptime
Today
US - VSA134 Operational
90 days ago
100.0 % uptime
Today
US - VSA135 Operational
90 days ago
100.0 % uptime
Today
US - VSA136 Operational
90 days ago
100.0 % uptime
Today
US - VSA138 Operational
90 days ago
100.0 % uptime
Today
US - VSA141 Operational
90 days ago
100.0 % uptime
Today
US - VSA142 Operational
90 days ago
100.0 % uptime
Today
US - VSA143 Operational
90 days ago
100.0 % uptime
Today
US - VSA146 Operational
90 days ago
99.95 % uptime
Today
US - Wakanda Operational
90 days ago
100.0 % uptime
Today
US-EBS01 Operational
90 days ago
100.0 % uptime
Today
US-EDATECH01 Operational
90 days ago
100.0 % uptime
Today
US-GSENTKASEYA01 Operational
90 days ago
100.0 % uptime
Today
US-VSA123 Operational
90 days ago
100.0 % uptime
Today
US-VSA124 Operational
90 days ago
100.0 % uptime
Today
US-VSA127 Operational
90 days ago
100.0 % uptime
Today
Leo06 Operational
90 days ago
100.0 % uptime
Today
Leo45 Operational
90 days ago
100.0 % uptime
Today
PHILKAS01 Operational
90 days ago
100.0 % uptime
Today
Tatooine01 Operational
90 days ago
100.0 % uptime
Today
Tatooine02 Operational
90 days ago
100.0 % uptime
Today
Tatooine03 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US01 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US02 Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US03 Operational
90 days ago
100.0 % uptime
Today
Andromeda01 Operational
90 days ago
100.0 % uptime
Today
Andromeda04 Operational
90 days ago
100.0 % uptime
Today
CyberTek Operational
90 days ago
100.0 % uptime
Today
Draco01 Operational
90 days ago
100.0 % uptime
Today
US -RIM CE2 Operational
90 days ago
100.0 % uptime
Today
US - CGSINC Operational
90 days ago
100.0 % uptime
Today
US - ABCPES Operational
90 days ago
100.0 % uptime
Today
US - Revan01 Operational
90 days ago
100.0 % uptime
Today
US - Revan02 Operational
90 days ago
100.0 % uptime
Today
US - ABCPES02 Operational
90 days ago
100.0 % uptime
Today
US - RIM CE3 Operational
90 days ago
100.0 % uptime
Today
Kaseya Software Deployment and Update Operational
90 days ago
100.0 % uptime
Today
Software Catalog Operational
90 days ago
100.0 % uptime
Today
US - RIM CE4 Operational
90 days ago
100.0 % uptime
Today
VSA X Operational
90 days ago
99.91 % uptime
Today
APAC Operational
90 days ago
99.9 % uptime
Today
EU Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.9 % uptime
Today
US - Andromeda10 Operational
90 days ago
99.93 % uptime
Today
EU - Andromeda10 Operational
90 days ago
99.93 % uptime
Today
APAC-Hosted-1 Operational
90 days ago
99.9 % uptime
Today
Integration Services Operational
90 days ago
99.93 % uptime
Today
License Management Operational
90 days ago
99.93 % uptime
Today
US - Remote Control Operational
90 days ago
99.9 % uptime
Today
EU - Remote Control Operational
90 days ago
99.9 % uptime
Today
APAC - Remote Control Operational
90 days ago
99.86 % uptime
Today
Software Catalog Operational
90 days ago
99.93 % uptime
Today
downloads.datto.com Operational
90 days ago
100.0 % uptime
Today
https://download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Kaseya Store - Scheduled Maintenance - Release Jun 22, 2026 05:00-08:00 EDT

Kaseya Store - Scheduled Maintenance - Release
New incident: Investigating
On Monday, June 22nd, maintenance is scheduled on Kaseya Store, between 05:00 AM to 08:00 AM EDT.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Posted on Jun 19, 2026 - 16:20 EDT

Autotask - DE1, EU1, UK01, UK02, UK03 - Maintenance Notice Jun 22, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask on Monday June 22nd, starting at 4:00pm EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief (up to 20 minutes) interruption for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 03, 2026 - 17:14 EDT

Autotask - AE01, AE02, AE03, AW01, AW02 - Maintenance Notice Jun 23, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask on Tuesday June 23rd, starting at 2:00am EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief (up to 20 minutes) interruption for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 03, 2026 - 17:30 EDT

Autotask - AU01, AU02, AU03, AU04 - Maintenance Notice Jun 23, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask on Tuesday June 23rd, starting at 8:00am EDT for an estimated 30 minutes.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 03, 2026 - 17:49 EDT

Autotask - DE1, EU1 - Maintenance Notice Jun 23, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask on Tuesday June 23rd, starting at 4:00pm EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief (up to 20 minutes) interruption for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 03, 2026 - 17:36 EDT

Autotask - AE01, AE02, AE04, AW01, AW02, AW03, ES02, LR01 - Maintenance Notice Jun 24, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask on Wednesday June 24th, starting at 2:00am EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 05, 2026 - 15:04 EDT

Autotask - AU01 - Maintenance Notice Jun 24, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask on Wednesday June 24th, starting at 8:00am EDT for an estimated 30 minutes

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 05, 2026 - 15:08 EDT

Autotask - EU1 - Maintenance Notice Jun 24, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask on Wednesday June 24th, starting at 4:00pm EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 08, 2026 - 09:06 EDT

PSA - 2026.3 Major Release - AE01-04 Jun 24, 2026 20:00-22:00 EDT

Maintenance Type: PSA Major Release

Release Number: 2026.3

Purpose: We are excited to announce the PSA 2026.3 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.3ReleaseNotes.htm

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 18, 2026 - 08:00 EDT

Autotask - AE01, AE02, AE03, AW01, AW02, AW04, ES01, LR01 - Maintenance Notice Jun 25, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask on Thursday June 25th, starting at 2:00am EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 08, 2026 - 09:08 EDT

Autotask - AU01 - Maintenance Notice Jun 25, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask on Thursday June 25th, starting at 8:00am EDT for an estimated 30 minutes.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 08, 2026 - 09:10 EDT

Autotask - DE1, EU1 - Maintenance Notice Jun 25, 2026 16:00-17:00 EDT

We will be performing a routine maintenance to Autotask on Thursday June 25th, starting at 4:00pm EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 08, 2026 - 09:15 EDT

Autotask - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance Notice Jun 26, 2026 02:00-03:00 EDT

We will be performing a routine maintenance to Autotask on Friday June 26th, starting at 2:00am EDT for an estimated 1 hour.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 08, 2026 - 09:17 EDT

Autotask - AU01 - Maintenance Notice Jun 26, 2026 08:00-08:30 EDT

We will be performing a routine maintenance to Autotask on Friday June 26th, starting at 8:00am EDT for an estimated 30 minutes.

During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.

Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/

Posted on Jun 08, 2026 - 09:18 EDT
Jun 21, 2026
Completed - The scheduled maintenance has been completed.
Jun 21, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 15:00 EDT
Scheduled - We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 20:00 GMT+1 for an estimated 5 hours

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect little to no downtime for your Products and Services

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jun 18, 10:04 EDT
Completed - The scheduled maintenance has been completed.
Jun 21, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 09:00 EDT
Scheduled - We will be performing a network infrastructure upgrade on 06/21/2026. Starting at 23:00 AEST for an estimated 4 hours

This extended maintenance is part of ongoing efforts to enhance system performance, reliability, and scalability.

During this time, you should expect little to no downtime for your Products and Services

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jun 18, 10:06 EDT
Jun 20, 2026
Completed - The scheduled maintenance has been completed.
Jun 20, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 EDT
Scheduled - On Saturday, June 20th, maintenance is scheduled on the following servers, between 07:00 AM and 09:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Jun 19, 14:26 EDT
Completed - The scheduled maintenance has been completed.
Jun 20, 03:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:00 EDT
Scheduled - On Saturday, June 20th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud operations team

Jun 19, 13:07 EDT
Completed - The scheduled maintenance has been completed.
Jun 20, 01:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:01 EDT
Scheduled - On Saturday, June 20th, BMS and Vorex servers will be patched to v5.58.0 between 12:00 AM and 4:00 AM ET.

Downtime is expected during the update, and access to the UI may not be available.

We apologize for any inconvenience.

- Cloud Operations Team

Jun 17, 15:38 EDT
Jun 19, 2026
Completed - The scheduled maintenance has been completed.
Jun 19, 10:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 10:01 EDT
Scheduled - On Friday, June 19th, BMS APAC servers will be patched to v5.58.0 between 10:00 AM and 2:00 PM ET.

Downtime is expected during the update, and access to the UI may not be available.

We apologize for any inconvenience.

- Cloud Operations Team

Jun 17, 15:34 EDT
Completed - The scheduled maintenance has been completed.
Jun 19, 10:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 10:00 EDT
Scheduled - On Friday, June 19th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 02:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud operations team

Jun 18, 11:50 EDT
Resolved - This incident has been resolved.
Jun 19, 09:22 EDT
Update - The service has caught up with processing through items queued in INKY, and the R&D team is reviewing individual examples of residual issues .

Please work with our support team and provide them with message IDs for review if the issue appears to still persist.

Jun 19, 08:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 06:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 19, 06:22 EDT
Investigating - The INKY R&D Team is investigating the issue where emails to internal recipients filtered through INKY are not showing up in INKY and not getting delivered to recipients.

Emails to external recipients, while also not appearing in INKY, successfully get delivered but with a noticeable delay.

Please subscribe to this incident to receive update notifications as they become available.

Jun 19, 06:03 EDT
Resolved - This incident has been resolved.
Jun 19, 08:31 EDT
Update - A fix has been implemented and we are monitoring the results.
Jun 19, 07:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 05:01 EDT
Update - We are continuing to investigate this issue.
Jun 19, 04:56 EDT
Investigating - We are currently investigating an issue where partners are unable to access the Workplace portal.

Partners in EU Cell 4, EU Cell 7, and EU Cell 16 are experiencing service disruptions and may receive a 404 Error when attempting to access the portal.

Our engineering team is actively investigating the issue and working to restore service as quickly as possible.

Jun 19, 04:51 EDT
Completed - The scheduled maintenance has been completed.
Jun 19, 00:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 EDT
Scheduled - On Thursday, June 18th, System maintenance is scheduled for the mentioned servers, between 09:00 PM and 12:00 AM ET.

During this maintenance, we will be updating the VSA10 version from 10.26 to 10.27. However, the anticipated downtime is minimal.

Release Notes

We apologize for any inconvenience.

- Cloud Operations Team

Jun 18, 09:59 EDT
Jun 18, 2026

Unresolved incident: Datto EDR - Issues Accessing Certain Applications Following Recent EDR Update.

Jun 17, 2026
Jun 16, 2026

Unresolved incident: Endpoint Backup v2 - Backup Failures.

Jun 15, 2026
Resolved - This incident has been resolved.
Jun 15, 13:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 09:29 EDT
Identified - We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument".



The Kaseya R&D Team has identified the issue and is working towards a resolution.



In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 12, 15:57 EDT
Jun 14, 2026

No incidents reported.

Jun 13, 2026
Completed - The scheduled maintenance has been completed.
Jun 13, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 17:00 EDT
Scheduled - We will be performing server maintenance for Autotask PSA on Saturday, June 13th starting at 5:00pm EDT for an estimated 4 hours.

During the maintenance period, Autotask customers may be briefly logged out, and the Data Warehouse may be unavailable for up to 10 minutes.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting
https://status.kaseya.com/

Jun 8, 10:22 EDT
Jun 12, 2026
Jun 11, 2026
Completed - The scheduled maintenance has been completed.
Jun 11, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.3.0.2

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677/index5.html?postid=112534#post112534

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jun 11, 05:37 EDT
Resolved - This incident has been resolved.

The fixed agent version (v1.14.12) has been rolled out to production, and Endpoint Backup v2 services have been restored. Assets are reporting correctly in UniView, and backup, restore, BMR, and agent registration operations are functioning as expected. Scheduled backups have resumed and will run at their next scheduled time.

We will continue to monitor the environment to ensure ongoing stability. If you continue to experience any issues, please contact Kaseya Support.

We sincerely apologize for the disruption and thank you for your patience while we worked to resolve this issue.

Jun 11, 19:16 EDT
Update - We are continuing to work on a fix for this issue.
Jun 11, 12:43 EDT
Update - We are continuing the rollout of the fixed agent version to production.
Jun 11, 07:32 EDT
Update - The hotfixed agent version is being rolled out to production following successful testing and validation that the changes implemented by the R&D team resolves the issue.

We are deploying the upgrade in batches to mitigate any risks to the health of the infrastructure.

Jun 11, 06:03 EDT
Identified - The R&D team identified the issue, and developed a fix.

The change is currently being tested before proceeding with the rollout to production.

Jun 11, 04:32 EDT
Investigating - We are investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. While this issue is ongoing, scheduled backups are not running, recovery points may show as unavailable, and backup, restore, and BMR operations are failing. All regions are affected.

There is no workaround available at this time. The Kaseya R&D team is engaged and actively investigating, and we will provide updates as more information becomes available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 10, 17:10 EDT
Completed - The scheduled maintenance has been completed.
Jun 11, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 15:01 EDT
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2026.3.0.2

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677/index5.html?postid=112534#post112534

Abonnieren Sie unter https://status.kaseya.com/ Benachrichtigungen zu geplanten Wartungszeiträumen

Jun 11, 05:35 EDT
Completed - The scheduled maintenance has been completed.
Jun 11, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 15:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2026.3.0.2

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677/index5.html?postid=112534#post112534

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Jun 11, 05:34 EDT
Jun 10, 2026
Resolved - This incident has been resolved.
Jun 10, 16:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 14:59 EDT
Identified - We are aware of a problem where BCDR users paired to Server5673 can experience degraded offsite capabilities.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jun 10, 11:44 EDT
Jun 9, 2026
Resolved - This incident has been resolved.
Jun 9, 23:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 22:04 EDT
Investigating - We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Jun 9, 20:43 EDT
Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 07:38 EDT
Update - Maintenance window is extended until 7:30 AM ET.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Jun 8, 06:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:00 EDT
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Monday 8th June 2026, between 3:00 AM to 7:00 AM EST.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Jun 3, 21:41 EDT
Jun 7, 2026

No incidents reported.