In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 21:00 EST
Nov 20, 2024 - 21:00 EST
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA
Número de la versión: 2024.4.2
Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.
Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.
Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/help-learning/discussion/63021/psa-minor-release-post/p2
Nov 20, 2024 21:00 - Nov 21, 2024 02:00 EST
Número de la versión: 2024.4.2
Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.
Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.
Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/help-learning/discussion/63021/psa-minor-release-post/p2
Nov 20, 2024 21:00 - Nov 21, 2024 02:00 EST
Identified - We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance.
Our team is working to restore the functionality on the affected instances at this time.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Oct 25, 2024 - 15:36 EDT
Our team is working to restore the functionality on the affected instances at this time.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Oct 25, 2024 - 15:36 EDT
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'
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Update - After the changes were implemented by the R&D team, backup success rates for SharePoint services have stabilized.
Additional changes are being made to improve SharePoint backup performance further and the R&D team will continue to monitor.
Oct 25, 2024 - 15:08 EDT
Additional changes are being made to improve SharePoint backup performance further and the R&D team will continue to monitor.
Oct 25, 2024 - 15:08 EDT
Monitoring - The R&D team has implemented configuration changes and decreased daily SharePoint backup frequency from 3x per day to 1x per day to allow the service to catch up. We expect daily backups to be increased back to 3x per day by the end of week.
The R&D team is actively monitoring the results of the changes made.
Oct 23, 2024 - 15:43 EDT
The R&D team is actively monitoring the results of the changes made.
Oct 23, 2024 - 15:43 EDT
Identified - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance.
The Kaseya R&D Team has identified the issue and is actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 15, 2024 - 12:09 EDT
The Kaseya R&D Team has identified the issue and is actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 15, 2024 - 12:09 EDT
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download.kaseya.com
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PSA - Server Maintenance - AT, LR, UKLR, EU1, UK01/02/03, AE01/02/03, AW01/02/03, AU01/02
Nov 18, 2024 20:00-22:00 EST
Purpose: In order to provide you with the best possible service, a server maintenance has been scheduled in this zone.
Impact: No service interruption is expected during this maintenance window.
Posted on Nov 18, 2024 - 16:54 EST
Impact: No service interruption is expected during this maintenance window.
Posted on Nov 18, 2024 - 16:54 EST
Scheduled Maintenance - UTMSP
Nov 21, 2024 01:00-06:00 EST
Maintenance is scheduled for UTMSP server on Thursday, 21th November 2024, between 1:00 AM to 6:00 AM ET.
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Kaseya Cloud Operations Team.
Posted on Nov 20, 2024 - 15:19 EST
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Kaseya Cloud Operations Team.
Posted on Nov 20, 2024 - 15:19 EST
Scheduled Maintenance - New KaseyaOne Release
Nov 21, 2024 03:00-06:00 EST
On Thursday, November 21st, maintenance is scheduled on KaseyaOne server, between 3:00 AM ET to 06:00 AM ET.
We are expecting 5 minutes of interruption to the service during this maintenance.
During this maintenance, we will be deploying the New K1 release.
Release notes for the same are available at:
https://help.one.kaseya.com/help/Content/Release-notes/release-notes-k1.htm
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Nov 20, 2024 - 12:38 EST
We are expecting 5 minutes of interruption to the service during this maintenance.
During this maintenance, we will be deploying the New K1 release.
Release notes for the same are available at:
https://help.one.kaseya.com/help/Content/Release-notes/release-notes-k1.htm
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
Posted on Nov 20, 2024 - 12:38 EST
Scheduled Maintenance - UTMSP
Nov 21, 2024 07:00-13:00 EST
Maintenance is scheduled for UTMSP server on Thursday, 21th November 2024, between 7:00 AM to 1:00 PM ET.
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Kaseya Cloud Operations Team.
Posted on Nov 20, 2024 - 15:24 EST
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Kaseya Cloud Operations Team.
Posted on Nov 20, 2024 - 15:24 EST
PSA - 2024.4.2 Minor Release - AU
Nov 21, 2024 10:00-12:00 EST
Maintenance Type: PSA Minor Release
Release Number: 2024.4.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/63021/psa-minor-release-post/p2
Posted on Nov 18, 2024 - 18:56 EST
Release Number: 2024.4.2
Purpose: This is a Minor Release deployment which includes bug fixes.
Impact: Partners may be briefly logged out during this window.
Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/63021/psa-minor-release-post/p2
Posted on Nov 18, 2024 - 18:56 EST
Autotask PSA - All Zones - Scheduled System Maintenance
Nov 23, 2024 07:30-13:30 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on our database servers.
Impact: There is no expected impact to customers.
Posted on Nov 19, 2024 - 16:08 EST
Impact: There is no expected impact to customers.
Posted on Nov 19, 2024 - 16:08 EST
Datto SaaS Protection - Database Maintenance For Pod 'use1-saas-p9' in the US East Region
Nov 25, 2024 01:00-11:00 EST
We will be performing a routine database maintenance to Datto SaaS Protection Pod 'use1-saas-p9' on November 25th 2024, starting at 01:00 AM EST (06:00 AM UTC) for an estimated 10 hours.
During this downtime, customers hosted on this pod may experience an impact to systems and related services to Datto SaaS Protection.
Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com
Posted on Nov 18, 2024 - 10:08 EST
During this downtime, customers hosted on this pod may experience an impact to systems and related services to Datto SaaS Protection.
Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com
Posted on Nov 18, 2024 - 10:08 EST
Datto SaaS Protection - Data Center Maintenance For Pod 'aue1-saas-p1' in the APAC Region
Nov 25, 2024 01:00-05:00 EST
We will be performing routine data center maintenance to Datto SaaS Protection pod 'aue1-saas-p1' on November 25th 2024, starting at 01:00 PM EST (November 26th 2024, 04:00 AM AEST) for an estimated 4 hours.
During this downtime, customers hosted on this pod may experience connectivity issues when accessing accounts hosted on pod 'aue1-saas-p1'.
Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com
Posted on Nov 13, 2024 - 11:44 EST
During this downtime, customers hosted on this pod may experience connectivity issues when accessing accounts hosted on pod 'aue1-saas-p1'.
Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com
Posted on Nov 13, 2024 - 11:44 EST
PSA - All Data Warehouse Zones - Database Server Maintenance
Dec 6, 2024 14:00-18:00 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Data Warehouses may be unavailable during maintenance period.
Posted on Oct 24, 2024 - 03:07 EDT
Impact: Data Warehouses may be unavailable during maintenance period.
Posted on Oct 24, 2024 - 03:07 EDT
PSA - AE01, AE02, AW01, AW02, ES01, LR01 - Database Server Maintenance
Dec 9, 2024 22:00-22:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:16 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:16 EDT
PSA - AU01 - Database Server Maintenance
Dec 10, 2024 09:00-09:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:18 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:18 EDT
PSA - DE1, EU1, UK01, UK02, UK03 - Database Server Maintenance
Dec 10, 2024 16:00-16:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:19 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:19 EDT
PSA - AE01, AE02, AW01, AW02, AW03 - Database Server Maintenance
Dec 10, 2024 22:00-22:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:22 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:22 EDT
PSA - AU01 - Database Server Maintenance
Dec 11, 2024 09:00-09:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:23 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:23 EDT
PSA - EU1 - Database Server Maintenance
Dec 11, 2024 16:00-16:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:24 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:24 EDT
PSA - AE01, AE02, AE03, AW01, AW02, LR01 - Database Server Maintenance
Dec 11, 2024 22:00-22:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:25 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:25 EDT
PSA - AU01, AU02 - Database Server Maintenance
Dec 12, 2024 09:00-09:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:27 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:27 EDT
PSA - DE1, EU1, UK01, UK02, UK03 - Database Server Maintenance
Dec 12, 2024 16:00-16:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:11 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:11 EDT
PSA - EU1 - Database Server Maintenance
Dec 12, 2024 16:00-16:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:28 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:28 EDT
PSA - AE01, AE02, AE03, AW01, AW02, AW03 - Database Server Maintenance
Dec 12, 2024 22:00-22:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:29 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:29 EDT
PSA - AU01 - Database Server Maintenance
Dec 13, 2024 09:00-09:45 EST
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:29 EDT
Impact: Customers can expect a brief interruption in service (Up to 10 minutes) during the maintenance window.
Posted on Oct 24, 2024 - 03:29 EDT