Identified - We are aware of an issue where Uniview users are not receiving email notifications. We are actively working to restore the service.
We apologize for the inconvenience caused.

- Cloud Operations Team

Dec 01, 2025 - 21:55 EST
Update - The current estimated time for recovery of the software update services supporting the Kaseya Software Deployment and Update module (KSDU) is 2 weeks. During this time, it will not be possible to deploy or update software applications from the Ninite catalogue.

Please note that update and deployment of many software titles is natively supported within the Software Management (KSM) module using the VSA9 application catalog. Click here for a list of supported titles - https://help.vsa9.kaseya.com/help/Content/Modules/software-management/application-catalog.htm - please contact Support for assistance if you would like to utilize this solution and require assistance.

We apologize for any inconvenience.

- Cloud Operations Team

Dec 01, 2025 - 09:14 EST
Investigating - We are aware that VSA9 customers using the Software Deployment module may be experiencing service disruption.

Our team is actively working to restore functionality at this time.

We apologize for any inconvenience.

- Cloud Operations Team

Nov 26, 2025 - 14:06 EST
Update - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.

The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.

Backup success rates remain stable and the R&D team is continuing to monitor.

Oct 30, 2025 - 09:46 EDT
Update - To maintain high backup success rates amidst ongoing spikes in Microsoft throttling, the SaaS Protection team is continuing with 2x backups per day.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.

Jul 01, 2025 - 17:01 EDT
Update - Teams backup success rates have stabilized after the recent changes that were implemented.

The Kaseya R&D team is monitoring.

Jun 18, 2025 - 11:46 EDT
Update - Degraded backup performance for Teams services has again been observed for some customers hosted on the pod.

While the Kaseya R&D team continues to investigate they will be temporarily decreasing the daily Teams backup frequency from 3x per day to 2x per day to allow the service to stabilize.

Jun 10, 2025 - 15:32 EDT
Update - Teams backup success rates have stabilized on the pod.

The Kaseya R&D team is continuing to investigate additional changes to address the issue further.

Jun 09, 2025 - 08:37 EDT
Update - The Kaseya R&D team is actively investigating additional changes to be implemented to address the continued Teams backup performance degradation affecting some customers hosted on the pod.
Jun 06, 2025 - 16:00 EDT
Update - Additional configuration changes have been made on the affected pod to further address the Teams backup performance degradation.

The Kaseya R&D team is monitoring results.

Jun 05, 2025 - 11:22 EDT
Update - Backup success rates for Teams services have improved and our R&D team is continuing to monitor.
Jun 02, 2025 - 16:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 02, 2025 - 08:18 EDT
Investigating - We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services.


The Kaseya R&D Team is actively investigating.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

May 30, 2025 - 10:16 EDT
Update - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.

The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.

Backup success rates remain stable and the R&D team is continuing to monitor.

Oct 30, 2025 - 09:45 EDT
Update - While the Kaseya R&D team continues to address the issue they have temporarily decreased the daily backup frequency on pod 'des1-saas-p0' from 3x per day to 2x per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.

Jul 17, 2025 - 09:11 EDT
Monitoring - Configuration changes have been implemented to address the issue and SharePoint backups are stable.

The Kaseya R&D team is monitoring.

Jul 16, 2025 - 08:43 EDT
Identified - The Kaseya R&D team has identified the issue and are actively working to resolve it.
Jul 14, 2025 - 12:59 EDT
Investigating - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance.


The Kaseya R&D Team is currently investigating this issue.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Jul 14, 2025 - 09:29 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Kaseya 365 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Rocketcyber Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
100.0 % uptime
Today
Limited Release Operational
90 days ago
100.0 % uptime
Today
America East Operational
90 days ago
100.0 % uptime
Today
America East 2 Operational
90 days ago
100.0 % uptime
Today
America East 3 Operational
90 days ago
100.0 % uptime
Today
America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
Australia/ New Zealand 3 (Sydney Datacenter) Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
BullPhish ID Operational
90 days ago
100.0 % uptime
Today
Connectbooster Operational
90 days ago
99.72 % uptime
Today
Portal Operational
90 days ago
98.91 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
99.95 % uptime
Today
Device Registration Operational
90 days ago
99.7 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
99.91 % uptime
Today
Device Web UI Operational
90 days ago
99.91 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Device Hardware Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Off-Site Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
99.76 % uptime
Today
Agent Registration Operational
90 days ago
99.76 % uptime
Today
Backup Operational
90 days ago
99.76 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Operational
90 days ago
94.8 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
93.07 % uptime
Today
Verification Operational
90 days ago
93.07 % uptime
Today
Recovery Operational
90 days ago
93.07 % uptime
Today
Datto File Protection Operational
90 days ago
99.98 % uptime
Today
US8 Operational
90 days ago
99.97 % uptime
Today
EU10 Operational
90 days ago
99.98 % uptime
Today
EU11 Operational
90 days ago
99.98 % uptime
Today
EU12 Operational
90 days ago
99.98 % uptime
Today
AU14 Operational
90 days ago
99.98 % uptime
Today
CA13 Operational
90 days ago
99.98 % uptime
Today
US9 Operational
90 days ago
99.97 % uptime
Today
US17 Operational
90 days ago
99.97 % uptime
Today
Datto Partner Portal Operational
90 days ago
99.7 % uptime
Today
Login Operational
90 days ago
99.4 % uptime
Today
Status Components Operational
90 days ago
99.7 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Operational
90 days ago
99.92 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
100.0 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Operational
90 days ago
100.0 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
99.5 % uptime
Today
Datto RMM Operational
90 days ago
99.97 % uptime
Today
Pinotage (EU1) Operational
90 days ago
100.0 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.98 % uptime
Today
Zinfandel (US West) Operational
90 days ago
100.0 % uptime
Today
Concord (US East) Operational
90 days ago
99.99 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.87 % uptime
Today
Vidal (US East) Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
100.0 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Degraded Performance
90 days ago
99.08 % uptime
Today
SaaS Protection Backups Degraded Performance
90 days ago
98.52 % uptime
Today
SaaS Protection Console Login Operational
90 days ago
98.44 % uptime
Today
SaaS Protection Seat Management Operational
90 days ago
98.52 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
99.91 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
100.0 % uptime
Today
Datto Workplace Operational
90 days ago
99.98 % uptime
Today
AU5 Operational
90 days ago
99.98 % uptime
Today
CA3 Operational
90 days ago
99.98 % uptime
Today
EU2 Operational
90 days ago
99.98 % uptime
Today
EU4 Operational
90 days ago
99.98 % uptime
Today
EU7 Operational
90 days ago
99.98 % uptime
Today
EU16 Operational
90 days ago
99.98 % uptime
Today
US1 Operational
90 days ago
99.97 % uptime
Today
US6 Operational
90 days ago
99.97 % uptime
Today
US15 Operational
90 days ago
99.97 % uptime
Today
Endpoint Backup V2 Operational
90 days ago
99.95 % uptime
Today
Backup Operational
90 days ago
99.92 % uptime
Today
Agent Registration Operational
90 days ago
99.97 % uptime
Today
Restore Operational
90 days ago
99.97 % uptime
Today
Graphus Operational
90 days ago
99.93 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services ? Operational
90 days ago
100.0 % uptime
Today
KaseyaOne ? Operational
90 days ago
99.61 % uptime
Today
Kaseya.com ? Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
98.6 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
99.88 % uptime
Today
Web Application Operational
90 days ago
99.84 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Integrations Operational
90 days ago
99.9 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Passly Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
100.0 % uptime
Today
CyberHawk Operational
90 days ago
100.0 % uptime
Today
Email2Ticket Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Network Detective Operational
90 days ago
100.0 % uptime
Today
VulScan Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
RocketCyber Operational
90 days ago
99.92 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.85 % uptime
Today
SaaS Alerts Operational
90 days ago
100.0 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Traverse Under Maintenance
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Partial Outage
90 days ago
99.91 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
100.0 % uptime
Today
DENC - Denver, CO Operational
90 days ago
100.0 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
100.0 % uptime
Today
UTMSP Operational
90 days ago
100.0 % uptime
Today
backup.net Operational
90 days ago
100.0 % uptime
Today
Vorex ? Operational
90 days ago
99.97 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Major Outage
90 days ago
99.96 % uptime
Today
US - IAD2VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA29 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 ? Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS05 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS06 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS08 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS09 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS12 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS16 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS17 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS19 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS20 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS22 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS24 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS25 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS26 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS27 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS28 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS29 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS34 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS35 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS36 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS37 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS38 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS39 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS40 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS41 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS42 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS43 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS44 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS46 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS47 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS48 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS49 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA109 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA110 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA111 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA120 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA129 ? Operational
90 days ago
100.0 % uptime
Today
Aquila ? Operational
90 days ago
100.0 % uptime
Today
Lynx01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - EU01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA02 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA03 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA04 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA05 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA06 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA07 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA08 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA09 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA10 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA11 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA12 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA13 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA14 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA15 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA16 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA17 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA20 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS01 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS03 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS07 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS10 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS11 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS14 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS18 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS23 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS30 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS32 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS33 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS45 ? Operational
90 days ago
100.0 % uptime
Today
EU - VSA114 ? Operational
90 days ago
100.0 % uptime
Today
EU-TRIAL1002 ? Operational
90 days ago
100.0 % uptime
Today
EU-VSA128 ? Operational
90 days ago
100.0 % uptime
Today
ELOQUIO ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - ALBATROSS ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - RSSPRM ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA139 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA140 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA144 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA145 ? Operational
90 days ago
100.0 % uptime
Today
SYD2-TRIAL1003 ? Operational
90 days ago
100.0 % uptime
Today
AU - Genesis ? Operational
90 days ago
100.0 % uptime
Today
AU - GONG001 ? Operational
90 days ago
100.0 % uptime
Today
AU-OTA ? Operational
90 days ago
100.0 % uptime
Today
US - Noc-Assist ? Operational
90 days ago
100.0 % uptime
Today
US - Phoenix ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE ? Operational
90 days ago
100.0 % uptime
Today
US - RIM DQ ? Operational
90 days ago
100.0 % uptime
Today
US - SAAS15 ? Operational
90 days ago
100.0 % uptime
Today
US - TRIAL1001 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA118 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA119 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA121 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA122 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA125 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA126 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA130 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA131 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA132 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA133 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA134 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA135 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA136 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA138 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA141 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA142 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA143 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA146 ? Operational
90 days ago
100.0 % uptime
Today
US - Wakanda ? Operational
90 days ago
100.0 % uptime
Today
US-EBS01 ? Operational
90 days ago
100.0 % uptime
Today
US-EDATECH01 ? Operational
90 days ago
100.0 % uptime
Today
US-GSENTKASEYA01 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA123 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA124 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA127 ? Operational
90 days ago
100.0 % uptime
Today
Gemini01 ? Operational
90 days ago
100.0 % uptime
Today
Leo06 ? Operational
90 days ago
100.0 % uptime
Today
Leo45 ? Operational
90 days ago
100.0 % uptime
Today
PHILKAS01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine02 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US02 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda04 ? Operational
90 days ago
100.0 % uptime
Today
CyberTek ? Operational
90 days ago
100.0 % uptime
Today
Cygnus01 ? Operational
90 days ago
100.0 % uptime
Today
Cygnus04 ? Operational
90 days ago
100.0 % uptime
Today
Draco01 ? Operational
90 days ago
100.0 % uptime
Today
US -RIM CE2 Operational
90 days ago
100.0 % uptime
Today
US - CGSINC Operational
90 days ago
100.0 % uptime
Today
US - ABCPES ? Operational
90 days ago
100.0 % uptime
Today
US - Revan01 ? Operational
90 days ago
100.0 % uptime
Today
US - Revan02 ? Operational
90 days ago
100.0 % uptime
Today
US - ABCPES02 ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE3 Operational
90 days ago
100.0 % uptime
Today
Kaseya Software Deployment and Update Major Outage
90 days ago
93.8 % uptime
Today
VSA 10 Operational
90 days ago
99.95 % uptime
Today
APAC Operational
90 days ago
99.82 % uptime
Today
EU Operational
90 days ago
99.89 % uptime
Today
US Operational
90 days ago
99.78 % uptime
Today
US - Andromeda10 Operational
90 days ago
99.98 % uptime
Today
EU - Andromeda10 ? Operational
90 days ago
100.0 % uptime
Today
APAC-Hosted-1 ? Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
US - Remote Control Operational
90 days ago
100.0 % uptime
Today
EU - Remote Control Operational
90 days ago
100.0 % uptime
Today
APAC - Remote Control Operational
90 days ago
100.0 % uptime
Today
downloads.datto.com Operational
90 days ago
100.0 % uptime
Today
https://download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Traverse Network Monitoring - End of Life Notice Oct 13, 2025 10:00-13:00 EDT

Update - Maintenance started.
Oct 13, 2025 - 10:00 EDT
Scheduled - Update - Due to customer requests for additional migration time, the Traverse EOL date has been extended to October 13, 2025. This is the final extension - no further delays will be granted. Oct 13, 2025

Scheduled - Traverse platform will reach End of Life on October 13, 2025.

Customer Impact:

All Traverse monitoring, alerting, and management capabilities will be unavailable after October 13, 2025

No support, updates, or access will be provided after the EOL date

This extension is final - no additional time will be granted beyond October 13

Migration Options: Kaseya offers two modern alternatives with enhanced networking capabilities:

Kaseya VSA 10 - Advanced network monitoring with automated discovery and SNMP monitoring

Datto RMM - Real-time network discovery with integrated patch management

Next Steps: Contact your Account Manager immediately to discuss migration options and schedule platform trials. Data exports and migration planning must be completed by October 13, 2025.

Oct 13, 2025 00:00 - Oct 13, 2025 23:59 EDT

Sep 25, 2025 - 13:09 EDT

RMM - Vidal (US East) - Platform Maintenance Dec 2, 2025 04:00-05:00 EST

Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 27, 2025 - 08:02 EST

Datto BCDR Cloud Server Updates - All Regions - Phase 1 Dec 2, 2025 08:00 - Dec 12, 2025 17:00 EST

We will be performing updates to our cloud servers across all global data centers, beginning on Monday, December 1st, 2025, at 8 AM EST, and continuing through December 12th, 2025, as necessary (Phase 1).

During the maintenance period, each cloud server will be updated and rebooted, temporarily disabling off-site sync operations and the ability to perform cloud restores.

Note: Existing [running] cloud virtualizations will not be affected during Phase 1 of this maintenance.

Information about additional maintenance periods, as needed, will be posted here.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 26, 2025 - 08:59 EST

Autotask PSA - DE1 , EU1 - Maintenance Notice Dec 2, 2025 16:00-16:15 EST

We will be performing maintenance to Autotask PSA on Tuesday, December 2nd starting at 4:00pm ET for an estimated 15 minutes.

During this maintenance window, Autotask may be slow or unresponsive.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Dec 01, 2025 - 16:58 EST

Datto RMM - Syrah (APAC) - 14.7.0 Release Dec 3, 2025 05:00-09:00 EST

We are excited to announce the Datto RMM 14.7.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.7.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.7.0.htm

Posted on Dec 01, 2025 - 08:35 EST

RMM - Pinotage (EU1) - Platform Maintenance Dec 3, 2025 13:00-14:00 EST

In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Posted on Nov 27, 2025 - 08:08 EST

Datto SaaS Protection - Pod 'use1-saas-p3' - Maintenance Notice Dec 4, 2025 01:00-11:00 EST

We will be performing routine database maintenance to Datto SaaS Protection pod 'use1-saas-p3' on Thursday December 4th starting at 01:00 AM EST for an estimated 8-10 hours.

During this maintenance window customers hosted on pod 'use1-saas-p3' will experience downtimes to systems and related services to Datto SaaS Protection including:

Account Login
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Dec 01, 2025 - 09:54 EST

RMM - Zinfandel (US West) - Platform Maintenance Dec 4, 2025 04:00-05:00 EST

In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Posted on Nov 27, 2025 - 08:10 EST

Autotask PSA - Data Warehouse - Maintenance Notice Dec 4, 2025 14:00-18:00 EST

We will be performing a routine maintenance to our Data Warehouse SQL Servers on December 4th, starting at 14:00 for an estimated 4 hours.

During this maintenance window, Data Warehouses may be unavailable.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 03:23 EST

Datto RMM - Vidal (US East) - 14.7.0 Release Dec 8, 2025 03:00-07:00 EST

We are excited to announce the Datto RMM 14.7.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.7.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.7.0.htm

Posted on Dec 01, 2025 - 08:39 EST

RMM - Merlot (EU2) - Platform Maintenance Dec 8, 2025 13:00-14:00 EST

In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Posted on Nov 27, 2025 - 08:17 EST

Autotask PSA - EU1, DE1, UK01, UK02, UK03 - Maintenance Notice Dec 8, 2025 16:00-17:00 EST

We will be performing a routine maintenance to Autotask PSA on December 8th, starting at 16:00 for an estimated 1 hour.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 03:26 EST

Autotask PSA - AE01, AE02, AE03, AW01, AW02 - Maintenance Notice Dec 8, 2025 22:00-23:00 EST

We will be performing a routine maintenance to Autotask PSA on December 8th, starting at 22:00 for an estimated 1 hour.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 03:29 EST

Datto RMM - Concord (US East) - 14.7.0 Release Dec 9, 2025 03:00-07:00 EST

We are excited to announce the Datto RMM 14.7.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.7.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.7.0.htm

Posted on Dec 01, 2025 - 08:41 EST

Autotask PSA - AU01, AU02 - Maintenance Notice Dec 9, 2025 09:00-09:30 EST

We will be performing a routine maintenance to Autotask PSA on December 9th, starting at 09:00 for an estimated 30 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 03:35 EST

Autotask PSA - DE1, EU1, PREU - Maintenance Notice Dec 9, 2025 16:00-16:45 EST

We will be performing a routine maintenance to Autotask PSA on December 9th, starting at 16:00 for an estimated 45 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 03:39 EST

Autotask PSA - AE01, AE02, AW01, AW02, AW03, ES02, LR01, PR01 - Maintenance Notice Dec 9, 2025 22:00-23:00 EST

We will be performing a routine maintenance to Autotask PSA on December 9th, starting at 22:00 for an estimated 1 hour.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 03:57 EST

Autotask PSA - AU01 - Maintenance Notice Dec 10, 2025 09:00-09:30 EST

We will be performing a routine maintenance to Autotask PSA on December 10th, starting at 09:00 for an estimated 30 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 04:15 EST

Datto RMM - Pinotage (EU1) - 14.7.0 Release Dec 10, 2025 12:00-16:00 EST

We are excited to announce the Datto RMM 14.7.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.7.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.7.0.htm

Posted on Dec 01, 2025 - 08:45 EST

Autotask PSA - EU1 - Maintenance Notice Dec 10, 2025 16:00-16:45 EST

We will be performing a routine maintenance to Autotask PSA on December 10th, starting at 16:00 for an estimated 45 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 04:18 EST

Autotask PSA - AE01, AE02, AE03, AT01, LR01, AW01, AW02, AW04, ES01 - Maintenance Notice Dec 10, 2025 22:00-23:00 EST

We will be performing a routine maintenance to Autotask PSA on December 10th, starting at 22:00 for an estimated 1 hour.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 04:22 EST

Datto RMM - Zinfandel (US West) - 14.7.0 Release Dec 11, 2025 03:00-07:00 EST

We are excited to announce the Datto RMM 14.7.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.7.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.7.0.htm

Posted on Dec 01, 2025 - 08:47 EST

Autotask PSA - AU01 - Maintenance Notice Dec 11, 2025 09:00-09:30 EST

We will be performing a routine maintenance to Autotask PSA on December 11th, starting at 09:00 for an estimated 30 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 05:02 EST

Autotask PSA - DE1, EU1 - Maintenance Notice Dec 11, 2025 16:00-16:45 EST

We will be performing a routine maintenance to Autotask PSA on December 11th, starting at 16:00 for an estimated 45 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 05:04 EST

Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance Notice Dec 11, 2025 22:00-23:00 EST

We will be performing a routine maintenance to Autotask PSA on December 11th, starting at 22:00 for an estimated 1 hour.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 05:08 EST

Autotask PSA - AU01 - Maintenance Notice Dec 12, 2025 09:00-09:30 EST

We will be performing a routine maintenance to Autotask PSA on December 12th, starting at 09:00 for an estimated 30 minutes.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Posted on Nov 17, 2025 - 05:11 EST

Datto RMM - Merlot (EU2) - 14.7.0 Release Dec 15, 2025 12:00-16:00 EST

We are excited to announce the Datto RMM 14.7.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.7.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.7.0.htm

Posted on Dec 01, 2025 - 08:50 EST
Dec 2, 2025

No incidents reported today.

Dec 1, 2025
Resolved - This incident has been resolved.
Dec 1, 22:24 EST
Investigating - We are aware of a problem where Endpoint Backup v2 assets appear offline in UniView, agent check-ins time out, and scheduled backups fail to run across all regions.

The Kaseya R&D Team is currently investigating this issue

Dec 1, 20:45 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 16:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 16:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Monday, December 1st starting at 4pm ET for an estimated 5 minutes.

During this maintenance window Autotask may be slow or unresponsive.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 25, 13:01 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 04:00 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 27, 08:00 EST
Nov 30, 2025
Postmortem - Read details
Dec 1, 09:45 EST
Resolved - This incident has been resolved.
Nov 30, 13:10 EST
Monitoring - A fix has been implemented. Platform is accessible again. We continue to monitor. Thank you for your patience as we addressed behind the scenes.
Nov 30, 13:01 EST
Identified - We are currently investigating and working on an issue that prevents access to the Vorex platform. We will provide provides updates as we get them from our Engineering team. Thank you for your patience as we address the issue.
Nov 30, 12:35 EST
Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 07:00 EST
Scheduled - On Saturday, 29th November, maintenance is scheduled on the mentioned servers, between 7:00 AM and 11:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Nov 27, 16:55 EST
Completed - The scheduled maintenance has been completed.
Nov 29, 00:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 EST
Scheduled - On Saturday, 29th November, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Nov 27, 10:49 EST
Nov 28, 2025
Resolved - The Kaseya R&D team has identified and resolved the issue.

Service has been restored to normal functions.

Nov 28, 12:36 EST
Investigating - We are aware of a problem where there is an impact in our Datto Workplace and Datto File Protection Portal.

The Kaseya R&D Team is investigation that situation at this time.

Nov 28, 12:17 EST
Nov 27, 2025
Resolved - This release has been validated and all systems are now operational.
Nov 27, 18:57 EST
Investigating - We are currently updating all Kaseya Quote Manager systems, a brief downtime period is expected.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 27, 18:46 EST
Resolved - This incident has been resolved.

Please note, the custom text descriptions may still be missing from any affected quotes that have had a new version saved recently. To repopulate the full descriptions, you can edit the quote and restore it to a previous version using the version history tool. Please feel free to contact our Support team if you would like assistance with these steps.

Nov 27, 11:44 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 10:10 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 05:56 EST
Update - Product Management has engaged Engineering regarding this issue.
Nov 27, 01:43 EST
Update - We are continuing to investigate this issue.
Nov 26, 21:23 EST
Investigating - We are aware of a problem where custom text entered into the product title on quotes that were saved previously are now missing.

The Kaseya R&D Team is actively investigating this issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 26, 21:11 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 10:26 EST
Update - Maintenance has been extended until 10:30 AM EST.
Nov 27, 09:14 EST
Update - Maintenance has been extended until 9:30 AM EST.
Nov 27, 08:07 EST
Update - Maintenance has been extended until 8:00 AM EST.
Nov 27, 07:18 EST
Update - Maintenance has been extended until 7:30 AM EST.
Nov 27, 06:47 EST
Update - Maintenance has been extended until 7:00 AM EST.
Nov 27, 04:54 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 03:00 EST
Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable.

Maintenance Schedule:
Version: Release v2.58
Start Time: Thursday, 27th November 2025 at 3:00 AM (EST)
Duration: Approximately 3 hours

What You Need to Know:
- Service Availability: During this maintenance period, we may experience some UI disruptions.

- Affected Components: KaseyaOne platform

Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations.

Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket

Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively

Nov 26, 17:09 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 10:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 09:50 EST
Scheduled - Maintenance Type: Kaseya Quote Manager Release.

Release Number: v25.19.1

Purpose: This is a Minor Release deployment.

Impact: The app may be briefly unavailable for up to 5 minutes.

Nov 27, 09:44 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 08:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 05:00 EST
Scheduled - On Thursday, November 27th, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

Nov 26, 12:00 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 05:01 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 26, 12:41 EST
Nov 26, 2025
Completed - Maintenance Completed.
Nov 26, 22:13 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 21:00 EST
Scheduled - On Wednesday, November 26th, System maintenance is scheduled for the mentioned servers between 09:00 PM and 01:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 25, 12:04 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 16:22 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:00 EST
Scheduled - On Wednesday, November 26th, System maintenance is scheduled for the mentioned servers between 03:00 PM and 07:00 PM ET.

During this maintenance, access to the UI will be interrupted for a period of 30 Mins.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 25, 12:01 EST
Resolved - This incident has been resolved.
Nov 26, 13:19 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 13:07 EST
Update - We are continuing to work on a fix for this issue.
Nov 26, 12:04 EST
Identified - We are aware of a problem where SaaS Protection customers hosted on node ‘use1-bfyii-612' are unable to access their accounts and experiencing a disruption of their SaaS Protection services.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 26, 10:07 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 13:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 12:00 EST
Scheduled - On Wednesday, November 26th, System maintenance is scheduled for the mentioned servers between 12:00 PM and 03:00 PM ET.

During this maintenance, access to the UI will be interrupted for a period of 30 Mins.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 25, 11:50 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 20, 10:04 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 EST
Scheduled - Maintenance Type: Kaseya Quote Manager Release.

Release Number: v25.19

Purpose: This is a Minor Release deployment.

Impact: The app may be briefly unavailable for up to 5 minutes.

Nov 26, 05:36 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 EST
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2025.6

Purpose: We are excited to announce the PSA 2025.6 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2025.6ReleaseNotes.htm

Nov 18, 12:02 EST
Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 16:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 15:00 EST
Scheduled - On Tuesday, November 25th, System maintenance is scheduled for mentioned servers, between 03:00 PM and 06:00 PM ET.

During this maintenance, we will be updating the VSA10 version from 10.22 to 10.23. However, the anticipated downtime is minimal.

Release Notes: https://help.vsa10.kaseya.com/help/Content/0-Home/release-notes/2025/10.23.htm

We apologize for any inconvenience.

- Cloud Operations Team

Nov 24, 15:58 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 16:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 13:00 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 20, 10:10 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 10:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Tuesday, November 25th starting at 10am ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:47 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 13:22 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 12:00 EST
Scheduled - On Tuesday, November 25th, System maintenance is scheduled for mentioned servers, between 12:00 PM and 03:00 PM ET.

During this maintenance, we will be updating the VSA10 version from 10.22 to 10.23. However, the anticipated downtime is minimal.

Release Notes: https://help.vsa10.kaseya.com/help/Content/0-Home/release-notes/2025/10.23.htm

We apologize for any inconvenience.

- Cloud Operations Team

Nov 24, 15:54 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:00 EST
Scheduled - We will be performing a routine maintenance to the Data Warehouse on Tuesday November 25th starting at 7am ET for an estimated 5 hours.

During this maintenance window you may experience delays with Data Warehouse.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 19, 13:13 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 EST
Scheduled - Maintenance Type: Kaseya Quote Manager Release.

Release Number: v25.19

Purpose: This is a Minor Release deployment.

Impact: The app may be briefly unavailable for up to 5 minutes.

Nov 25, 05:47 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:01 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 20, 09:58 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 22:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Monday, November 24th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:45 EST
Nov 24, 2025
Completed - The scheduled maintenance has been completed.
Nov 24, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 13:00 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 24th, 2025 starting at 6:00 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 18, 15:15 EST
Completed - The scheduled maintenance has been completed.
Nov 24, 16:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 16:01 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Monday November 24th starting at 4pm ET for an estimated 20 minutes.

During this maintenance window, customers can expect a brief interruption in service (up to 10 minutes)

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 21, 14:14 EST
Completed - The scheduled maintenance has been completed.
Nov 24, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 13:01 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 20, 09:56 EST
Resolved - This incident has been resolved.
Nov 24, 15:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 12:18 EST
Investigating - We are aware of a problem where partners in the America East 2 region are experiencing delays in processing incoming email.

The Kaseya R&D Team is investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 24, 11:11 EST
Resolved - This incident has been resolved.
Nov 24, 13:00 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 09:34 EST
Update - We are continuing to investigate this issue.
Nov 24, 02:31 EST
Investigating - We are currently aware of a problem where some Datto SaaS Protection customers hosted on node 'aue1-bfyii-1533' are experiencing degraded backup performance for all services.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 24, 02:29 EST
Completed - The scheduled maintenance has been completed.
Nov 24, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 04:00 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 20, 09:54 EST
Completed - The scheduled maintenance has been completed.
Nov 24, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Sunday, November 23rd starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:42 EST
Nov 23, 2025
Nov 22, 2025
Completed - The scheduled maintenance has been completed.
Nov 22, 10:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 07:01 EST
Scheduled - On Saturday, 22nd November, maintenance is scheduled on the mentioned servers, between 07:00 AM and 11:00 AM ET.

During this maintenance, we will be deploying a new patch version VSA 9.5.25 and agents will be automatically updated to the latest version.

Release Notes with fixes are available.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Nov 21, 12:04 EST
Completed - The scheduled maintenance has been completed.
Nov 22, 10:04 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 07:00 EST
Scheduled - On Saturday, 22nd November, maintenance is scheduled on the mentioned servers, between 7:00 AM and 11:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team

Nov 21, 09:39 EST
Completed - The scheduled maintenance has been completed at 4:00 AM EST.
Nov 22, 10:04 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 00:00 EST
Scheduled - On Saturday, November 22nd, BMS and Vorex servers will be patched to v5.52.0 between 12:00 AM and 4:00 AM ET.

Downtime is expected during the update, and access to the UI may not be available.

Release Notes

We apologize for any inconvenience.

- Cloud Operations Team

Nov 19, 16:05 EST
Nov 21, 2025
Completed - The scheduled maintenance has been completed.
Nov 21, 17:08 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 15:00 EST
Scheduled - On Friday, November 21st, System maintenance is scheduled for the mentioned servers between 03:00 PM and 08:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 21, 11:22 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 12:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 10:00 EST
Scheduled - On Friday, November 21st, BMS APAC servers will be patched to v5.52.0 between 10:00 AM and 2:00 PM ET.

Downtime is expected during the update, and access to the UI may not be available.

Release Notes

We apologize for any inconvenience.

- Cloud Operations Team

Nov 19, 15:43 EST
Resolved - This incident has been resolved.
Nov 21, 09:54 EST
Update - Our R&D team has completed deployment of the hotfix to all regions and are monitoring for any other issues.
Nov 21, 08:00 EST
Monitoring - Our R&D team has started deployment of the hotfix to address this issue and are closely monitoring progress.
Nov 20, 15:14 EST
Identified - A hotfix to address the issue has been developed and is being prepared for deployment.
Nov 20, 13:41 EST
Investigating - We are aware of a problem where, due to a UI issue, SaaS Protection customers are unable to select older snapshots for export/restore.

The Kaseya R&D Team has identified the issue and are actively working to deploy a hotfix to restore functionality.

In the meantime our Support team has been supplied with a workaround and can assist with recovery of historical snapshots as needed. If you require assistance with this, please create a ticket with our Support team.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 20, 10:56 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Thursday, November 20th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:32 EST
Nov 20, 2025
Completed - The scheduled maintenance has been completed.
Nov 20, 20:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 EST
Scheduled - On Thursday, November 20th, System maintenance is scheduled for the mentioned servers between 08:00 PM and 10:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 20, 12:28 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 16:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Thursday November 20th starting at 4pm ET for an estimated 20 minutes.

During this maintenance window, customers may experience 1 brief interruption in service (up to 10 minutes).

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 19, 15:33 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 16:08 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 15:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 20, 11:45 EST
Scheduled - On Thursday, November 20th, System maintenance is scheduled for the mentioned servers between 03:00 PM and 06:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 20, 05:02 EST
Resolved - This incident has been resolved.
Nov 20, 14:47 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 13:13 EST
Investigating - We are aware of a problem where partner-initiated device migrations through the Datto Partner Portal are currently queuing but not progressing to completion.



The Kaseya R&D Team is currently investigating the issue and working towards a resolution.



In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 20, 10:56 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup and Endpoint Backup for PCs in the US East region on November 20th, 2025 starting at 2:00 PM UTC for an estimated 4 hours.


During this maintenance window you may experience an impact to systems and related services to Backups, Restores, Verifications and New Agent Registrations.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 18, 15:39 EST
Completed - This maintenance has been cancelled.
Nov 20, 12:40 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 12:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 20, 11:44 EST
Scheduled - On Thursday, November 20th, System maintenance is scheduled for the mentioned servers between 12:00 PM and 03:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.

-Cloud Operations Team

Nov 20, 04:59 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 10:00 EST
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.5.4

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/210263?utm_source=community-share#Comment_210263

Nov 17, 10:18 EST
Resolved - This incident has been resolved.
Nov 20, 10:57 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 09:46 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 08:35 EST
Investigating - We are currently aware of an issue where some Datto SaaS Protection partners in the AUE region are unable to perform recovery tasks for certain clients.

The Kaseya R&D Team is actively investigating.

Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

Nov 19, 19:42 EST
Resolved - This incident has been resolved.
Nov 20, 08:48 EST
Investigating - We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected.

The Kaseya R&D Team is actively investigating.

Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

Nov 19, 20:19 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 08:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:01 EST
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 20th November 2025, between 5:00 AM to 8:00 AM ET.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.

Nov 19, 14:56 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 EST
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect that devices will reconnect, CSM and Agent Browser sessions may be closed, and there will be a brief period of slow down in functionality.

Nov 19, 12:00 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Wednesday, November 19th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:30 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 01:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:02 EST
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA

Número de la versión: 2025.5.4

Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/help-learning/discussion/comment/210263?utm_source=community-share#Comment_210263

Nov 17, 10:17 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 EST
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.5.4

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/210263?utm_source=community-share#Comment_210263

Nov 17, 10:16 EST
Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 20:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:00 EST
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2025.5.4

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/help-learning/discussion/comment/210263?utm_source=community-share#Comment_210263

Nov 17, 10:14 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 20:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:01 EST
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.5.4

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/210263?utm_source=community-share#Comment_210263

Nov 17, 10:13 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 19:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 13:30 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 19th, 2025 starting at 6:30 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 18, 15:14 EST
Postmortem - Read details
Nov 24, 11:38 EST
Resolved - This incident has been resolved.
Nov 19, 09:31 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 05:20 EST
Update - The R&D team continues to work on a fix for this issue. The issue is present on the APAC, EU, and US regions at this time.
Nov 18, 21:41 EST
Update - The R&D team have identified ways to mitigate the problem. We are still investigating the root cause to develop a permanent fix.
Nov 18, 17:31 EST
Update - We are continuing to work on a fix for this issue.
Nov 18, 16:50 EST
Update - We are continuing to work on a fix for this issue.
Nov 18, 15:45 EST
Update - We are continuing to work on a fix for this issue.
Nov 18, 14:28 EST
Identified - The issue has been identified and the R&D and Operations teams are working with our vendor, Cloudflare, to resolve the issue.
Nov 18, 13:03 EST
Update - We are continuing to investigate this issue.
Nov 18, 12:12 EST
Investigating - We are aware of an intermittent problem where users receive an error when attemtping to login and/or navigate the VSA10 Web Application.

The Kaseya R&D Team is investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 18, 12:09 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Tuesday, November 18th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:25 EST
Nov 18, 2025
Completed - The scheduled maintenance has been completed.
Nov 18, 16:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 16:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Tuesday, November 18th starting at 4pm ET for an estimated 20 minutes.

During this maintenance window you may experience brief intermittent downtimes to systems and related services.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 17, 16:24 EST
Postmortem - Read details
Nov 20, 15:27 EST
Resolved - This incident has been resolved.
Nov 18, 10:30 EST
Monitoring - Cloudflare have implemented a fix for the issue:
- Graphus Login is restored and working as expected.
- Navigation on downloads.datto[.]com is restored and working as expected.

We are monitoring the fix. For more details please see: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Nov 18, 10:00 EST
Update - We have observed a CloudFlare outage which is causing these downstream impacts to our Products:

- Graphus users are not able to login and receive an "Internal Server Error" from Cloudflare
- Navigation issues are observed on "downloads.datto.com" but file and image downloads remain fully functional.

CloudFlare has provided an update: They have deployed a fix and are still working to remediate broader impacts.
For more details please see: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Nov 18, 09:42 EST
Identified - We are aware of a problem where users cannot log into Graphus due to an "Internal Server Error".

This error is caused by a service degradation in CloudFlare, which Graphus relies on.
More information from CloudFlare can be found here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Subscribe to the Kaseya Status Page for up-to-date information on how Graphus is impacted here https://status.kaseya.com/

Nov 18, 08:41 EST
Resolved - This incident has been resolved.
Nov 18, 08:59 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 14:20 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 11:56 EST
Investigating - We are aware of a problem where Agent Management Services are down.

The Kaseya R&D Team is currently investigating

Subscribe to the Kaseya Status Page for up-to-date information at Kaseya Inc Status

Nov 17, 07:57 EST
Resolved - This incident has been resolved.
Nov 18, 08:26 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 16:11 EST
Update - We are continuing to work on a fix for this issue.
Nov 15, 10:45 EST
Identified - We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-2984' are unable to access their accounts and experiencing a disruption of their SaaS Protection services.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Nov 14, 13:17 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 EST
Scheduled - We will be performing a routine maintenance to Autotask PSA on Monday, November 17th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Nov 10, 11:23 EST