Identified - The issue has been identified and a fix is being implemented.
Apr 01, 2025 - 14:01 EDT
Investigating - We are aware of a problem where DBMA Restores to Azure from the Cloud Siris Device can fail due to a "502 Bad Gateway" error.


The Kaseya R&D Team is currently investigating this issue and working towards a resolution.


Workaround:
Utilize the Image Export and import the data into Microsoft Azure.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 31, 2025 - 10:20 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 01, 2025 - 13:52 EDT
Investigating - We are aware of a problem where New Access Points are not able to check-in to Network Manager.


The Kaseya R&D Team is currently investigating this issue.


In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 28, 2025 - 14:20 EDT
Investigating - We are aware of a problem with Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold.


The Kaseya R&D Team has identified the problem and is actively investigating a resolution. We will provide an ETA for resolution as soon as more information becomes available.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 31, 2025 - 10:54 EDT
Investigating - We are aware of a problem where local virtualizations of encrypted agents can fail to boot on the latest device version (IBU).


The Kaseya R&D Team is currently investigating this issue and working towards a resolution.


In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 31, 2025 - 10:37 EDT
Identified - We are aware of a problem where Datto Workplace file uploads can be delayed for files over 10MB.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 27, 2025 - 16:24 EDT
Investigating - We are aware of a problem where users intermittently receive an error when attempting to log into their portal.

The Kaseya R&D Team is currently investigating this issue. We will post an update as soon as the cause is identified.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 27, 2025 - 15:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2025 - 15:30 EDT
Scheduled - We will be performing extended maintenance on the below listed SaaS Protection V2 nodes located in the Australia East region which is expected to take an estimated 2 weeks to complete.

This maintenance will require daily backups for customers hosted on the listed nodes to be reduced from 3x per day to 1x per day.

'aue1-bfyii-1281'
'aue1-bfyii-1697'
'aue1-bfyii-1866'
'aue1-bfyii-646'
'aue1-bfyii-743'

We will provide additional updates as maintenance progresses.

Thank you for your understanding.

Mar 11, 2025 15:30 - Apr 15, 2025 15:30 EDT
Update - After R&D implemented additional configuration changes on pod 'des1-saas-p0', backup success rates for SharePoint services have remained at normal levels.

The R&D team is continuing to monitor, and backups are expected to be increased from 2x per day back to 3x per day again soon.

Mar 27, 2025 - 11:38 EDT
Update - SharePoint backup performance has stabilized after the latest changes implemented by the R&D team.

We are continuing to monitor.

Mar 07, 2025 - 16:40 EST
Update - Daily backup frequency for the pod has been reduced again from 3x per day to 2x per day to allow SharePoint services to catch up after some backup performance degradation was observed.

The R&D team is continuing to monitor.

Mar 05, 2025 - 11:09 EST
Update - SharePoint backup success rates remain stable after the changes implemented by the R&D team yesterday.

We are continuing to monitor.

Mar 04, 2025 - 11:43 EST
Update - SharePoint backup success rates have stabilized and the R&D team will be changing the backup frequency for customers hosted on the pod from 1x per day back to 3x per day.

The R&D team is actively monitoring the results of the changes.

Mar 03, 2025 - 16:34 EST
Update - The R&D team has implemented additional configuration changes and will decrease the daily backup frequency for customers hosted on the pod from 3x per day to 1x per day over the weekend to allow the service to catch up.

The R&D team will be actively monitoring the results of the changes and we expect daily backups to be increased back to 3x per day early next week.

Feb 28, 2025 - 11:31 EST
Update - Additional configuration changes have been implemented to continue addressing the SharePoint backup performance degradation affecting some customers hosted on the pod and we are continuing to monitor.
Feb 26, 2025 - 16:16 EST
Update - The Kaseya R&D Team has implemented additional configuration changes to continue addressing the SharePoint backup performance degradation affecting some customers hosted on the pod and we are continuing to monitor.
Feb 24, 2025 - 16:28 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 2025 - 16:30 EST
Identified - We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are experiencing degraded backup performance for SharePoint services.


The Kaseya R&D Team has identified the issue and is working to resolve it.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Feb 21, 2025 - 12:50 EST
Investigating - We are aware of a problem where DBMA and DEBDR devices can timeout expanding the server side storage pool.


The Kaseya R&D Team is currently investigating this issue.


In the meantime our Support team can assist in mitigating this issue. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at :

Datto Backup for Microsoft Azure: +1 (475) 288-9601
Datto Endpoint Backup with Disaster Recovery: +1 (475) 288-1991


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 10, 2025 - 11:27 EDT
Identified - We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance.

Our team is working to restore the functionality on the affected instances at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Oct 25, 2024 - 15:36 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Kaseya 365 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Rocketcyber Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
99.99 % uptime
Today
Limited Release Operational
90 days ago
100.0 % uptime
Today
America East Operational
90 days ago
100.0 % uptime
Today
America East 2 Operational
90 days ago
100.0 % uptime
Today
America East 3 Operational
90 days ago
99.96 % uptime
Today
America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
99.96 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
99.94 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Connectbooster Degraded Performance
90 days ago
99.89 % uptime
Today
Portal Degraded Performance
90 days ago
99.56 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Partial Outage
90 days ago
99.94 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
100.0 % uptime
Today
Recovery Partial Outage
90 days ago
99.44 % uptime
Today
Device Web UI Operational
90 days ago
100.0 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Device Hardware Degraded Performance
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Partial Outage
90 days ago
98.67 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Partial Outage
90 days ago
92.54 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Partial Outage
90 days ago
99.52 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Partial Outage
90 days ago
98.13 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Partial Outage
90 days ago
92.54 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto File Protection Operational
90 days ago
100.0 % uptime
Today
US8 Operational
90 days ago
100.0 % uptime
Today
EU10 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU12 Operational
90 days ago
100.0 % uptime
Today
AU14 Operational
90 days ago
100.0 % uptime
Today
CA13 Operational
90 days ago
100.0 % uptime
Today
US9 Operational
90 days ago
100.0 % uptime
Today
US17 Operational
90 days ago
100.0 % uptime
Today
Datto Partner Portal Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Status Components Operational
90 days ago
100.0 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Partial Outage
90 days ago
99.78 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
99.92 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Partial Outage
90 days ago
98.58 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
99.98 % uptime
Today
Pinotage (EU1) Operational
90 days ago
100.0 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.97 % uptime
Today
Zinfandel (US West) Operational
90 days ago
100.0 % uptime
Today
Concord (US East) Operational
90 days ago
100.0 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.91 % uptime
Today
Vidal (US East) Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
100.0 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Backups Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Console Login Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Seat Management Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
100.0 % uptime
Today
Datto Workplace Degraded Performance
90 days ago
100.0 % uptime
Today
AU5 Degraded Performance
90 days ago
100.0 % uptime
Today
CA3 Degraded Performance
90 days ago
100.0 % uptime
Today
EU2 Degraded Performance
90 days ago
100.0 % uptime
Today
EU4 Degraded Performance
90 days ago
100.0 % uptime
Today
EU7 Degraded Performance
90 days ago
100.0 % uptime
Today
EU16 Degraded Performance
90 days ago
100.0 % uptime
Today
US1 Degraded Performance
90 days ago
100.0 % uptime
Today
US6 Degraded Performance
90 days ago
100.0 % uptime
Today
US15 Degraded Performance
90 days ago
100.0 % uptime
Today
Endpoint Backup V2 Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Restore Operational
90 days ago
100.0 % uptime
Today
Graphus Operational
90 days ago
100.0 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services ? Operational
90 days ago
100.0 % uptime
Today
KaseyaOne ? Operational
90 days ago
99.67 % uptime
Today
Kaseya.com ? Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
99.74 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
99.94 % uptime
Today
Web Application Operational
90 days ago
99.83 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Passly Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
99.99 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
100.0 % uptime
Today
CyberHawk Operational
90 days ago
100.0 % uptime
Today
Email2Ticket Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Network Detective Operational
90 days ago
100.0 % uptime
Today
VulScan Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.94 % uptime
Today
RocketCyber Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
SaaS Alerts Operational
90 days ago
100.0 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Traverse Operational
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Operational
90 days ago
100.0 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
99.01 % uptime
Today
DENC - Denver, CO Operational
90 days ago
100.0 % uptime
Today
DUB - Dublin, IE Operational
90 days ago
100.0 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
LHR2 - London, UK Operational
90 days ago
88.99 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
SYD2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
100.0 % uptime
Today
UTMSP Operational
90 days ago
99.84 % uptime
Today
backup.net Operational
90 days ago
99.84 % uptime
Today
Vorex ? Operational
90 days ago
100.0 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA29 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 ? Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS05 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS06 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS08 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS09 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS12 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS16 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS17 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS19 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS20 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS22 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS24 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS25 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS26 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS27 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS28 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS29 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS34 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS35 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS36 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS37 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS38 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS39 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS40 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS41 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS42 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS43 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS44 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS46 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS47 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS48 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS49 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA109 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA110 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA111 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA120 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA129 ? Operational
90 days ago
100.0 % uptime
Today
Aquila ? Operational
90 days ago
100.0 % uptime
Today
Lynx01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - EU01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA02 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA03 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA04 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA05 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA06 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA07 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA08 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA09 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA10 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA11 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA12 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA13 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA14 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA15 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA16 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA17 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA20 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS01 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS03 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS07 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS10 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS11 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS14 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS18 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS23 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS30 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS32 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS33 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS45 ? Operational
90 days ago
100.0 % uptime
Today
EU - VSA114 ? Operational
90 days ago
100.0 % uptime
Today
EU-TRIAL1002 ? Operational
90 days ago
100.0 % uptime
Today
EU-VSA128 ? Operational
90 days ago
100.0 % uptime
Today
ELOQUIO ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - ALBATROSS ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - RSSPRM ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA139 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA140 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA144 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA145 ? Operational
90 days ago
100.0 % uptime
Today
SYD2-TRIAL1003 ? Operational
90 days ago
100.0 % uptime
Today
AU - Genesis ? Operational
90 days ago
100.0 % uptime
Today
AU - GONG001 ? Operational
90 days ago
100.0 % uptime
Today
AU-OTA ? Operational
90 days ago
100.0 % uptime
Today
US - Noc-Assist ? Operational
90 days ago
100.0 % uptime
Today
US - Phoenix ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE ? Operational
90 days ago
100.0 % uptime
Today
US - RIM DQ ? Operational
90 days ago
100.0 % uptime
Today
US - SAAS15 ? Operational
90 days ago
100.0 % uptime
Today
US - TRIAL1001 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA118 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA119 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA121 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA122 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA125 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA126 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA130 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA131 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA132 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA133 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA134 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA135 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA136 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA138 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA141 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA142 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA143 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA146 ? Operational
90 days ago
100.0 % uptime
Today
US - Wakanda ? Operational
90 days ago
100.0 % uptime
Today
US-EBS01 ? Operational
90 days ago
100.0 % uptime
Today
US-EDATECH01 ? Operational
90 days ago
100.0 % uptime
Today
US-GSENTKASEYA01 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA123 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA124 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA127 ? Operational
90 days ago
100.0 % uptime
Today
Gemini01 ? Operational
90 days ago
100.0 % uptime
Today
Leo06 ? Operational
90 days ago
100.0 % uptime
Today
Leo45 ? Operational
90 days ago
100.0 % uptime
Today
PHILKAS01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine02 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US02 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda04 ? Operational
90 days ago
100.0 % uptime
Today
CyberTek ? Operational
90 days ago
100.0 % uptime
Today
Cygnus01 ? Operational
90 days ago
100.0 % uptime
Today
Cygnus04 ? Operational
90 days ago
100.0 % uptime
Today
Draco01 ? Operational
90 days ago
100.0 % uptime
Today
US -RIM CE2 Operational
90 days ago
100.0 % uptime
Today
US - CGSINC Operational
90 days ago
100.0 % uptime
Today
US - ABCPES ? Operational
90 days ago
100.0 % uptime
Today
US - Revan01 ? Operational
90 days ago
100.0 % uptime
Today
US - Revan02 ? Operational
90 days ago
100.0 % uptime
Today
US - ABCPES02 ? Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
US - Andromeda10 Operational
90 days ago
100.0 % uptime
Today
EU - Andromeda10 ? Operational
90 days ago
100.0 % uptime
Today
APAC-Hosted-1 ? Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
US - Remote Control Operational
90 days ago
100.0 % uptime
Today
EU - Remote Control Operational
90 days ago
100.0 % uptime
Today
APAC - Remote Control Operational
90 days ago
100.0 % uptime
Today
download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
https://download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Datto RMM - Syrah (APAC) - 14.1.0 Release Apr 2, 2025 06:00-10:00 EDT

We are excited to announce the Datto RMM 14.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.1.0.htm

Posted on Mar 31, 2025 - 07:13 EDT

PSA - 2025.2 Major Release - AT, LR, UKLR Apr 2, 2025 21:00 - Apr 3, 2025 02:00 EDT

Maintenance Type: PSA Major Release

Release Number: 2025.2

Purpose: We are excited to announce the PSA 2025.2 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2025.2ReleaseNotes.htm

Posted on Mar 31, 2025 - 10:29 EDT

Datto RMM - Merlot (EU2) - 14.1.0 Release Apr 3, 2025 13:00-17:00 EDT

We are excited to announce the Datto RMM 14.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.1.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.1.0.htm

Posted on Mar 27, 2025 - 11:20 EDT

Datto RMM - Vidal (US East) - 14.1.0 Release Apr 7, 2025 04:00-08:00 EDT

We are excited to announce the Datto RMM 14.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.1.0.htm

Posted on Mar 27, 2025 - 11:13 EDT

Datto RMM - Concord (US East) - 14.1.0 Release Apr 8, 2025 04:00-08:00 EDT

We are excited to announce the Datto RMM 14.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.1.0.htm

Posted on Mar 27, 2025 - 11:13 EDT

Datto RMM -Pinotage (EU1) - 14.1.0 Release Apr 9, 2025 13:00-17:00 EDT

We are excited to announce the Datto RMM 14.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.1.0.htm

Posted on Mar 27, 2025 - 11:10 EDT

Datto RMM - Zinfandel (US West) - 14.1.0 Release Apr 10, 2025 06:00-10:00 EDT

We are excited to announce the Datto RMM 14.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.1.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.1.0.htm

Posted on Mar 27, 2025 - 11:17 EDT
Apr 1, 2025
Completed - The scheduled maintenance has been completed.
Apr 1, 16:45 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 1, 11:23 EDT
Scheduled - In order to provide you with continued platform stability, we will be performing maintenance on this platform.

Expected Impact: Partners can expect a low impact with Offline and Online alerts.

Apr 1, 10:45 EDT
Mar 31, 2025
Resolved - This incident has been resolved.
Mar 31, 10:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 08:09 EDT
Investigating - We are aware of a problem where errors are presenting in the UI, which is impacting Remote Takeover connections for Datto RMM on Merlot.

The Kaseya R&D Team are currently investigating this issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 31, 05:55 EDT
Completed - The scheduled maintenance has been completed.
Mar 31, 07:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 06:25 EDT
Scheduled - In order to resolve an ongoing service incident, the R&D team is performing maintenance on the platform.

During this time, Scheduled Jobs may take longer to be sent to endpoints.

Mar 31, 06:23 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Completed - The scheduled maintenance has been completed.
Mar 29, 12:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 12:30 EDT
Scheduled - On Saturday, March 29th, maintenance is scheduled for the mentioned servers, between 12:30 PM and 04:30 PM ET.

During this maintenance, access to UI will be interrupted for approximately 30 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 28, 11:38 EDT
Completed - The scheduled maintenance has been completed.
Mar 29, 08:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 29, 04:39 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 09:28 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 01:07 EDT
Scheduled - On Saturday, March 29th, System maintenance is scheduled for the mentioned servers between 07:00 AM and 11:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 26, 14:44 EDT
Completed - The scheduled maintenance has been completed.
Mar 29, 02:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 00:00 EDT
Scheduled - On Saturday, March 29th System maintenance is scheduled for the mentioned servers between 12:00 AM and 4:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes.

We apologize for any inconvenience.

Mar 26, 16:47 EDT
Completed - The scheduled maintenance has been completed.
Mar 29, 01:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 01:00 EDT
Scheduled - On Saturday, March 29th, maintenance is scheduled for the mentioned servers, between 01:00 AM and 05:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 30 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 29, 00:10 EDT
Completed - The scheduled maintenance has been completed.
Mar 29, 00:07 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 29, 00:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 00:01 EDT
Scheduled - On Saturday, March 29th, maintenance is scheduled for the mentioned servers, between 01:00 AM and 05:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 30 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 28, 11:34 EDT
Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 10:00 EDT
Scheduled - On Friday, March 28th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 2:00 PM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes.

We apologize for any inconvenience.

Mar 26, 15:29 EDT
Postmortem - Read details
Apr 1, 04:47 EDT
Resolved - This incident has been resolved.
Mar 28, 09:46 EDT
Monitoring - The Kaseya R&D team took action to resolve issues with navigating the product on the Pinotage platform.

We are currently closely monitoring the health of the service.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 28, 06:46 EDT
Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 EDT
Scheduled - We will be performing a routine maintenance to Autotask on 27th March 2025 starting at 20:00 EST for an estimated 2 hours.

During this downtime you may experience an impact to systems and related services to Autotask.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Mar 27, 09:46 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 15:00 EDT
Scheduled - We will be performing a routine maintenance to Autotask on 27th March 2025 starting at 15:00 EST for an estimated 2 hours.

During this downtime you may experience an impact to systems and related services to Autotask.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/

Mar 27, 09:44 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 14:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 11:00 EDT
Scheduled - On Thursday, March 27th, maintenance is scheduled on Kaseya Store between 11:00 AM to 02:00 PM EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

Mar 26, 16:28 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 11:53 EDT
Update - Maintenance has been extended by till 12:00 AM ET.

We apologize for any inconvenience this may cause.

-Operations Team.

Mar 27, 10:54 EDT
Update - Maintenance has been extended by till 11:00 AM ET.

We apologize for any inconvenience this may cause.

-Operations Team.

Mar 27, 08:53 EDT
Update - Maintenance has been extended by till 09:00 AM ET.

We apologize for any inconvenience this may cause.

-Operations Team.

Mar 27, 07:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 04:00 EDT
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 27th March 2025, between 04:00 AM to 8:00 AM ET.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Operations Team.

Mar 26, 16:19 EDT
Mar 26, 2025
Resolved - This incident has been resolved.
Mar 26, 11:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 10:49 EDT
Investigating - We are aware of a problem where the Autotask PSA platform is inaccessible for our partners located in EU1.

The Kaseya R&D Team has been notified and is working on a resolution. We apologise for any inconvenience caused.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Mar 26, 10:42 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Completed - The scheduled maintenance has been completed.
Mar 22, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 13:00 EDT
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Partners can expect a 15 minute outage during the maintenance window in which Autotask PSA will be unavailable.

Mar 19, 12:15 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 11:31 EDT
Update - Network Maintenance has been extended by till 11:30 AM ET. Customers may notice minimum to no downtime.

We apologize for any inconvenience this may cause.

Mar 22, 10:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 07:00 EDT
Scheduled - On Saturday, March 22nd, Network maintenance is scheduled in mentioned servers, between 07:00 AM and 11:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 5 to 10 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 20, 15:18 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 11:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 EDT
Scheduled - On Saturday, March 22nd, Network maintenance is scheduled in mentioned servers, between 09:00 AM and 11:30 AM ET.

During this maintenance, customers may notice minimum to no downtime.

We apologize for any inconvenience this may cause.

- Cloud Operations Team

Mar 20, 15:37 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 03:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:00 EDT
Scheduled - System maintenance is scheduled for the specified servers on March 22nd from 12:00 AM to 4:00 AM ET.

During this maintenance, access to UI will be interrupted approximately for a period of 1- 2 hours.


We apologize for any inconvenience this may cause.

Mar 18, 20:02 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 00:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:01 EDT
Scheduled - On Saturday, March 22nd, System maintenance is scheduled on BMS and Vorex servers between 12:00 AM and 4:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes.

We apologize for the inconvenience.

- Cloud Operations Team

Mar 20, 12:26 EDT
Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 10:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 10:00 EDT
Scheduled - On Friday, March 21st, maintenance is scheduled on the mentioned servers between 10:00 AM and 02:00 PM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 20, 12:23 EDT
Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 20:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:00 EDT
Scheduled - System maintenance is scheduled for the specified servers on March 20th from 08:00 PM to 10:00 PM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes.

We apologize for any inconvenience this may cause.

Mar 20, 12:15 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 15:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 15:00 EDT
Scheduled - On Thursday, March 20th, maintenance is scheduled on the mentioned servers between 3:00 PM and 4:00 PM ET.

During this maintenance, access to UI will be interrupted for approximately 30 Minutes.

We apologize for any inconvenience.

- Cloud Operations Team

Mar 20, 10:25 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 14:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 EDT
Scheduled - On Thursday, March 20th, maintenance is scheduled on Kaseya Store between 11:00 AM to 02:00 PM EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.

Mar 19, 14:56 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 12:56 EDT
Update - Maintenance has been extended by till 1:00 PM ET.
Mar 20, 11:44 EDT
Update - Maintenance has been extended by till 12:00 PM ET.

We apologize for any inconvenience this may cause.

Mar 20, 09:44 EDT
Update - Maintenance has been extended by till 10:00 AM ET.

We apologize for any inconvenience this may cause.

-Operations Team

Mar 20, 07:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:00 EDT
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 20th March 2025, between 04:00 AM to 8:00 AM ET.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Operations Team.

Mar 19, 13:48 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 12:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 12:10 EDT
Scheduled - System maintenance is scheduled for the specified servers on March 20th from 12:10 PM to 1:10 PM ET.

During this maintenance, access to UI will be interrupted for approximately 15 Minutes

We apologize for any inconvenience this may cause.

Mar 20, 12:06 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 07:29 EDT
Update - Maintenance has been extended by till 7:30 AM EST.

We apologize for any inconvenience this may cause.

Mar 20, 06:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 03:30 EDT
Scheduled - We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable.

Maintenance Schedule:
Version: Release v2.40.0
Start Time: Thursday, 20th March 2025, at 3:30 AM (EST)
Duration: Approximately 3 hours

What You Need to Know:
- Service Availability: No service disruption is anticipated during this maintenance. All KaseyaOne functionalities will remain accessible.
- Affected Components: KaseyaOne platform

Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations.

Should you have any questions or require assistance, please contact our support team at support@kaseya.com or +1(934) 666-9708.

Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively.

Mar 19, 13:01 EDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025
Completed - The scheduled maintenance has been completed.
Mar 18, 23:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 EDT
Scheduled - System maintenance is scheduled for the specified servers from March 18th 8:00 PM to March 19th 6:00 AM ET.

During this maintenance, we will be updating VSA10 from version 10.15 to 10.16.
All active web application sessions will be disconnected, and customers may experience a brief service disruption.

Release Notes: https://help.vsa10.kaseya.com/help/Content/0-Home/release-notes/2025/10.16.htm

We apologize for any inconvenience this may cause.

Mar 17, 17:33 EDT