Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'
Monitoring - The Kaseya R&D team have temporarily decreased the daily backup frequency on pod ‘des1-saas-p1' from 3x per day to 2x per day to allow SharePoint services to stabilize.

The team is monitoring closely after the changes were implemented and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.
Nov 10, 2025 - 14:25 EST
Update - We are continuing to work on a fix for this issue.
Nov 10, 2025 - 13:45 EST
Identified - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Nov 10, 2025 - 12:33 EST
Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'
Update - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.

The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.

Backup success rates remain stable and the R&D team is continuing to monitor.
Oct 30, 2025 - 09:46 EDT
Update - To maintain high backup success rates amidst ongoing spikes in Microsoft throttling, the SaaS Protection team is continuing with 2x backups per day.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.
Jul 01, 2025 - 17:01 EDT
Update - Teams backup success rates have stabilized after the recent changes that were implemented.

The Kaseya R&D team is monitoring.
Jun 18, 2025 - 11:46 EDT
Update - Degraded backup performance for Teams services has again been observed for some customers hosted on the pod.

While the Kaseya R&D team continues to investigate they will be temporarily decreasing the daily Teams backup frequency from 3x per day to 2x per day to allow the service to stabilize.
Jun 10, 2025 - 15:32 EDT
Update - Teams backup success rates have stabilized on the pod.

The Kaseya R&D team is continuing to investigate additional changes to address the issue further.
Jun 09, 2025 - 08:37 EDT
Update - The Kaseya R&D team is actively investigating additional changes to be implemented to address the continued Teams backup performance degradation affecting some customers hosted on the pod.
Jun 06, 2025 - 16:00 EDT
Update - Additional configuration changes have been made on the affected pod to further address the Teams backup performance degradation.

The Kaseya R&D team is monitoring results.
Jun 05, 2025 - 11:22 EDT
Update - Backup success rates for Teams services have improved and our R&D team is continuing to monitor.
Jun 02, 2025 - 16:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 02, 2025 - 08:18 EDT
Investigating - We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services.


The Kaseya R&D Team is actively investigating.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
May 30, 2025 - 10:16 EDT
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'
Update - Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue.

The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.

Backup success rates remain stable and the R&D team is continuing to monitor.
Oct 30, 2025 - 09:45 EDT
Update - While the Kaseya R&D team continues to address the issue they have temporarily decreased the daily backup frequency on pod 'des1-saas-p0' from 3x per day to 2x per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling.

Backup completion percentages remain stable, and we’re monitoring the situation closely.

We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.
Jul 17, 2025 - 09:11 EDT
Monitoring - Configuration changes have been implemented to address the issue and SharePoint backups are stable.

The Kaseya R&D team is monitoring.
Jul 16, 2025 - 08:43 EDT
Identified - The Kaseya R&D team has identified the issue and are actively working to resolve it.
Jul 14, 2025 - 12:59 EDT
Investigating - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance.


The Kaseya R&D Team is currently investigating this issue.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Jul 14, 2025 - 09:29 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Uptime over the past 90 days. View historical uptime.
Kaseya 365 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Rocketcyber Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
100.0 % uptime
Today
Limited Release Operational
90 days ago
100.0 % uptime
Today
America East Operational
90 days ago
100.0 % uptime
Today
America East 2 Operational
90 days ago
100.0 % uptime
Today
America East 3 Operational
90 days ago
100.0 % uptime
Today
America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK03 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
AT01 Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
BullPhish ID Operational
90 days ago
100.0 % uptime
Today
Connectbooster Operational
90 days ago
99.72 % uptime
Today
Portal Operational
90 days ago
98.91 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
99.99 % uptime
Today
Login Operational
90 days ago
99.96 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Off-Site Synchronization Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Web UI Operational
90 days ago
100.0 % uptime
Today
New Agent Install / Registration Operational
90 days ago
100.0 % uptime
Today
Device Hardware Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Team Operational
90 days ago
100.0 % uptime
Today
Off-Site Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Backup for Microsoft Azure Operational
90 days ago
99.96 % uptime
Today
Device Registration Operational
90 days ago
99.76 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup Operational
90 days ago
99.76 % uptime
Today
Agent Registration Operational
90 days ago
99.76 % uptime
Today
Backup Operational
90 days ago
99.76 % uptime
Today
Datto / Unitrends Endpoint Backup with Disaster Recovery Operational
90 days ago
99.95 % uptime
Today
Agent Registration Operational
90 days ago
99.76 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Datto / Unitrends Endpoint Backup for PCs Operational
90 days ago
94.8 % uptime
Today
Agent Registration Operational
90 days ago
100.0 % uptime
Today
Backup Operational
90 days ago
93.07 % uptime
Today
Verification Operational
90 days ago
93.07 % uptime
Today
Recovery Operational
90 days ago
93.07 % uptime
Today
Datto File Protection Operational
90 days ago
99.99 % uptime
Today
US8 Operational
90 days ago
99.99 % uptime
Today
EU10 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
100.0 % uptime
Today
EU12 Operational
90 days ago
100.0 % uptime
Today
AU14 Operational
90 days ago
100.0 % uptime
Today
CA13 Operational
90 days ago
100.0 % uptime
Today
US9 Operational
90 days ago
99.99 % uptime
Today
US17 Operational
90 days ago
99.99 % uptime
Today
Datto Partner Portal Operational
90 days ago
99.8 % uptime
Today
Login Operational
90 days ago
99.4 % uptime
Today
Status Components Operational
90 days ago
100.0 % uptime
Today
User Account Management Operational
90 days ago
100.0 % uptime
Today
Datto Networking Operational
90 days ago
99.92 % uptime
Today
Network Manager Operational
90 days ago
100.0 % uptime
Today
Routers Operational
90 days ago
100.0 % uptime
Today
Switches Operational
90 days ago
100.0 % uptime
Today
Access Points Operational
90 days ago
100.0 % uptime
Today
Managed Power Operational
90 days ago
100.0 % uptime
Today
CloudTrax Operational
90 days ago
100.0 % uptime
Today
Secure Edge Operational
90 days ago
99.5 % uptime
Today
Datto RMM Operational
90 days ago
99.97 % uptime
Today
Pinotage (EU1) Operational
90 days ago
100.0 % uptime
Today
Merlot (EU2) Operational
90 days ago
99.98 % uptime
Today
Zinfandel (US West) Operational
90 days ago
100.0 % uptime
Today
Concord (US East) Operational
90 days ago
99.99 % uptime
Today
Syrah (APAC) Operational
90 days ago
99.87 % uptime
Today
Vidal (US East) Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Portal Login & Dashboards Operational
90 days ago
100.0 % uptime
Today
Client Onboarding Operational
90 days ago
100.0 % uptime
Today
Scanning System Operational
90 days ago
100.0 % uptime
Today
Lucky Meter Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Degraded Performance
90 days ago
99.29 % uptime
Today
SaaS Protection Backups Degraded Performance
90 days ago
98.82 % uptime
Today
SaaS Protection Console Login Operational
90 days ago
98.82 % uptime
Today
SaaS Protection Seat Management Operational
90 days ago
98.82 % uptime
Today
SaaS Protection Client Onboarding Operational
90 days ago
100.0 % uptime
Today
SaaS Protection Report Delivery Operational
90 days ago
100.0 % uptime
Today
Datto Workplace Operational
90 days ago
99.99 % uptime
Today
AU5 Operational
90 days ago
100.0 % uptime
Today
CA3 Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
EU4 Operational
90 days ago
100.0 % uptime
Today
EU7 Operational
90 days ago
100.0 % uptime
Today
EU16 Operational
90 days ago
100.0 % uptime
Today
US1 Operational
90 days ago
99.99 % uptime
Today
US6 Operational
90 days ago
99.99 % uptime
Today
US15 Operational
90 days ago
99.99 % uptime
Today
Endpoint Backup V2 Operational
90 days ago
99.97 % uptime
Today
Backup Operational
90 days ago
99.94 % uptime
Today
Agent Registration Operational
90 days ago
99.99 % uptime
Today
Restore Operational
90 days ago
99.99 % uptime
Today
Graphus Operational
90 days ago
100.0 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
IT Glue Operational
90 days ago
100.0 % uptime
Today
North America Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary Application Services ? Operational
90 days ago
100.0 % uptime
Today
North America Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
European Union Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
Australia Primary File Services ? Operational
90 days ago
100.0 % uptime
Today
My Glue Operational
90 days ago
100.0 % uptime
Today
Network Glue Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
KB and Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Continuity Application Services ? Operational
90 days ago
100.0 % uptime
Today
KaseyaOne ? Operational
90 days ago
99.61 % uptime
Today
Kaseya.com ? Operational
90 days ago
100.0 % uptime
Today
Kaseya Help Desk Services Operational
90 days ago
100.0 % uptime
Today
Phones Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kaseya Product Support Contact Center Operational
90 days ago
100.0 % uptime
Today
Ticket Entry Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Articles Operational
90 days ago
100.0 % uptime
Today
Global Search Operational
90 days ago
100.0 % uptime
Today
Kaseya Store Operational
90 days ago
98.6 % uptime
Today
Kaseya Quote Manager Operational
90 days ago
99.88 % uptime
Today
Web Application Operational
90 days ago
99.84 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Integrations Operational
90 days ago
99.9 % uptime
Today
Kaseya University Operational
90 days ago
100.0 % uptime
Today
myITprocess Operational
90 days ago
100.0 % uptime
Today
Passly Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Rapidfire Tools Operational
90 days ago
99.99 % uptime
Today
Compliance Manager (GRC) Operational
90 days ago
100.0 % uptime
Today
Compliance Manager (Legacy) Operational
90 days ago
100.0 % uptime
Today
CyberHawk Operational
90 days ago
100.0 % uptime
Today
Email2Ticket Operational
90 days ago
100.0 % uptime
Today
Inspector Operational
90 days ago
100.0 % uptime
Today
Network Detective Operational
90 days ago
99.99 % uptime
Today
VulScan Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
RocketCyber Operational
90 days ago
99.92 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.85 % uptime
Today
SaaS Alerts Operational
90 days ago
100.0 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Respond Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Unify Operational
90 days ago
100.0 % uptime
Today
Fortify Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support KB Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
90 days ago
100.0 % uptime
Today
Spanning Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for O365 Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for GSuite Operational
90 days ago
100.0 % uptime
Today
Spanning Backup for Salesforce Operational
90 days ago
100.0 % uptime
Today
Spanning Uniview Portal Operational
90 days ago
100.0 % uptime
Today
Traverse Under Maintenance
90 days ago
100.0 % uptime
Today
Uniview Unified Backup Portal Operational
90 days ago
100.0 % uptime
Today
Unitrends Cloud Services Operational
90 days ago
100.0 % uptime
Today
DENC - Denver, CO Operational
90 days ago
100.0 % uptime
Today
FRA3 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NA1 - Atlanta, GA Operational
90 days ago
100.0 % uptime
Today
NA3 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
CAE2 - Montreal, CA Operational
90 days ago
100.0 % uptime
Today
US - EAST Operational
90 days ago
100.0 % uptime
Today
US - WEST Operational
90 days ago
100.0 % uptime
Today
AUE2 - Sydney, AU Operational
90 days ago
100.0 % uptime
Today
GBE2 - London, UK Operational
90 days ago
100.0 % uptime
Today
DES01 - Munich, EU Operational
90 days ago
100.0 % uptime
Today
UTMSP Operational
90 days ago
100.0 % uptime
Today
backup.net Operational
90 days ago
100.0 % uptime
Today
Vorex ? Operational
90 days ago
100.0 % uptime
Today
vPenTest Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - IAD2VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA01 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA02 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA03 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA04 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA05 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA06 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA08 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA09 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA10 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA105 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA106 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA107 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA108 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA11 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA112 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA113 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA115 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA116 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA117 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA12 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA13 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA14 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA16 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA17 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA18 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA19 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA20 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA21 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA22 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA23 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA24 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA25 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA26 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA27 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA28 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA29 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA30 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA31 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA32 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA33 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA34 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA35 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA36 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA37 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA38 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA39 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSA40 ? Operational
90 days ago
100.0 % uptime
Today
UK - EMEAVSATRIAL07 ? Operational
90 days ago
100.0 % uptime
Today
US - NA1VSATRIAL03 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS02 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS04 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS05 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS06 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS08 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS09 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS12 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS16 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS17 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS19 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS20 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS22 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS24 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS25 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS26 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS27 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS28 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS29 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS34 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS35 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS36 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS37 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS38 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS39 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS40 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS41 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS42 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS43 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS44 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS46 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS47 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS48 ? Operational
90 days ago
100.0 % uptime
Today
UK - SAAS49 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA109 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA110 ? Operational
90 days ago
100.0 % uptime
Today
UK - UKVSA111 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA120 ? Operational
90 days ago
100.0 % uptime
Today
UK - VSA129 ? Operational
90 days ago
100.0 % uptime
Today
Aquila ? Operational
90 days ago
100.0 % uptime
Today
Lynx01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - EU01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA01 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA02 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA03 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA04 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA05 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA06 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA07 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA08 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA09 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA10 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA11 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA12 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA13 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA14 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA15 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA16 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA17 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA20 ? Operational
90 days ago
100.0 % uptime
Today
EU - EUVSA21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS01 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS03 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS07 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS10 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS11 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS14 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS18 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS21 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS23 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS30 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS32 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS33 ? Operational
90 days ago
100.0 % uptime
Today
EU - SAAS45 ? Operational
90 days ago
100.0 % uptime
Today
EU - VSA114 ? Operational
90 days ago
100.0 % uptime
Today
EU-TRIAL1002 ? Operational
90 days ago
100.0 % uptime
Today
EU-VSA128 ? Operational
90 days ago
100.0 % uptime
Today
ELOQUIO ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - ALBATROSS ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - RSSPRM ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA139 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA140 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA144 ? Operational
90 days ago
100.0 % uptime
Today
SYD2 - VSA145 ? Operational
90 days ago
100.0 % uptime
Today
SYD2-TRIAL1003 ? Operational
90 days ago
100.0 % uptime
Today
AU - Genesis ? Operational
90 days ago
100.0 % uptime
Today
AU - GONG001 ? Operational
90 days ago
100.0 % uptime
Today
AU-OTA ? Operational
90 days ago
100.0 % uptime
Today
US - Noc-Assist ? Operational
90 days ago
100.0 % uptime
Today
US - Phoenix ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE ? Operational
90 days ago
100.0 % uptime
Today
US - RIM DQ ? Operational
90 days ago
100.0 % uptime
Today
US - SAAS15 ? Operational
90 days ago
100.0 % uptime
Today
US - TRIAL1001 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA118 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA119 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA121 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA122 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA125 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA126 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA130 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA131 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA132 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA133 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA134 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA135 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA136 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA138 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA141 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA142 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA143 ? Operational
90 days ago
100.0 % uptime
Today
US - VSA146 ? Operational
90 days ago
100.0 % uptime
Today
US - Wakanda ? Operational
90 days ago
100.0 % uptime
Today
US-EBS01 ? Operational
90 days ago
100.0 % uptime
Today
US-EDATECH01 ? Operational
90 days ago
100.0 % uptime
Today
US-GSENTKASEYA01 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA123 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA124 ? Operational
90 days ago
100.0 % uptime
Today
US-VSA127 ? Operational
90 days ago
100.0 % uptime
Today
Gemini01 ? Operational
90 days ago
100.0 % uptime
Today
Leo06 ? Operational
90 days ago
100.0 % uptime
Today
Leo45 ? Operational
90 days ago
100.0 % uptime
Today
PHILKAS01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine01 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine02 ? Operational
90 days ago
100.0 % uptime
Today
Tatooine03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US02 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda02 - US03 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda01 ? Operational
90 days ago
100.0 % uptime
Today
Andromeda04 ? Operational
90 days ago
100.0 % uptime
Today
CyberTek ? Operational
90 days ago
100.0 % uptime
Today
Cygnus01 ? Operational
90 days ago
100.0 % uptime
Today
Cygnus04 ? Operational
90 days ago
100.0 % uptime
Today
Draco01 ? Operational
90 days ago
100.0 % uptime
Today
US -RIM CE2 Operational
90 days ago
100.0 % uptime
Today
US - CGSINC Operational
90 days ago
100.0 % uptime
Today
US - ABCPES ? Operational
90 days ago
100.0 % uptime
Today
US - Revan01 ? Operational
90 days ago
100.0 % uptime
Today
US - Revan02 ? Operational
90 days ago
100.0 % uptime
Today
US - ABCPES02 ? Operational
90 days ago
100.0 % uptime
Today
US - RIM CE3 Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
US - Andromeda10 Operational
90 days ago
100.0 % uptime
Today
EU - Andromeda10 ? Operational
90 days ago
100.0 % uptime
Today
APAC-Hosted-1 ? Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
90 days ago
100.0 % uptime
Today
License Management Operational
90 days ago
100.0 % uptime
Today
US - Remote Control Operational
90 days ago
100.0 % uptime
Today
EU - Remote Control Operational
90 days ago
100.0 % uptime
Today
APAC - Remote Control Operational
90 days ago
100.0 % uptime
Today
download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
https://download.kaseya.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Traverse Network Monitoring - End of Life Notice Oct 13, 2025 10:00-13:00 EDT

Update - Maintenance started.
Oct 13, 2025 - 10:00 EDT
Scheduled - Update - Due to customer requests for additional migration time, the Traverse EOL date has been extended to October 13, 2025. This is the final extension - no further delays will be granted. Oct 13, 2025

Scheduled - Traverse platform will reach End of Life on October 13, 2025.

Customer Impact:

All Traverse monitoring, alerting, and management capabilities will be unavailable after October 13, 2025

No support, updates, or access will be provided after the EOL date

This extension is final - no additional time will be granted beyond October 13

Migration Options: Kaseya offers two modern alternatives with enhanced networking capabilities:

Kaseya VSA 10 - Advanced network monitoring with automated discovery and SNMP monitoring

Datto RMM - Real-time network discovery with integrated patch management

Next Steps: Contact your Account Manager immediately to discuss migration options and schedule platform trials. Data exports and migration planning must be completed by October 13, 2025.

Oct 13, 2025 00:00 - Oct 13, 2025 23:59 EDT
Sep 25, 2025 - 13:09 EDT

Autotask PSA - LR, AT01 - Maintenance Notice Nov 16, 2025 22:00 - Nov 17, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Sunday, November 16th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:18 EST

Autotask PSA - AE01 - Maintenance Notice Nov 17, 2025 22:00 - Nov 18, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Monday, November 17th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:23 EST

Autotask PSA - AW02 - Maintenance Notice Nov 18, 2025 22:00 - Nov 19, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Tuesday, November 18th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:25 EST

Autotask PSA - AE03, AE04, AW04, ES02 - Maintenance Notice Nov 19, 2025 22:00 - Nov 20, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Wednesday, November 19th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:30 EST

Autotask PSA - AW01 - Maintenance Notice Nov 20, 2025 22:00 - Nov 21, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Thursday, November 20th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:32 EST

Autotask PSA - AE02 - Maintenance Notice Nov 23, 2025 22:00 - Nov 24, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Sunday, November 23rd starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:42 EST

Autotask PSA - AW03, ES01 - Maintenance Notice Nov 24, 2025 22:00 - Nov 25, 2025 04:00 EST

We will be performing a routine maintenance to Autotask PSA on Monday, November 24th starting at 10pm ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:45 EST

Autotask PSA - AU01, AU02 - Maintenance Notice Nov 25, 2025 10:00-16:00 EST

We will be performing a routine maintenance to Autotask PSA on Tuesday, November 25th starting at 10am ET for an estimated 6 hours.

During this maintenance window, customers may experience brief intermittent downtimes to systems and related services to Autotask PSA.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted on Nov 10, 2025 - 11:47 EST
Nov 11, 2025

No incidents reported today.

Nov 10, 2025
Endpoint Backup V2 - Maintenance Notice - South Africa Region
Completed - The scheduled maintenance has been completed.
Nov 10, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:30 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 10th, 2025 starting at 3:30 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 20, 09:38 EDT
Datto SaaS Protection - Service disruption for customers hosted on pod 'use1-saas-p8'/'use1-saas-p0'
Resolved - This incident has been resolved.
Nov 10, 14:28 EST
Update - Backup performance on the pods continue to improve after the changes implemented yesterday.

Our R&D team is continuing to monitor.
Nov 7, 11:02 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 14:26 EST
Identified - We are aware of a problem causing a disruption to services for Datto SaaS Protection customers hosted on pod 'use1-saas-p8'/'use1-saas-p0'.

Our R&D team has identified the issue and is actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Nov 6, 08:48 EST
Nov 9, 2025
SaaS Protection - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Nov 9, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 17:30 EST
Scheduled - We will be performing routine maintenance to our SaaS Protection Infrastructure on 11/08/2025, starting at 4:30 p.m. EST and ending on 11/09/2025 at 9:30 p.m. EST


During this maintenance window, you may experience brief intermittent downtimes to systems and related services to backup and restore services.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Nov 8, 16:32 EST
Autotask PSA - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Nov 9, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 12:00 EST
Scheduled - We will be performing routine maintenance to our Autotask PSA Infrastructure on 11/09/2025, starting at 12 p.m. EST and ending on 11/09/2025 at 6:00 p.m. EST


During this maintenance window, you may experience brief intermittent downtimes to systems and related services to Autotask PSA.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Nov 9, 11:45 EST
Nov 8, 2025
VSA10 - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 01:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 EST
Scheduled - On Saturday, November 8th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.
Nov 5, 19:02 EST
Nov 7, 2025
VSA10 - Degraded Performance for APAC Customers
Resolved - This incident has been resolved.
Nov 7, 19:15 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 18:15 EST
Investigating - We are currently experiencing degraded performance, which may impact administrators' ability to manage endpoints.

Our team is actively working to restore full functionality on the affected servers.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team
Nov 7, 17:48 EST
Kaseya Store - Issues accessing invoices or making payments
Resolved - This incident has been resolved.
Nov 7, 17:35 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 14:50 EST
Update - We are continuing to work on a solution to resolve the error that displays when attempting to make a payment.

The fix requires coordination with a third-party vendor, and our R&D team is working closely with them to implement these changes.

In the meantime, if you need to process a payment, please contact our Billing & Payments team through our Helpdesk, and they will be happy to help you with the payment process.
Nov 7, 12:24 EST
Update - A fix has been applied to resolve the issue with open invoices not displaying, and we are currently monitoring the results.

Additional work is needed to correct the error that displays when attempting to make a payment. We will update again when further information is available.
Nov 5, 13:07 EST
Identified - We are aware of an issue where partners are unable to view open invoices or encounter an error when attempting to make payments.

The Kaseya R&D Team has identified the cause and is working on a solution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Nov 5, 11:08 EST
Datto RMM - All Platforms - Login attempts may experience latency or return an error
Resolved - This incident has been resolved.
Nov 7, 12:01 EST
Update - We are continuing to monitor for any further issues.
Nov 7, 11:26 EST
Monitoring - We are aware of an issue where some users may experienced latency or errors when attempting to log in through the Datto Portal across all Datto RMM platforms.

Active sessions and login through the KaseyaOne Portal SSO were not impacted by this issue.

Our Kaseya R&D team has identified and resolved the issue, and are continuing to monitor the platforms closely to ensure stability.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Nov 7, 11:22 EST
VSA10 - APAC - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 11:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 10:00 EST
Scheduled - On Friday, November 7th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 2:00 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience.
Nov 5, 18:33 EST
Datto SaaS Protection - Pod 'usw3-saas-p1' - Customers are inaccessible
Resolved - This incident has been resolved.
Nov 7, 10:35 EST
Monitoring - All Datto SaaS Protection customer accounts on pod 'usw3-saas-p1' remain accessible and continue to function normally.

The R&D team is continuing to monitor.
Nov 6, 08:52 EST
Update - The affected customer accounts on pod 'usw3-saas-p1' are accessible again.

The R&D team is still working to address the underlying issue.
Nov 5, 14:00 EST
Identified - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are currently inaccessible.

The Kaseya R&D Team have identified the issue and are actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Nov 5, 10:23 EST
Datto SaaS Protection - Pod 'use1-saas-p0' - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Nov 7, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 EST
Scheduled - We will be performing database maintenance on Datto SaaS Protection pod 'use1-saas-p0' on Thursday November 6th starting at 11:00PM EST (4:00AM UTC) for an estimated 8 hours.

During this maintenance window you may experience intermittent downtimes to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Nov 6, 12:10 EST
Datto SaaS Protection - Node 'des1-bfyii-1127' - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:00 EST
Scheduled - We will be performing maintenance on Datto SaaS Protection node ‘des1-bfyii-1127' starting Monday November 3rd at 5AM EST (9AM UTC) which will require the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete.

During this downtime, customers hosted on node ‘des1-bfyii-1127' will experience impact to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 31, 15:27 EDT
Nov 6, 2025
Endpoint Backup V2 - Maintenance Notice - South Africa Region
Completed - The scheduled maintenance has been completed.
Nov 6, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 11:30 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 6th, 2025 starting at 3:30 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 20, 09:37 EDT
Datto SaaS Protection - Pod 'use1-saas-p0' - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Nov 6, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 EST
Scheduled - We will be performing routine database maintenance on Datto SaaS Protection pod 'use1-saas-p0' on Thursday November 6th starting at 02:00AM EST (07:00AM UTC) for an estimated 9 hours.

During this maintenance window you may experience brief intermittent downtimes to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Nov 5, 11:23 EST
Scheduled Maintenance - UTMSP/ UniView
Completed - The scheduled maintenance has been completed.
Nov 6, 07:34 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:01 EST
Scheduled - Maintenance is scheduled for UTMSP/UniView servers on Thursday, 6th November 2025, between 3:00 AM to 7:00 AM ET.

Please be advised that we are performing scheduled maintenance.

Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.

We apologize for any inconvenience this may cause.

-Cloud Operations Team.
Nov 5, 14:06 EST
VSA9 - Scheduled System Maintenance - Tatooine
Completed - The scheduled maintenance has been completed.
Nov 6, 03:32 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 EST
Scheduled - On Thursday, November 6th, System maintenance is scheduled for the mentioned server, between 03:00 AM and 05:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

- Cloud Operations Team
Nov 4, 13:17 EST
Nov 5, 2025
Endpoint Backup V2 - Maintenance Notice - South Africa Region
Completed - The scheduled maintenance has been completed.
Nov 5, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 11:30 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 5th, 2025 starting at 3:30 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 16, 10:15 EDT
Nov 4, 2025
Endpoint Backup v2 – Service Interruption
Resolved - This incident has been resolved.
Nov 4, 22:54 EST
Investigating - We’re investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. Impact includes agent check-ins timing out, agent registration errors, scheduled backups not running, and intermittent failures with backup restore and BMR operations across all regions.

The Kaseya R&D Team is currently investigating this issue.

Subscribe for notifications: https://status.kaseya.com/
Nov 4, 17:16 EST
Endpoint Backup V2 - Maintenance Notice - South Africa Region
Completed - The scheduled maintenance has been completed.
Nov 4, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 11:30 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 4th, 2025 starting at 3:30 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 20, 09:35 EDT
Datto SaaS Protection - Node 'gbe2-bfyii-1556' - Maintenance Notice
Resolved - This incident has been resolved.
Nov 4, 09:01 EST
Monitoring - Maintenance has completed and all services on node 'gbe2-bfyii-1556' are online and functioning normally.

Our R&D team is monitoring.
Nov 3, 12:43 EST
Identified - We are currently performing maintenance on Datto SaaS Protection node ‘gbe2-bfyii-1556' requiring the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete.

During this downtime, customers hosted on node ‘gbe2-bfyii-1556' will experience impact to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 30, 08:29 EDT
Kaseya Quote Manager - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 06:00 EST
Scheduled - Maintenance Type: Kaseya Quote Manager Release.

Release Number: v25.17.1

Purpose: This is a Minor Release deployment that includes bug fixes.

Impact: The app may be briefly unavailable for up to 5 minutes.
Nov 4, 05:44 EST
Nov 3, 2025
Endpoint Backup V2 - Service Interruption
Resolved - This incident has been resolved.
Nov 3, 23:39 EST
Investigating - We are aware of a problem where Endpoint Backup v2 assets appear offline in UniView, agent check-ins time out, and scheduled backups fail to run across all regions.

The Kaseya R&D Team is currently investigating this issue.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Nov 3, 20:26 EST
Endpoint Backup V2 - Maintenance Notice - South Africa Region
Completed - The scheduled maintenance has been completed.
Nov 3, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 11:30 EST
Scheduled - We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 3, 2025 starting at 3:30 PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Backups, Restores and New Agent Registrations.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 16, 10:10 EDT
Kaseya Store - Scheduled Maintenance - Release
Completed - The scheduled maintenance has been completed.
Nov 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:00 EST
Scheduled - On Monday, November 03rd, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.
Oct 31, 16:25 EDT
Nov 2, 2025

No incidents reported.

Nov 1, 2025
VSA9 - Scheduled System Maintenance - SYD2 - RSSPRM
Completed - The scheduled maintenance has been completed.
Nov 1, 13:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 12:30 EDT
Scheduled - On Saturday, 1st November, maintenance is scheduled on the mentioned servers, between 12:30 PM and 04:30 PM ET.

During this maintenance, access to the UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team
Oct 31, 13:58 EDT
Datto SaaS Protection - Node 'caw1-bfyii-311' - Maintenance Notice
Resolved - This incident has been resolved.
Nov 1, 13:01 EDT
Monitoring - Maintenance has completed and all services on node 'caw1-bfyii-311' are online and functioning normally.

Our R&D team is monitoring.
Oct 31, 15:07 EDT
Identified - We are currently performing maintenance on Datto SaaS Protection node ‘caw1-bfyii-311' requiring the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete.

During this downtime, customers hosted on node ‘caw1-bfyii-311' will experience impact to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 28, 16:42 EDT
VSA9 - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 16:07 EDT
Scheduled - On Saturday, 1st November, maintenance is scheduled on the mentioned servers, between 7:00 AM and 11:00 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team
Oct 31, 12:23 EDT
VSA9 - Scheduled System Maintenance: Leo/Revan
Completed - The scheduled maintenance has been completed.
Nov 1, 05:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:00 EDT
Scheduled - On Saturday, 1st November, maintenance is scheduled on the mentioned servers, between 5:00 AM and 5:30 AM ET.

During this maintenance, access to UI will be interrupted.

We apologize for any inconvenience this may cause.

-Cloud Operations Team
Oct 31, 16:20 EDT
BMS and Vorex - Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 01:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 00:00 EDT
Scheduled - On Saturday, November 1st, System maintenance is scheduled on BMS and Vorex servers between 12:00 AM and 4:00 AM ET.

During this maintenance, access to UI will be interrupted for approximately 30 Minutes.

We apologize for the inconvenience.
Oct 30, 20:18 EDT
Oct 31, 2025
PSA - 2025.5.2.3 - Versión secundaria del PSA - Spanish (Español)
Completed - The scheduled maintenance has been completed.
Oct 31, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 20:01 EDT
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA

Número de la versión: 2025.5.2.3

Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Vínculo a la lista de tickets corregidos con esta versión:
https://community.kaseya.com/help-learning/discussion/comment/209983?utm_source=community-share#Comment_209983
Oct 29, 12:20 EDT
PSA - 2025.5.2.3 - PSA Maintenance - German (Deutsch)
Completed - The scheduled maintenance has been completed.
Oct 31, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 20:02 EDT
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2025.5.2.3

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Link zu der Liste der Tickets, die in dieser Version behoben wurden:
https://community.kaseya.com/help-learning/discussion/comment/209983?utm_source=community-share#Comment_209983
Oct 29, 12:19 EDT
PSA - 2025.5.2.3 Maintenance - AT, LR, UKLR, UK01-03, EU1, AE01-03, AW01-03, AU01-03
Completed - The scheduled maintenance has been completed.
Oct 31, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 20:00 EDT
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2025.5.2.3

Purpose: This is a Minor Release deployment which enables Umbrella Contracts functionality

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://community.kaseya.com/help-learning/discussion/comment/209983?utm_source=community-share#Comment_209983
Oct 29, 12:18 EDT
Autotask PSA - AU01 - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 31, 10:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 10:00 EDT
Scheduled - We will be performing a routine maintenance on Autotask PSA on Friday, the 31st of October, starting at 10:00 EDT for an estimated 5 minutes.

During this maintenance window, Autotask may be slow or unresponsive.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 30, 12:15 EDT
Datto Networking - Users Can Fail to Connect after the AMI 2.1.5 Upgrade
Resolved - The rollback has been completed. The R&D team will be working on upgrading to a newer build that avoids the problems experienced over the next week
Oct 31, 09:25 EDT
Monitoring - A rollback to the previous build began on October 28th 2025 at 12:30pm EST.

Customer gateways will undergo the update during their next defined Maintenance Window.

At this time, the rollback of nearly all gateways has been successfully completed. A Root Cause Analysis (RCA) will be initiated to identify contributing factors and implement corrective actions to mitigate the risk of recurrence.
Oct 29, 14:01 EDT
Identified - The R&D team has identified the problem and provided the Support Team with a workaround while they continue to work towards a permanent solution.
Oct 28, 16:08 EDT
Investigating - We are aware of a problem where Datto Networking users can fail to connect after the AMI 2.1.5 upgrade.



The Kaseya R&D Team is currently investigating the issue and working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 28, 11:55 EDT
Datto Partner Portal - 50X Errors On Login
Resolved - This incident has been resolved.
Oct 31, 07:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 15:43 EDT
Investigating - We are aware of a problem where logging into the Datto Partner Portal, users receive a 50X error message.

The Kaseya R&D Team are investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 30, 14:55 EDT
Datto Partner Portal - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 31, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:00 EDT
Scheduled - We will be performing routine maintenance on Datto Partner Portal on 10/30/2025, starting at 9:00 pm EST for an estimated 6 hours.

During this maintenance window, you may experience brief intermittent downtimes to systems and related services from Datto Partner Portal.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 30, 17:47 EDT
Oct 30, 2025
VSA10 - Scheduled Maintenance - VSA10 - US
Completed - The scheduled maintenance has been completed.
Oct 30, 23:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:14 EDT
Scheduled - On Thursday, October 30th, system maintenance is scheduled for the mentioned servers between 9:00 PM and 02:00 AM ET.

During this maintenance, we will be updating the VSA10 version to 10.22, however, the anticipated downtime is minimal or might even go unnoticed.

Release Notes: https://help.vsa10.kaseya.com/help/Content/0-Home/release-notes/2025/10.22.htm

We apologize for any inconvenience.

-Kaseya Cloud Operations.
Oct 30, 21:14 EDT
Autotask PSA - AE02, AW01, AW03 - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 30, 22:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 EDT
Scheduled - We will be performing a routine maintenance on Autotask PSA on Thursday, October 30th, starting at 22:00 EDT for an estimated 10 minutes.

During this maintenance window, Autotask may be slow or unresponsive.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 30, 12:13 EDT
Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-66
Resolved - This incident has been resolved.
Oct 30, 10:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 09:21 EDT
Update - The R&D Team has identified the need to take the server offline to finish the hardware repairs. We estimate the server to be offline for 5 days and during this time backups and restores will not be accessible.

We will continue to provide updates as the repairs progress.
Oct 9, 15:03 EDT
Identified - We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-66' may experience degraded performance, which can result in slower-than-average backup and restore speeds.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 9, 12:29 EDT
Kaseya Products - Service Disruption
Resolved - This incident has been resolved.
Oct 30, 09:04 EDT
Monitoring - Our teams have confirmed that service has normalized for the affected modules, and we are continuing to monitor.

For additional details, please visit the Microsoft Azure status page: https://azure.status.microsoft/en-us/status
Oct 29, 18:31 EDT
Update - The Microsoft team continues to work to mitigate the issue.

For additional details, please visit their status page: https://azure.status.microsoft/en-us/status
Oct 29, 17:15 EDT
Identified - The Microsoft team continues to work to mitigate the issue.

Access to the KaseyaOne Portal and modules that utilize SSO login from KaseyaOne are primarily impacted.
Oct 29, 13:46 EDT
Investigating - We are aware of a service disruption for multiple Kaseya products.

This disruption is due to an ongoing issue with Azure Services. Customers may experience issues when accessing Kaseya modules.

We are monitoring the Microsoft Azure Service Status Page: https://azure.status.microsoft/en-us/status, and will update this incident as information becomes available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 29, 12:25 EDT
Kaseya Store - Scheduled Maintenance - Release
Completed - The scheduled maintenance has been completed.
Oct 30, 07:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 EDT
Scheduled - On Thursday, October 30th, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST.

During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service.

We apologize for any inconvenience this may cause.
Oct 29, 14:08 EDT
Oct 29, 2025
Endpoint Backup v2 - Assets Can Fail to Display in UniView
Resolved - This incident has been resolved.
Oct 29, 08:59 EDT
Monitoring - A fix has been implemented, and we are currently monitoring the results to ensure stability.
Oct 28, 18:18 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 11:56 EDT
Investigating - We are aware of a problem where Endpoint Backup v2 assets can fail to display in UniView.



The Kaseya R&D Team is currently investigating the issue and working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 28, 11:34 EDT
Oct 28, 2025
SAAS Performance issues
Resolved - This incident has been resolved.
Oct 28, 16:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 23:42 EDT
Update - We are continuing to investigate this issue.
Oct 27, 23:31 EDT
Update - We are continuing to investigate this issue.
Oct 27, 23:30 EDT
Update - We are continuing to investigate this issue.
Oct 27, 21:20 EDT
Update - We are continuing to investigate this issue.
Oct 27, 21:18 EDT
Investigating - We are aware of the current issue where the pages on the VSA Web UI are not loading for multiple SAAS instances.

We have reported this to our internal NOC team and are currently working on this.
Oct 27, 20:28 EDT
Datto SaaS Protection - Node 'cae1-bfyii-1563' - Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 28, 08:14 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 27, 11:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 12:00 EDT
Scheduled - We will be performing maintenance to Datto SaaS Protection node 'cae1-bfyii-1563' on Friday October 24th starting at 12:00PM EST (4:00PM UTC) for an estimated 48-72 hours.

During this maintenance window SaaS Protection customers hosted on node 'cae1-bfyii-1563' will experience downtime to systems and related services to Datto SaaS Protection including:

Account access
Backups
Restores/Exports
Seat Management

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Oct 24, 11:25 EDT
Datto RMM - Concord (US East)- 14.6.0 Release
Completed - The scheduled maintenance has been completed.
Oct 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 04:00 EDT
Scheduled - We are excited to announce the Datto RMM 14.6.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 14.6.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2025/ReleaseNotesDattoRMMv14.6.0.htm
Oct 20, 06:46 EDT
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